List of SAP Emarsys Customers
Walldorf, 69190,
Germany
Since 2010, our global team of researchers has been studying SAP Emarsys customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP Emarsys for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP Emarsys for Customer Engagement include: Alibaba Group, a China based Retail organisation with 124320 employees and revenues of $137.30 billion, Coop Group, a Switzerland based Retail organisation with 95826 employees and revenues of $40.72 billion, MercadoLibre, a Uruguay based Retail organisation with 84207 employees and revenues of $20.78 billion, Telcel, a Mexico based Communications organisation with 15000 employees and revenues of $13.20 billion, SPAR Austria, a Austria based Retail organisation with 93500 employees and revenues of $11.08 billion and many others.
Contact us if you need a completed and verified list of companies using SAP Emarsys, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SAP Emarsys customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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11Teamsports | Retail | 800 | $200M | Germany | SAP | SAP Emarsys | Customer Engagement | 2025 | n/a |
In 2025, 11Teamsports implemented SAP Emarsys as its Customer Engagement platform. The deployment targets the retailer's website, using SAP Emarsys to centralize campaign orchestration and on site personalization for marketing and e commerce functions.
SAP Emarsys was provisioned as a cloud SaaS instance and configured for campaign management, audience segmentation, automated email and on site messaging, and customer journey orchestration. Configuration emphasized data driven segmentation and real time web event capture to support lifecycle campaigns and profile enrichment.
Integration architecture centers on embedding SAP Emarsys web tracking and event capture into the 11Teamsports website, enabling triggered messaging tied to browsing and checkout behaviors. Operational scope spans marketing and e commerce teams, with governance workflows established for consent management, campaign approvals, and segmentation hygiene to align with regional data protection expectations. Rollout focused on the website channel, with phased activation of automation and personalization capabilities.
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11Teamsports Germany | Retail | 300 | $64M | Germany | SAP | SAP Emarsys | Customer Engagement | 2025 | n/a |
In 2025, 11Teamsports Germany deployed SAP Emarsys on their website to support Customer Engagement. The deployment is focused on the retailer's German e-commerce presence and is intended to centralize web channel orchestration and customer messaging for marketing and commerce operations within the 300 employee organization.
SAP Emarsys was configured to deliver core Customer Engagement capabilities including campaign management, segmentation, personalization, and journey orchestration. The implementation instruments on-site behavior tracking to enable real-time personalization, provisions email and web-triggered campaign workflows, and maps customer identifiers and engagement signals from the storefront into Emarsys for segment building and automated journeys.
Operational ownership was assigned to marketing and e-commerce teams, with governance covering campaign approval, audience governance, and consent management to align with regional privacy requirements. The rollout concentrated on embedding SAP Emarsys into digital customer lifecycle processes on the public website, operationalizing campaign execution and personalized engagement as the primary Customer Engagement application for 11Teamsports Germany.
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21 Music Store | Professional Services | 10 | $1M | Indonesia | SAP | SAP Emarsys | Customer Engagement | 2023 | n/a |
In 2023, 21 Music Store implemented SAP Emarsys as its Customer Engagement platform on the company website. The deployment centers on web-based customer lifecycle orchestration, positioning SAP Emarsys to manage online engagement for this Indonesia based professional services retailer with a small operating team.
The implementation configures SAP Emarsys core customer engagement capabilities such as email campaign management, on site personalization, segmentation and contact profile enrichment, and behavioral tracking for web visitors. Configuration emphasizes campaign orchestration and automated interaction workflows that align with e commerce touch points on the storefront and customer communication flows.
Integration work is focused on embedding SAP Emarsys tracking and data capture into the musicstore.com website, enabling event level signals and contact synchronization from web interactions to the Emarsys contact database. Operational coverage is scoped to marketing and customer facing operations for the online storefront, with data flows limited to site traffic and customer interactions rather than cross enterprise system integrations.
Governance and rollout reflect a lightweight model appropriate for a 10 person organization, with centralized management of campaign templates, segmentation rules, and consent handling held by the marketing function. Rollout priorities emphasized live web tracking, template driven campaigns, and staged personalization rules to match resource capacity while maintaining campaign control and compliance.
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Leisure and Hospitality | 29 | $5M | Australia | SAP | SAP Emarsys | Customer Engagement | 2021 | n/a |
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Retail | 150 | $130M | Australia | SAP | SAP Emarsys | Customer Engagement | 2015 | n/a |
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Professional Services | 100 | $10M | United Kingdom | SAP | SAP Emarsys | Customer Engagement | 2018 | n/a |
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Retail | 175 | $41M | Australia | SAP | SAP Emarsys | Customer Engagement | 2021 | n/a |
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Retail | 20000 | $2.5B | Canada | SAP | SAP Emarsys | Customer Engagement | 2020 | n/a |
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Retail | 390 | $75M | United States | SAP | SAP Emarsys | Customer Engagement | 2023 | n/a |
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Retail | 124320 | $137.3B | China | SAP | SAP Emarsys | Customer Engagement | 2025 | n/a |
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Buyer Intent: Companies Evaluating SAP Emarsys
- Modern Aviation, a United States based Transportation organization with 210 Employees
- Glenfield Electrical United Kingdom, a United Kingdom based Construction and Real Estate company with 25 Employees
- Springfield Solutions, a United Kingdom based Manufacturing organization with 73 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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