Mitre 10
260 Oteha Valley Road, Albany,
Auckland, 632,
New Zealand
Auckland, 632,
New Zealand
64 9 442-6130
Retail
Mitre 10 Technographics
Mitre 10 Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mitre 10 and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8000 Mitre 10 employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mitre 10 has purchased the following applications: SAP S/4 HANA for ERP Financial in 2023, Zebra Workcloud Task Management for Task Management in 2021, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mitre 10 is running and its propensity to invest more and deepen its relationship with SAP , Block (ex Square, Inc) , Zebra Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mitre 10 revenues, which have grown to $189.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mitre 10 intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mitre 10 Tech Stack and Enterprise Applications
Mitre 10 ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | n/a | 2023 | 2024 |
In 2023, Mitre 10 implemented SAP S/4 HANA as its centralized ERP Financial platform to consolidate and standardize data across 84 independent store environments. The New Zealand home improvement and garden retailer employs 8000 staff nationwide and positioned SAP S/4 HANA as the cornerstone central repository and core engine to improve customer experience and future proof operations.
The SAP S/4 HANA implementation focused on harmonising data and stabilising extract transform and load processes, with functional emphasis on master data consolidation, inventory data harmonisation, and data quality assessment. Mitre 10 configured automated ETL workflows and leveraged auto generated code to accelerate data movement, with ETL output improving by 96 percent as part of the cutover activities, freeing IT resources for parallel project work.
Mitre 10 implemented the Syniti Knowledge Platform to centralise and simplify the migration into SAP S/4 HANA, using Syniti for built in data quality assessment, intelligent matching, deduplication and harmonisation. The deployment established SAP S/4 HANA as a single source of truth for inventory and customer related data across 84 stores and the national support centre, improving visibility and traceability during the program.
Governance was strengthened through the Syniti driven data matching engine and a documented data roadmap that guided remediation and cutover sequencing, reducing manual reconciliation work and complexity. Project stakeholders reported improved data integrity and cited efficiencies and cost savings driven by the combined SAP S/4 HANA and Syniti implementation, and Mitre 10 is exploring further use of consolidated data for onboarding and compliance processes.
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
Mitre 10 HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zebra Technologies | Legacy | Zebra Workcloud Task Management | Task Management | HCM | n/a | 2021 | 2021 |
In 2021, Mitre 10 New Zealand deployed Zebra Workcloud Task Management. The Task Management implementation targeted retail operations across Mitre 10's New Zealand store network, with a primary focus on corporate to store communications and frontline task orchestration.
The deployment centered on Reflexis Real-Time Task Manager and Reflexis Mobility modules, the product components explicitly cited in Zebra's announcement and now consolidated under Zebra Workcloud Task Management. Configuration emphasized real-time task assignment, mobile execution workflows for store associates, centralized visibility for store managers and district operations, and operational workflows for task creation, scheduling, status tracking and mobile alerts consistent with Task Management capabilities.
Operational coverage included store-level users and corporate operations teams, aligning task workflows to retail execution and store operations processes. Governance and rollout work concentrated on standardizing corporate to store communications and increasing transparency across the network, with Zebra Technologies identified as the vendor. The implementation was positioned to simplify frontline work, improve corporate to store communications and increase transparency across Mitre 10's store network as stated in the vendor announcement.
|
|
|
|
|
Time and Attendance | HCM |
|
2017 | 2017 |
|
Mitre 10 Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Mitre 10 implemented Microsoft 365 as its Collaboration platform. The deployment targeted Mitre 10's New Zealand operations, supporting approximately 8000 employees across corporate offices and retail store teams.
Microsoft 365 was configured to deliver core collaboration capabilities including cloud email and calendaring, document management and intranet services, real time chat and meetings, and user file synchronization and sharing. Configuration work emphasized tenant level provisioning, mail routing, SharePoint site structures for corporate content, Teams channels for store to head office communications, and OneDrive for personal workspace.
Microsoft 365 capabilities are surfaced on Mitre 10's public website, indicating integration between the corporate collaboration tenant and external content workflows. Operational coverage included corporate functions and retail store teams across New Zealand, supporting collaboration, communications, and document sharing workflows.
Governance was organized around centralized tenant administration, role based access controls, and content lifecycle policies to manage corporate and store level information. The rollout focused on tenant governance, user provisioning, and standardized collaboration controls across Mitre 10 sites in New Zealand.
|
Mitre 10 eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2016 | 2016 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2016 | 2016 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2018 | 2018 |
|
Mitre 10 CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
Mitre 10 ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2016 | 2016 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
Mitre 10 PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2011 | 2011 |
|
|
|
|
|
Apps Development | PaaS |
|
2011 | 2011 |
|
|
|
|
|
Data Replication | PaaS |
|
2023 | 2024 |
|
|
|
|
|
Master Data Management | PaaS |
|
2023 | 2024 |
|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
Mitre 10 IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
Mitre 10 CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2016 | 2016 |
|
IT Decision Makers and Key Stakeholders at Mitre 10
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Transformation Lead - People & Capability | Manager | HR | |
|
|
|
HR Manager | Manager | HR | |
|
|
|
Chief Financial Officer | CXO | Finance | |
|
|
|
Payroll and Process Manager | Manager | Finance | |
|
|
|
General Manager Group Operations | Manager | Finance | |
|
|
|
IT Services Manager | Manager | IT | |
|
|
|
Chief People and Transformation Officer | CXO | HR | |
|
Apps Being Evaluated by Mitre 10 Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mitre 10 IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mitre 10 digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Mitre 10 Technographics
Mitre 10 is a Retail organization based in New Zealand,
with around 8000 employees and annual revenues of $189.0 million.
Mitre 10 operates a diverse technology stack with applications such as
SAP S/4 HANA, Zebra Workcloud Task Management and Microsoft 365,
covering areas like ERP Financial, Task Management and Collaboration.
Mitre 10 has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Zebra Technologies and Microsoft.
Mitre 10 recently adopted applications including
SAP S/4 HANA in 2023, Syniti Replicate in 2023 and Syniti Knowledge Platform in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mitre 10’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mitre 10’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mitre 10 technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.