Miller Library
1001 E Beltline Ave Ne,
Grand Rapids, 49525-5803, MI,
United States
Grand Rapids, 49525-5803, MI,
United States
1 616-285-9451
Media
Miller Library Technographics
Miller Library Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Miller Library and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3 Miller Library employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Miller Library has purchased the following applications: Moodle LMS for Learning and Development in 2016, ManyChat for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Miller Library is running and its propensity to invest more and deepen its relationship with Moodle , Symplicity , ManyChat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Miller Library revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Miller Library intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Miller Library Tech Stack and Enterprise Applications
Miller Library HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2016 | 2016 |
In 2016, Miller Library implemented Moodle LMS on its public website to provide centralized online learning and resource delivery. The Moodle LMS deployment is hosted through the Miller Library presence on cornerstone.edu and positions the application as the primary Learning and Development platform for the organization, with configuration choices optimized for a three person library staff and community learners.
The implementation configures standard Moodle LMS functional modules including course creation and management, content repository and file hosting, quiz and assessment engines, user roles and permissions, enrollment workflows, and a gradebook for learner progress tracking. Administration and governance are organized around library staff as course managers with role based access controls and content curation workflows, while the operational scope is directly tied to the Miller Library website for learner access and course distribution.
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Talent Sourcing | HCM |
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2018 | 2018 |
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Miller Library AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ManyChat | Legacy | ManyChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Miller Library implemented ManyChat on their website as a Chatbots and Conversational AI deployment to handle front‑facing patron interactions. ManyChat was embedded as a web chat widget on the library site, providing the core application ManyChat for conversational routing and automated messaging tied to the public web channel.
Configuration emphasized conversational flow authoring, automated FAQ handling, and basic lead capture and message handoff to library staff, reflecting Chatbots and Conversational AI functional patterns for small teams. Operational governance is centralized to the library staff given a three person team, who maintain conversation scripts, review transcripts, and manage on site availability, with deployment scoped to the library web presence in the United States.
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Miller Library Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, Miller Library deployed Google Workspace (Formerly Google G-Suite) for Collaboration to support its three-person media operation in the United States. Google Workspace (Formerly Google G-Suite) is used on their public website and to host the organization email and document workflows. The deployment serves as the primary collaboration platform across the small staff.
Functional modules implemented include Gmail for email, Google Drive for file storage, Google Docs and Sheets for collaborative authoring, and Google Calendar for scheduling, all managed through the Google Workspace Admin console. The architecture follows a cloud-hosted SaaS model with centralized account provisioning and administrative controls appropriate for a small organization. Operational coverage spans all staff and core business functions such as communications, content creation, and document publishing related to the website.
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Collaboration | Collaboration |
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2021 | 2021 |
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Miller Library CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Miller Library PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Miller Library IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Miller Library
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Miller Library Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Miller Library IT executives and key decision makers. This section highlights Miller Library's latest recorded technology evaluations, including IBM Cognos Analytics for Analytics and BI on 2025-12-01, KNIME for ML and Data Science Platforms on 2025-11-25, and Microsoft Power BI for Analytics and BI on 2025-11-25. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Miller Library digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-12-01 | Miller Library | Evaluated | IBM | IBM Cognos Analytics | Analytics and BI | Analytics and BI |
| 2025-11-25 | Miller Library | Evaluated | KNIME | KNIME | ML and Data Science Platforms | AI Development |
| 2025-11-25 | Miller Library | Evaluated | Microsoft | Microsoft Power BI | Analytics and BI | Analytics and BI |
| 2025-04-16 | Miller Library | Evaluated |
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Analytics and BI | Analytics and BI |
| 2024-11-19 | Miller Library | Evaluated |
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Analytics and BI | Analytics and BI |
FAQ - APPS RUN THE WORLD Miller Library Technographics
Miller Library is a Media organization based in United States,
with around 3 employees and annual revenues of $1.0 million.
Miller Library operates a diverse technology stack with applications such as
Moodle LMS, ManyChat and Google Workspace (Formerly Google G-Suite),
covering areas like Learning and Development, Chatbots and Conversational AI and Collaboration.
Miller Library has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Moodle, ManyChat and Google.
Miller Library recently adopted applications including
Cloudflare CDN in 2022, Microsoft 365 in 2021 and Pathwire Mailgun in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Miller Library’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Miller Library’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Miller Library technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.