Mission Health
509 Biltmore Ave,
Asheville, 28801, NC,
United States
Asheville, 28801, NC,
United States
1 828-213-1111
Healthcare
Mission Health Technographics
Mission Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mission Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12000 Mission Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mission Health has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2013, SAS/OR for Analytics and BI in 2014, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mission Health is running and its propensity to invest more and deepen its relationship with UKG , SAS Institute , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mission Health revenues, which have grown to $1.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mission Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mission Health Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2013 | 2013 |
In 2013, Mission Health implemented UKG Workforce Central (ex Kronos Workforce Central) to centralize workforce practices across its six-hospital system, deploying the solution as a Workforce Management platform to improve staffing transparency and cost control. The UKG Workforce Central implementation focused on delivering time and attendance, employee scheduling, and mobile access to operational and nursing teams to align staffing with patient care needs.
The deployment of UKG Workforce Central included configuration of time and attendance rules, schedule creation and optimization workflows, and mobile scheduling capabilities that enable nurses to view and select shifts from devices. Functional capabilities implemented emphasize employee scheduling, labor data visibility, overtime monitoring, and mobile-driven shift assignment to accelerate staffing decisions and support best-fit schedules for clinical units.
Operational coverage spans Mission Hospital as the flagship facility and the broader six-hospital health system, with the solution applied across nursing administration and manager workflows to standardize policies. Implementation activities included evaluation of disparate time tracking and scheduling policies, establishment of monitoring processes for employee scheduling, and ongoing staff education to increase awareness of labor cost management and equitable scheduling practices.
Governance and process changes reinforced evidence-based scheduling and manager accountability, with UKG Workforce Central providing the labor data that drove policy adjustments and more consistent enforcement of breaks, time tracking, and shift assignments. Mission Health reported explicit outcomes that include a $500,000 labor cost savings at Mission Hospital and projected enterprise-level savings in the millions, along with improved staff engagement and more equitable workforce management enabled by the UKG Workforce Central Workforce Management suite.
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Workforce Management | HCM |
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2016 | 2016 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAS Institute | Legacy | SAS/OR | Analytics and BI | Analytics and BI | n/a | 2014 | 2016 |
In 2014 Mission Health implemented SAS/OR to develop a discrete event simulation for its neonatal intensive care unit. The deployment, categorized under Analytics and BI, engaged US based clinicians working with SAS and Duke to translate clinical workflows and staffing policies into a production simulation. The implementation specifically targeted evaluation of staffing policies, length of stay, costs and clinical outcomes within the NICU.
The simulation was built using SAS Simulation Studio, part of SAS/OR, and leveraged scenario modeling and stochastic process simulation capabilities commonly used in Analytics and BI simulation workflows. Models encoded staffing schedules, patient arrivals, bed utilization and care pathways, and were fed by clinical and operational data to run scenario comparisons and sensitivity analyses. SAS/OR was configured to support parameter sweeps and what if scenario orchestration to surface nonintuitive system behaviors tied to operational policies.
Operational coverage centered on NICU clinical operations in the United States, with project governance conducted jointly by Mission Health clinicians, SAS and Duke clinical researchers. The US based work informed operational decision making and demonstrated counterintuitive relationships between length of stay and cost, findings that were reported in a 2016 peer reviewed study and in SAS insights articles. The effort exemplifies use of SAS/OR within Analytics and BI to align simulation modeling with clinical staffing governance and operational policy evaluation.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Mission Health implemented Microsoft 365 as its Collaboration platform. The organization lists Microsoft 365 on its website, signaling a cloud hosted Microsoft 365 tenant supporting web facing collaboration and content delivery. Microsoft 365 serves as the Collaboration backbone for core communications and document sharing functions.
Deployment was configured to leverage standard Microsoft 365 capabilities such as Exchange Online for email, SharePoint Online for intranet and site content, OneDrive for user file storage and Microsoft Teams for team chat and meetings. Operational focus aligns with clinical communications, corporate communications and content management workflows, while governance emphasizes tenant administration, identity controls and compliance settings suitable for healthcare data handling. The implementation narrative centers on Microsoft 365 providing Collaboration functionality across site publishing and internal collaboration channels.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2013 | 2013 |
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Web Content Management | Content Management |
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2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2025 | 2025 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2024 | 2024 |
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Application Performance Management | ITSM |
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2024 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Mission Health
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Mission Health Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mission Health IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mission Health digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Mission Health Technographics
Mission Health is a Healthcare organization based in United States,
with around 12000 employees and annual revenues of $1.80 billion.
Mission Health operates a diverse technology stack with applications such as
UKG Workforce Central (ex Kronos Workforce Central), SAS/OR and Microsoft 365,
covering areas like Workforce Management, Analytics and BI and Collaboration.
Mission Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, SAS Institute and Microsoft.
Mission Health recently adopted applications including
Invoca Call Tracking in 2025, Sitecore CMS in 2024 and Crazy Egg in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mission Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mission Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mission Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.