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● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

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● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

Mitsui Sumitomo Insurance
Location
3-9 Kanda Surugadai, Chiyoda-ku,
Tokyo, 101-8011,
Japan
Website
https://www.ms-ins.com/
Phone
81 03-3259-3111
Artw industry
Insurance
Employee
Revenue

Mitsui Sumitomo Insurance Technographics

Mitsui Sumitomo Insurance Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Mitsui Sumitomo Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20467 Mitsui Sumitomo Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Mitsui Sumitomo Insurance has purchased the following applications: Fujitsu CHORDSHIP for Chatbots and Conversational AI in 2022, ConsenSys Quorum for Blockchain Platform in 2020, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Mitsui Sumitomo Insurance is running and its propensity to invest more and deepen its relationship with Fujitsu , ConsenSys , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Mitsui Sumitomo Insurance revenues, which have grown to $12.04 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mitsui Sumitomo Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

 

Mitsui Sumitomo Insurance Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Fujitsu Legacy Fujitsu CHORDSHIP Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, Mitsui Sumitomo Insurance deployed Fujitsu CHORDSHIP on its website as a Chatbots and Conversational AI solution. The implementation places Fujitsu CHORDSHIP at the center of the corporate web channel, delivering automated customer inquiry handling and web-based self service for policyholders and prospects. The Fujitsu CHORDSHIP deployment leverages core conversational capabilities typical of Chatbots and Conversational AI, including natural language understanding, dialog management, response orchestration, and a content management layer for FAQ and scripted flows. Configuration emphasized web embedding and session management, with automated escalation paths to human agents and conversation logging to support operational monitoring. Operational scope is focused on digital customer service and front office functions accessed via the public website, with workflows oriented around inquiry triage, information delivery, and handoff to existing contact center channels. Governance relies on site content update processes and conversational content review cycles to ensure accuracy and regulatory compliance of customer communications.
Blockchain
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ConsenSys Legacy ConsenSys Quorum Blockchain Platform Blockchain n/a 2020 2020
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2020 2020
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Analytics CRM 2022 2022
Marketing Analytics CRM 2023 2023
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2023 2023
Tag Management CRM 2015 2015
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2024 2024
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2024 2024
IT Decision Makers and Key Stakeholders at Mitsui Sumitomo Insurance
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Mitsui Sumitomo Insurance Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Mitsui Sumitomo Insurance Technographics

Mitsui Sumitomo Insurance is a Insurance organization based in Japan, with around 20467 employees and annual revenues of $12.04 billion.

Mitsui Sumitomo Insurance operates a diverse technology stack with applications such as Fujitsu CHORDSHIP, ConsenSys Quorum and Zoom, covering areas like Chatbots and Conversational AI, Blockchain Platform and Audio Video and Web Conferencing.

Mitsui Sumitomo Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Fujitsu, ConsenSys and Zoom Video Communications.

Mitsui Sumitomo Insurance recently adopted applications including Amazon EC2 in 2024, Amazon CloudFront in 2024 and Microsoft Clarity in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Mitsui Sumitomo Insurance’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Mitsui Sumitomo Insurance’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Mitsui Sumitomo Insurance technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.