Mission Australia
Level 7, 580 George Street,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 8 0095-1123
Non Profit
Mission Australia Technographics
Mission Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mission Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2584 Mission Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mission Australia has purchased the following applications: ExFlow AX for AP Automation in 2021, Workday Absence Management for Absence and Leave Management in 2022, Joomla 3.9 for Web Content Management in 2008 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mission Australia is running and its propensity to invest more and deepen its relationship with SignUp Software AB , Microsoft , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mission Australia revenues, which have grown to $303.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mission Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mission Australia Tech Stack and Enterprise Applications
Mission Australia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SignUp Software AB | Legacy | ExFlow AX | AP Automation | ERP | DXC Technology | 2021 | 2021 |
In 2021, Mission Australia implemented ExFlow AX from SignUp Software AB as an AP Automation solution to improve invoice processing and accounts payable efficiency across its national community services operations. The deployment was pursued following recommendations from DXC Technology and targeted centralized controls for donor-funded expenditure oversight.
The ExFlow AX implementation was configured for invoice data capture, automated approval workflows, reporting for unapproved invoices, and basic compliance controls. ExFlow AX was integrated with Microsoft Dynamics 365 Finance and Operations and paired with ReadSoft Online for optical data capture and document ingestion to remove paper-based entry.
Operational coverage focused on Accounts Payable and Group Finance processes across Mission Australia sites in Australia, streamlining invoice approval routing and enabling follow up on stalled approvals. Approvals were simplified from as many as fifteen steps to one or two steps, the use of paper was substantially reduced, and the program delivered significant processing cost reductions including a reduction of four full time employees.
Governance followed a two-phase approach, first adopting Microsoft Dynamics 365 and then embedding ExFlow AX as the AP Automation layer, with SignUp Software AB working to map Mission Australias nuanced approval processes and configure workflow rules. Finance leadership reported favorable approver feedback and a shift in AP roles toward analytical tasks as the automated workflows matured.
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AP Automation | ERP |
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2018 | 2018 |
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ERP Financial | ERP |
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2019 | 2019 |
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Mission Australia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2022 | 2022 |
In 2022, Mission Australia deployed Workday Absence Management as part of Project Equip, the organisation's broader Workday HCM program and a targeted move to standardise absence handling. The implementation targeted core Absence and Leave Management capabilities to provide consistent absence policies and visibility across the organisation.
Workday Absence Management was configured to support entitlement models, leave types, time off request processing, approval workflows and absence balances, aligning system configuration with not for profit workforce policies. The configuration work included standard absence reporting and role based access to leave records to support HR case management and payroll feeds.
Integrations were coordinated with Recruiting, Core HR and Onboarding, reflecting explicit functional linkages identified during the program, and associated integrations were part of the scope. Operational coverage focused on the National Office, Corporate Services teams and national Talent Attraction and HR teams, embedding absence workflows into hire to retire processes managed in Workday.
Governance was driven by a Functional Lead model, with subject matter experts for Recruiting, Core HR, Onboarding and Absence collaborating to define business process changes and coordinate cutover activities. The project emphasized cross functional requirements gathering and change coordination with business leaders to align operational processes and system controls with the new Absence and Leave Management application.
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Core HR | HCM |
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2022 | 2022 |
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Onboarding | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2023 | 2023 |
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Time and Attendance | HCM |
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2022 | 2022 |
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Workforce Management | HCM |
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2022 | 2022 |
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Mission Australia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Joomla | Legacy | Joomla 3.9 | Web Content Management | Content Management | n/a | 2008 | 2008 |
In 2008, Mission Australia implemented Joomla 3.9 as its Web Content Management platform for the organization’s primary public website. The Joomla 3.9 implementation is the central CMS responsible for public-facing content delivery, navigation, and site structure, establishing a single system for web publishing and digital communications.
The deployment uses Web Content Management capabilities common to Joomla 3.9, including template and theme management, modular content positions, article and content type management, role-based access control, content versioning, and scheduled publishing workflows. Editorial workflows and permissions are configured to support content creation, review, and staged publishing across program, news, events, and resource pages.
Operational governance centers on the communications and digital teams who maintain site content and control editorial approvals through Joomla 3.9 user roles and ACL. The configuration emphasizes scalable site navigation, search-friendly content structures, and lifecycle management of public content to support Mission Australia’s ongoing web publishing and stakeholder communications.
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Mission Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Mission Australia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2016 | 2016 |
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Mission Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Mission Australia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Mission Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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Executive, People & Culture | CXO | HR | |
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Chief Financial Officer | CXO | Finance | |
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CIO | CXO | Finance | |
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Group Manager, HR Operations | Manager | HR | |
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Payroll Officer | Manager | Finance | |
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Human Resources Business Partner | Manager | HR | |
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HR Project Analyst | Manager | HR | |
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Finance Business Partner - Housing | Manager | Finance | |
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National Manager - HR | Manager | HR | |
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CIO | CXO | Finance | |
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Senior HR & Payroll Systems Manager | Manager | IT | |
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Functional Lead - Core HR | Manager | HR | |
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Remuneration and Benefits Manager | Manager | HR | |
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Payroll Systems Manager | Manager | HR | |
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Chief Financial Officer | CXO | Finance | |
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National Payroll Manager | Manager | HR | |
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HR Business Partner | Director | HR | |
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HR Business Partner | Director | HR | |
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HR Business Partner | Director | HR | |
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Human Resources Information System Administrator | Non Manager | HR | |
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Senior HR Systems Administrator/Reporting Analyst | Non Manager | HR | |
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Group Manager, HR Operations | Manager | HR | |
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Payroll Systems Manager | Manager | HR | |
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Payroll Officer | Manager | HR | |
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General Manager Resourcing and HR Services | Director | HR | |
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Human Resources Officer | Manager | HR | |
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Remuneration and Benefits Specialist | Non Manager | HR | |
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Apps Being Evaluated by Mission Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mission Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mission Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Mission Australia Technographics
Mission Australia is a Non Profit organization based in Australia,
with around 2584 employees and annual revenues of $303.0 million.
Mission Australia operates a diverse technology stack with applications such as
ExFlow AX, Workday Absence Management and Joomla 3.9,
covering areas like AP Automation, Absence and Leave Management and Web Content Management.
Mission Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SignUp Software AB, Workday and Joomla.
Mission Australia recently adopted applications including
Workday Recruiting in 2023, Workday Absence Management in 2022 and Workday HCM in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mission Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mission Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mission Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.