San Francisco, 94111, CA,
United States
Mindjet Technographics
Mindjet Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mindjet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Mindjet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mindjet has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2009, LiveChat for Chatbots and Conversational AI in 2013, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mindjet is running and its propensity to invest more and deepen its relationship with Oracle , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mindjet revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mindjet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mindjet Tech Stack and Enterprise Applications
Mindjet ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2009 | 2009 |
In 2009, Mindjet implemented Oracle NetSuite ERP. The Oracle NetSuite ERP deployment was executed as an ERP Financial program to centralize Mindjet's core finance and accounting operations for its 400-employee professional services organization in the United States. The implementation prioritized financial control and consolidated reporting across corporate finance teams.
Configuration work focused on standard ERP Financial capabilities including general ledger, accounts payable, accounts receivable, billing, cash management and financial reporting, supported by chart of accounts rationalization and period close controls. The project applied role based access controls and workflow automation for finance and accounting teams, and instrumented revenue related billing workflows consistent with professional services billing models. The deployment was delivered as a centralized, single instance Oracle NetSuite ERP implementation to provide consolidated financial recordkeeping and standardized finance processes.
|
Mindjet AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, Mindjet implemented LiveChat on its public website under the Chatbots and Conversational AI category to enable real-time customer engagement and lead capture. The deployment was web-facing and scoped to Mindjet's public product and support touchpoints rather than internal collaboration surfaces.
The implementation focused on embedding the LiveChat widget across product and support pages, and configuring the agent console and chat routing to manage incoming visitor conversations. Functional modules aligned with Chatbots and Conversational AI best practices included canned responses, visitor context capture, session transcripts, and proactive chat invitations for contextual engagement.
Operational ownership was concentrated in customer support and pre-sales teams, which used LiveChat to handle inbound inquiries and qualify leads through conversational workflows. Governance emphasized operational hours, notification rules, and escalation routing to ensure consistent handling of website-initiated conversations.
|
Mindjet Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Mindjet implemented Microsoft 365 for Collaboration. The deployment was adopted as an organization-wide collaboration platform to support Mindjet's professional services operations and internal teams.
Microsoft 365 at Mindjet is configured as a cloud-hosted collaboration suite delivering Collaboration capabilities such as corporate email, real-time chat and meetings, document co-authoring, SharePoint-based content management, OneDrive file synchronization, and Office productivity applications. Configuration work emphasizes tenant-level administration, user provisioning, and role-based access controls to support cross-functional workflows and secure information sharing.
Public site metadata on Mindjet's website indicates active use of Microsoft 365 for web and internal collaboration surfaces. Governance and rollout are organized around centralized tenant administration and standard Microsoft 365 collaboration workflows, with operational coverage focused on internal business functions including sales, product, and support.
|
Mindjet Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
Mindjet CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2023 | 2023 |
|
|
|
|
|
Account Based Marketing | CRM |
|
2023 | 2023 |
|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Support | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2013 | 2013 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2011 | 2011 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2011 | 2011 |
|
Mindjet ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2015 | 2015 |
|
Mindjet TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2018 | 2018 |
|
Mindjet PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2015 | 2015 |
|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
Mindjet IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Mindjet
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Chief Executive Officer | CXO | Finance | ||||
| Chief Financial Officer | CXO | Finance | ||||
| Chief Marketing Officer | CXO | Marketing |
Apps Being Evaluated by Mindjet Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||