MillerKnoll
855 East Main Avenue,
Zeeland, 49464, MI,
United States
Zeeland, 49464, MI,
United States
1 616-654-3000
Manufacturing
MillerKnoll Technographics
MillerKnoll Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MillerKnoll and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10900 MillerKnoll employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MillerKnoll has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2023, Microsoft 365 for Collaboration in 2021, DocuSign eSignature for Digital Signing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MillerKnoll is running and its propensity to invest more and deepen its relationship with Microsoft , DocuSign , Contentful GmbH or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MillerKnoll revenues, which have grown to $4.09 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MillerKnoll intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MillerKnoll Tech Stack and Enterprise Applications
MillerKnoll ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Business Central | ERP Financial | ERP | MOURI Tech | 2023 | 2024 |
In 2023, MillerKnoll implemented Microsoft Dynamics 365 Business Central as its ERP Financial platform under a Nov 2023 to Apr 2024 engagement led by MOURI Tech. The project targeted supply chain and manufacturing financial workflows for MillerKnoll, Inc., with a NAV Developer Team Lead responsible for requirements gathering and technical design documentation.
Microsoft Dynamics 365 Business Central was configured to support core ERP Financial functionality and standard inventory and order-to-cash workflows consistent with the application category. Implementation activities included creating configuration packages for data import and export, developing Report Builder reports, and authoring Power BI reports to support financial and operational reporting.
The deployment used SQL Server 2016 for the database layer and an Azure server for database and company initialization, application object merging, and database conversion during go-live. Integrations explicitly implemented included a Nuvei Payment Gateway for payments and connections to third-party applications, with workstreams for integration testing and data setup.
Project governance followed agile sprint cadence with daily sprint calls, sprint demos, and product owner collaboration, and deliverables included TDD, UT-Tech, UT-Evidence, and UT-Core documentation. Operational handoffs covered incident ticket handling, change request management, user manuals, and post-go-live support and maintenance coordinated by MOURI Tech and the internal MillerKnoll team.
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MillerKnoll Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 MillerKnoll implemented Microsoft 365 as its primary Collaboration platform, provisioning the suite to support enterprise communication and team collaboration across the organization. The deployment narrative centers on Microsoft 365 delivering unified collaboration services for corporate and product teams while surfacing productivity tooling to employees worldwide.
The implementation of Microsoft 365 included standard Collaboration capabilities such as real time chat and meetings, shared document libraries, and cloud file sync and sharing to support cross functional workflows. Configuration work focused on tenant level administration, mailbox and calendar management, and site level collaboration structures to align with product development and corporate communications needs.
MillerKnoll uses Microsoft 365 on their website and within internal collaboration channels, indicating an operational footprint that spans public facing content and internal team collaboration. The rollout incorporated centralized identity and access controls and integration points with the corporate directory and email routing, enabling single tenant governance and standardized access patterns across offices.
Governance centered on administrative controls, information governance policies, and role based access to collaboration spaces, combined with phased provisioning to align with business unit needs. The narrative emphasizes Microsoft 365 as the Collaboration application supporting MillerKnoll business functions for communications, project collaboration, and document lifecycle management.
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MillerKnoll Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2022 | 2022 |
In 2022, MillerKnoll deployed DocuSign eSignature as a Digital Signing capability on its public website. The deployment embeds DocuSign eSignature to capture legally binding electronic signatures for customer-facing forms and transactional approvals, leveraging web-based signing flows and audit trail functionality typical of Digital Signing solutions. This implementation positions MillerKnoll DocuSign eSignature Digital Signing as the primary web channel for online signature capture.
Configuration emphasized web-embedded signature workflows, standardized envelope templates, and configurable recipient authentication to enforce consistent signing processes and maintain auditability. Operational governance includes centralized administration of templates, access controls, and retention policies to manage document handling initiated through the website. IT and legal stakeholders are named governance participants to maintain signature standards and compliance across web-driven signing processes.
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Web Content Management | Content Management |
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2022 | 2022 |
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MillerKnoll CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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MillerKnoll EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2021 | 2021 |
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MillerKnoll ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2022 | 2022 |
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MillerKnoll PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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MillerKnoll TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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MillerKnoll IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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MillerKnoll CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at MillerKnoll
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Salesforce Administrator | Manager | Marketing | |
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Apps Being Evaluated by MillerKnoll Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MillerKnoll IT executives and key decision makers. This section highlights MillerKnoll's latest recorded technology evaluations, including Autodesk Revit for Building Information Modeling on 2024-12-13. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MillerKnoll digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-12-13 | MillerKnoll | Evaluated | Autodesk | Autodesk Revit | Building Information Modeling | PLM and Engineering |
FAQ - APPS RUN THE WORLD MillerKnoll Technographics
MillerKnoll is a Manufacturing organization based in United States,
with around 10900 employees and annual revenues of $4.09 billion.
MillerKnoll operates a diverse technology stack with applications such as
Microsoft Dynamics 365 Business Central, Microsoft 365 and DocuSign eSignature,
covering areas like ERP Financial, Collaboration and Digital Signing.
MillerKnoll has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and DocuSign.
MillerKnoll recently adopted applications including
Microsoft Dynamics 365 Business Central in 2023, DocuSign eSignature in 2022 and Contentful Content Platform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MillerKnoll’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates MillerKnoll’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MillerKnoll technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.