Mitchells & Butlers
27 Fleet Street,
Birmingham, B3 1JP,
United Kingdom
Birmingham, B3 1JP,
United Kingdom
44 12 1498-4000
Leisure and Hospitality
Mitchells & Butlers Technographics
Mitchells & Butlers Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mitchells & Butlers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50000 Mitchells & Butlers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mitchells & Butlers has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, SAP HCM (HR) for Core HR in 2015, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mitchells & Butlers is running and its propensity to invest more and deepen its relationship with SAP , Oracle , Edenred or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mitchells & Butlers revenues, which have grown to $3.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mitchells & Butlers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mitchells & Butlers Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Mitchells & Butlers implemented SAP ERP ECC 6.0 under the ERP Financial category to centralize core HR and payroll processing. The SAP ERP ECC 6.0 implementation specifically emphasized SAP HCM Core and the SAP HCM Portal to deliver employee facing services and back office payroll capabilities.
The implementation included configuration and deployment of SAP HCM modules OM Organisational Management, PA Personnel Administration, TM Time Management including Time Evaluation, PY Payroll, CE Concurrent Employment, ESS Employee Self Service and MSS Manager Self Service. Functional coverage focused on personnel administration, organizational structure and reporting, time capture and time evaluation workflows, payroll processing for multiple employment relationships, and portal based employee and manager self service.
Project governance mandated extensive SAP HCM testing, with a minimum of two years of dedicated testing experience required across the listed HCM modules. Testing emphasis centered on payroll and time evaluation accuracy, concurrent employment scenarios, and portal based ESS and MSS transaction validation to ensure stable HR process execution.
Operational scope covered HR and payroll functions across Mitchells & Butlers with governance attention on master data controls in PA and OM, role and entitlement management for the HCM Portal, and formal change control for configuration updates. The implementation positioned SAP ERP ECC 6.0 as the enterprise HR and payroll platform supporting personnel administration, time management and self service workflows.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, Mitchells & Butlers implemented SAP HCM (HR) as a Core HR deployment to centralize payroll and workforce administration for a multi-site hospitality estate, with a targeted user population including an 8,000 user Payroll SaaS rollout across 1,600 outlets. The implementation framed SAP HCM (HR) as the primary Core HR application supporting payroll processing, workforce administration, and time evaluation for the company operational footprint in the United Kingdom.
The deployment encompassed functional modules and capabilities typical of Core HR, specifically workforce administration, payroll and time evaluation, with configuration and testing activities covering design, delivery, and deployment phases. Project activity included end to end test management and scripted release activities to ensure delivered changes were fit for purpose, and the SAP HCM (HR) solution was positioned to support statutory reporting workflows.
Integrations and operational coverage included a middleware solution implemented earlier to support pension auto-enrolment for almost 40,000 employees, and a separate RTI delivery stream to meet payroll reporting obligations, showing the SAP HCM (HR) implementation was integrated into broader payroll and benefits reporting flows. Multiple third party suppliers were managed alongside internal teams to coordinate data flows between outlet operations, payroll services, and external reporting endpoints.
Governance and rollout were led through defined project management and support leadership roles, including a Deployment Project Manager responsible for the deployment workstream and a subsequent Interim SAP HCM Support Lead accountable for managing changes to WFA, payroll and time evaluation from January 2016 to December 2016. Responsibilities included creating and executing project plans, supplier management, risk and issue management, and change control for production updates. The pension auto-enrolment middleware project was delivered to time and budget, demonstrating delivery discipline within the broader SAP HCM (HR) Core HR program.
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Core HR | HCM |
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2024 | 2025 |
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Employee Recognition and Rewards Management | HCM |
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2020 | 2020 |
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Employee Self Service | HCM |
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2022 | 2022 |
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Learning and Development | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2015 | 2015 |
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Recruiting | HCM |
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2019 | 2019 |
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Recruiting | HCM |
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2018 | 2018 |
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Talent Management | HCM |
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2012 | 2013 |
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Workforce Management | HCM |
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2010 | 2010 |
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Workforce Scheduling | HCM |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 Mitchells & Butlers deployed Adobe Connect on its website. Mitchells & Butlers implemented Adobe Connect as an Audio Video and Web Conferencing application to support corporate communications, employee training, and external stakeholder meetings.
The deployment centers on embedding Adobe Connect meeting rooms and webcast pages into public site pages, using Adobe Connect conferencing, screen sharing, breakout room management, and recording capabilities to handle live events and on demand sessions. Operational coverage emphasizes corporate communications and learning and development workflows, including session scheduling, attendee access via site pages, and published recordings for asynchronous viewing.
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supplier Relationship Management | Procurement |
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2014 | 2014 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Mitchells & Butlers
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Mitchells & Butlers Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mitchells & Butlers IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mitchells & Butlers digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Mitchells & Butlers Technographics
Mitchells & Butlers is a Leisure and Hospitality organization based in United Kingdom,
with around 50000 employees and annual revenues of $3.50 billion.
Mitchells & Butlers operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SAP HCM (HR) and Adobe Connect,
covering areas like ERP Financial, Core HR and Audio Video and Web Conferencing.
Mitchells & Butlers has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Adobe Systems.
Mitchells & Butlers recently adopted applications including
Oracle Cloud HCM in 2024, RSM Tracker in 2023 and MyJDW ESS in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mitchells & Butlers’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mitchells & Butlers’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mitchells & Butlers technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.