Milliken
920 Milliken Rd,
Spartanburg, 29303, SC,
United States
Spartanburg, 29303, SC,
United States
1 864-503-2020
Manufacturing
Milliken Technographics
Milliken Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Milliken and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7500 Milliken employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Milliken has purchased the following applications: SAP SuccessFactors Employee Central for Core HR in 2020, ECI Deacom ERP for Manufacturing ERP in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Milliken is running and its propensity to invest more and deepen its relationship with SAP , ECi Software Solutions , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Milliken revenues, which have grown to $2.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Milliken intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Milliken Tech Stack and Enterprise Applications
Milliken HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, Milliken implemented SAP SuccessFactors Employee Central for Core HR across a global footprint covering 50 countries. The program was scoped as a core hybrid implementation, positioning Employee Central as the enterprise HR master data platform while interfacing with SAP HCM payroll and SAP S4 HANA for payroll and downstream financial processes.
Milliken established global templating for SAP SuccessFactors Employee Central design, configuring the core HR data model, business rules, and security role constructs aligned to the Core HR category. The implementation team led Employee Central and Data Replication activities, and executed data migration and mapping using SAP infoporter to standardize employee records, organizational assignments, position structures, and related HR objects.
Data replication architecture used SAP Business Integration Builder to replicate employee and organizational data to support SAP HCM payroll and S4 HANA, implementing scheduled replication and mapping artifacts to preserve payroll-relevant attributes. Integrations were explicitly focused on HR master data flows between SAP SuccessFactors Employee Central and on-premise SAP HCM payroll and SAP S4 HANA systems, maintaining alignment of organizational hierarchies and payroll interfaces.
Governance was organized around global templates, centralized data mapping standards, and coordinated cutover sequencing to manage the multi-country rollout. Operational ownership emphasized template-driven configuration, repeatable data migration patterns using SAP infoporter, and a defined replication governance layer to control master data propagation across the hybrid SAP landscape.
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Milliken ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ECi Software Solutions | Legacy | ECI Deacom ERP | Manufacturing ERP | ERP Services and Operations | n/a | 2016 | 2017 |
In 2016, Milliken implemented ECI Deacom ERP as its Manufacturing ERP to consolidate production and materials workflows across its manufacturing business functions. The deployment targeted manufacturing operations within Milliken business units including specialty chemical, floor covering, and performance materials, and positioned ECI Deacom ERP as the system of record for shop floor transactions.
Configuration emphasized core Manufacturing ERP capabilities including inventory management, bill of materials and routing, production scheduling, shop floor control, quality management, lot and batch traceability, purchasing, sales order processing, and costing. Operational procedures reflected the mixed automated and manual nature of Milliken production, requiring Process Operators to issue materials and complete orders in Deacom and to record process critical data timely and accurately as part of standard operating procedures.
The implementation covered Milliken manufacturing sites aligned with its global footprint of more than 35 facilities in the United States, U.K., Belgium, France, China, India, Mexico, and Australia, and integrated shop floor activities with inventory and order records within ECI Deacom ERP to preserve traceability and materials control across production lines. ECI Deacom ERP served as the repository for material issuance, production order completion, and documented quality checkpoints used by operators and supervisors.
Governance and rollout focused on embedding system usage into existing SOPs, operator training on Deacom entry requirements, cross training to support business continuity, and tying process documentation to 5S and continuous improvement practices. Operational change concentrated on shifting manual documentation and material issuance tasks into ECI Deacom ERP workflows so that shop floor accountability and process data capture were consistent with Milliken production controls.
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Milliken Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Milliken implemented Cisco Webex Meetings on its public website to provide web access for real time conferencing with external stakeholders and remote employees. Cisco Webex Meetings is an Audio Video and Web Conferencing application that supplies core capabilities including audio and video conferencing, screen sharing, meeting recording and content capture, and participant management for scheduled and ad hoc sessions. The deployment on the website positions Cisco Webex Meetings as the primary web‑embedded conferencing layer for external engagement and hosted meeting join flows.
Operational coverage focuses on web‑facing meeting orchestration while also supporting internal collaboration workflows across corporate communications and customer engagement functions. The implementation emphasizes standard conferencing controls, meeting access and moderation, and recorded session retention as functional governance elements for running external sessions from the site. Milliken Cisco Webex Meetings Audio Video and Web Conferencing is presented as the company level solution for orchestrating real time meetings via the website, centralizing web join experiences and content capture for distributed participants.
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Collaboration | Collaboration |
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2015 | 2015 |
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Milliken Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Milliken CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Milliken IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2020 | 2020 |
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Milliken ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Milliken PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Process Simulation | PLM and Engineering |
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2018 | 2018 |
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Milliken PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Milliken PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Milliken IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Milliken
| First Name | Last Name | Title | Function | Department | Phone | |
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Global Director HR Technology & Digital Transformation | Director | HR | |
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VP of Human Resources | VP | HR | |
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Director of Benefits & Retirement | Director | HR | |
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Human Resources Director | Director | HR | |
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Salesforce CRM Administrator | Manager | Marketing | |
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Global Salesforce Administrator | Manager | Marketing | |
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Apps Being Evaluated by Milliken Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Milliken IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Milliken digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Milliken Technographics
Milliken is a Manufacturing organization based in United States,
with around 7500 employees and annual revenues of $2.50 billion.
Milliken operates a diverse technology stack with applications such as
SAP SuccessFactors Employee Central, ECI Deacom ERP and Cisco Webex Meetings,
covering areas like Core HR, Manufacturing ERP and Audio Video and Web Conferencing.
Milliken has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, ECi Software Solutions and Cisco Systems.
Milliken recently adopted applications including
DocuSign eSignature in 2023, Salesforce Sales Cloud in 2021 and Atlassian Jira Service Desk in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Milliken’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Milliken’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Milliken technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.