AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

MikroMundo Tech Stack and Enterprise Applications

MikroMundo CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
TomTicket Legacy TomTicket Customer Support CRM n/a 2020 2020
In 2020, MikroMundo implemented TomTicket, a Customer Support application, to operate its support and helpdesk for Nautilus ERP customers in Brazil. TomTicket is used to publish knowledge base articles and send ticket notifications to accelerate response workflows, serving as the primary Customer Support system for MikroMundo's Nautilus ERP customer service operations. The deployment explicitly covers customer support and post-sales support processes across MikroMundo's Brazil operations, and module usage is documented in the MikroMundo TomTicket knowledge base. Functional configuration emphasizes ticket intake and case tracking, knowledge base article management, ticket notifications, and status tracking to coordinate assignments and responses. The Mik roMundo TomTicket knowledge base records module usage and procedural guidance, and it is inferred to include workflows for case escalation, agent assignment, and notification routing consistent with Customer Support application capabilities. Operational governance is anchored in the documented knowledge base, which defines support workflows, notification rules, and content maintenance responsibilities for the support team.
Tag Management CRM 2024 2024
MikroMundo IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2017 2017
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2024 2024
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2018 2018
MikroMundo CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
cPanel Legacy cPanel SSL Secure Sockets Layer (SSL) CyberSecurity n/a 2020 2020

IT Decision Makers and Key Stakeholders at MikroMundo

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by MikroMundo Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MikroMundo IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MikroMundo digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD MikroMundo Technographics
MikroMundo is a Retail organization based in Brazil, with around 320 employees and annual revenues of $99.0 million.
MikroMundo operates a diverse technology stack with applications such as TomTicket, Amazon EC2 and cPanel SSL, covering areas like Customer Support, Application Hosting and Computing Services and Secure Sockets Layer (SSL).
MikroMundo has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as TomTicket, Amazon Web Services (AWS) and cPanel.
MikroMundo recently adopted applications including Google Tag Manager in 2024, Network Solutions Hosting in 2024 and HostGator in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MikroMundo’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates MikroMundo’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MikroMundo technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.