London, EC2A 4DN,
United Kingdom
Mind Candy Technographics
Mind Candy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mind Candy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 170 Mind Candy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mind Candy has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, LiveAgent for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mind Candy is running and its propensity to invest more and deepen its relationship with Oracle , Google , Quality Unit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mind Candy revenues, which have grown to $46.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mind Candy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mind Candy Tech Stack and Enterprise Applications
Mind Candy ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, Mind Candy implemented Oracle NetSuite ERP to centralize its finance and accounting technology stack. The deployment targeted the ERP Financial category, standardizing core financial management processes including general ledger, accounts payable, accounts receivable, invoicing, fixed asset accounting, and consolidated financial reporting.
The Oracle NetSuite ERP deployment used a cloud hosted architecture typical of the vendor, with configuration work focused on chart of accounts rationalization, automated transaction posting, role based access controls, and orchestration of month end close activities. Operational scope covered finance and accounting teams and extended to procurement and revenue operations, reshaping invoice to cash and procure to pay workflows while instituting centralized governance for financial controls and audit trails. Mind Candy Oracle NetSuite ERP ERP Financial finance and accounting captures the company application category business function relationship.
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Mind Candy Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, Mind Candy deployed Google Workspace (Formerly Google G-Suite) as its core Collaboration platform. The deployment is referenced on Mind Candy's website and positions Google Workspace as the company’s primary cloud-hosted collaboration suite.
Configuration aligns with standard Collaboration functionality, using Gmail for corporate email, Google Drive and Google Docs for shared document storage and real-time collaboration, Google Calendar for scheduling, and the Google Admin console for centralized user and device management, identity provisioning and access controls. The implementation supports company-wide collaboration across Mind Candy's United Kingdom operations, enabling cross-functional workflows for product, marketing and operations teams and operating as a cloud-first collaboration layer rather than on-premise infrastructure.
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Mind Candy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quality Unit | Legacy | LiveAgent | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, Mind Candy deployed LiveAgent as its Customer Support platform on the company website to centralize customer-facing inquiries and real time engagement. The implementation uses LiveAgent as a cloud hosted, web embedded support layer that surfaces a live chat widget and web ticket submission flows, aligning the LiveAgent application with frontline support interactions and customer self service touchpoints on the site.
The LiveAgent deployment at Mind Candy covers standard Customer Support functional modules including conversational live chat, multi channel ticketing, knowledge base publishing, canned responses and reporting and analytics. Operationally the configuration supports customer support and community management workflows with routing, tagging and escalation rules, and automation for ticket classification and response templates, while governance focuses on workflow orchestration, agent role configuration and maintenance of published knowledge content.
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Mind Candy PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2012 | 2012 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Mind Candy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Mind Candy
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Chief Commercial Officer | CXO | Finance | ||||
| President, CFO & Director | Director | Finance | ||||
| Head of Marketing | Director | Marketing |
Apps Being Evaluated by Mind Candy Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||