Naucalpan de Juarez, 53370,
Mexico
Middleby Worldwide Services Technographics
Middleby Worldwide Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Middleby Worldwide Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 62 Middleby Worldwide Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Middleby Worldwide Services has purchased the following applications: Landbot for Chatbots and Conversational AI in 2021, Zoom for Audio Video and Web Conferencing in 2021, Shopify for eCommerce in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Middleby Worldwide Services is running and its propensity to invest more and deepen its relationship with Hello Umi , HubSpot , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Middleby Worldwide Services revenues, which have grown to $2.4 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Middleby Worldwide Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Middleby Worldwide Services Tech Stack and Enterprise Applications
Middleby Worldwide Services AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hello Umi | Legacy | Landbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Middleby Worldwide Services deployed Landbot on its public website to introduce a conversational front end for customer interactions. The implementation leverages Landbot within the Chatbots and Conversational AI category to provide an embeddable web chat interface that engages site visitors and routes interactions through scripted conversational flows.
The deployment was configured with Landbot conversational flow capabilities including guided decision trees, form based lead capture, and automated FAQ response patterns using the platform's no code flow builder. Configuration focus emphasized session continuity and conditional logic to drive different conversational paths for prospect inquiries and basic support questions.
Implementation scope was explicitly web channel centric, with the Landbot widget embedded on company web pages and managed by internal site administrators. No external system integrators or named third party integrations are specified in the source, so governance centered on in platform flow updates and content maintenance by internal teams, and business functions primarily affected include customer support and sales lead capture.
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Middleby Worldwide Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Middleby Worldwide Services implemented Zoom from Zoom Video Communications, deploying Zoom on their website as an Audio Video and Web Conferencing solution. The implementation made web-accessible conferencing available to support customer engagement, remote service delivery, and internal collaboration across the company.
The deployment centered on embedding meeting and webinar capabilities into the public site to enable click to join conferencing, scheduled virtual sessions, and live audio and video interactions consistent with Audio Video and Web Conferencing functionality. Operational scope emphasized customer service and professional services teams in Mexico, and governance routines focused on configuring meeting access controls and public meeting endpoints on the website during the rollout.
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Collaboration | Collaboration |
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2022 | 2022 |
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Middleby Worldwide Services eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shopify | Legacy | Shopify | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020, Middleby Worldwide Services implemented Shopify as their eCommerce platform. The implementation uses Shopify on their public website to provide a hosted online storefront and to centralize product presentation and online ordering for the Mexico site. This configuration establishes Shopify as the primary eCommerce channel for customer facing transactions and catalog publishing.
Functional capabilities align with standard Shopify eCommerce workflows, including storefront presentation, product catalog management, shopping cart and checkout processes, inventory visibility and order management through the Shopify administration interface. Operational coverage focuses on sales and marketing functions supporting online orders and content management for product pages, while governance centers on merchant administration, catalog and pricing control, and order fulfillment workflow definitions. The narrative concentrates on the structural role of Shopify in Middleby Worldwide Services digital commerce operations.
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Middleby Worldwide Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Middleby Worldwide Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Middleby Worldwide Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Middleby Worldwide Services
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Middleby Worldwide Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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