Mitacs
100 College Street, Suite 522 University of Toronto,
Toronto, M5G 1L5, ON,
Canada
Toronto, M5G 1L5, ON,
Canada
1 833-364-8227
Non Profit
Mitacs Technographics
Mitacs Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mitacs and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Mitacs employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mitacs has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2018, Absorb LMS for Learning and Development in 2022, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mitacs is running and its propensity to invest more and deepen its relationship with Microsoft , Absorb , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mitacs revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mitacs intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mitacs Tech Stack and Enterprise Applications
Mitacs ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2018 | 2019 |
In 2018, Mitacs implemented Microsoft Dynamics 365 for Finance and Operations as its core ERP Financial application, initiating cloud-based financial improvements and establishment of centralized finance operations. The implementation was managed as an enterprise project under an Enterprise Projects Manager who led finance and cross-functional initiatives from 2018 to 2021.
Microsoft Dynamics 365 for Finance and Operations was configured to operate across core financial modules including General Ledger, Accounts Payable, Accounts Receivable, Cash and Banks, Fixed Assets, and Project Management and Accounting. The scope included expense management software selection and implementation, and configuration of project accounting capabilities to support enterprise projects and grants administration workflows.
Parallel enterprise initiatives included planning and enhancements to a Grants Management system for higher education partners, a Common Gateway Portal for application intake, a SharePoint intranet and departmental sites, and digital marketing work such as ClickDimensions implementation and a Microsoft Dynamics CRM redesign. These efforts produced a Microsoft-centric application landscape that supported finance, project accounting, grants administration, marketing automation, and collaboration tooling alongside the ERP Financial platform.
Governance and operational coverage emphasized centralized operations and support for Microsoft Dynamics 365 Finance and Operations modules, with the Enterprise Projects Manager accountable for rollout planning, ongoing support, and cross-department coordination between finance, project teams, IT, and marketing. Implementation details focused on module configuration, cloud-based financial process improvements, expense workflow enablement, and alignment with intake and collaboration systems to standardize enterprise-wide procedures.
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Mitacs HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Absorb | Legacy | Absorb LMS | Learning and Development | HCM | n/a | 2022 | 2022 |
In 2022, Mitacs implemented Absorb LMS on their website, deploying the Absorb LMS application to support corporate learning. The project is centered on Learning and Development, providing centralized course delivery and learner self-service for Mitacs staff and program participants. The deployment follows common LMS architecture patterns, hosting courses and multimedia content for web based access through the organization website.
Configuration emphasized course management, user provisioning, enrollment automation, learning paths, assessments, and reporting, with the Absorb LMS interface embedded in the Mitacs public site to streamline access. Operational scope covers Mitacs teams and program stakeholders across Canada, supporting HR and program delivery functions through role based access and administrator controls. Governance relied on centralized administration and content publishing workflows to manage learner records and reporting controls for compliance and auditability.
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Mitacs Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Mitacs implemented Zoom as its Audio Video and Web Conferencing solution. The Zoom application is embedded on Mitacs's public website to provide visitor-facing meeting access and to host live sessions for events and outreach.
The deployment leverages Zoom's cloud-hosted meeting and webinar capabilities, enabling scheduled meetings, webinar broadcasts, screen sharing, and participant management consistent with Audio Video and Web Conferencing platforms. Operational scope includes public event pages on the Mitacs website and internal collaboration across research and program teams, with governance focused on centralizing published meeting links and standardizing external access for stakeholders.
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Collaboration | Collaboration |
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2017 | 2017 |
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Survey and Questionnaire | Collaboration |
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2019 | 2019 |
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Mitacs Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Mitacs CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Mitacs ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Mitacs IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Mitacs
| First Name | Last Name | Title | Function | Department | Phone | |
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Finance Operations Manager | Manager | Finance | |
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Accounts Receivable Manager | Manager | Finance | |
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Chief Operating Officer | CXO | Finance | |
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Apps Being Evaluated by Mitacs Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mitacs IT executives and key decision makers. This section highlights Mitacs's latest recorded technology evaluations, including ShipHero for Warehouse Management on 2026-08-11. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mitacs digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-08-11 | Mitacs | Evaluated | ShipHero | ShipHero | Warehouse Management | SCM |
FAQ - APPS RUN THE WORLD Mitacs Technographics
Mitacs is a Non Profit organization based in Canada,
with around 400 employees and annual revenues of $60.0 million.
Mitacs operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Absorb LMS and Zoom,
covering areas like ERP Financial, Learning and Development and Audio Video and Web Conferencing.
Mitacs has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Absorb and Zoom Video Communications.
Mitacs recently adopted applications including
Absorb LMS in 2022, Amazon EC2 in 2022 and Amazon CloudFront in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mitacs’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mitacs’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mitacs technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.