Tehran, 1991954168,
Iran
Mobile Communications of Iran Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Mobile Communications of Iran and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1760 Mobile Communications of Iran employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mobile Communications of Iran has purchased the following applications: Adobe Connect for Audio Video and Web Conferencing in 2017, Rahkar Pouya CRM for CRM in 2022, Liferay Digital Experience Platform (DXP) for Web Content Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mobile Communications of Iran is running and its propensity to invest more and deepen its relationship with Adobe Systems , Cisco Systems , Rahkar Pouya or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mobile Communications of Iran revenues, which have grown to $370.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mobile Communications of Iran intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 | ||
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Rahkar Pouya | Legacy | Rahkar Pouya CRM | CRM | CRM | n/a | 2022 | 2022 | In 2022, Mobile Communications of Iran implemented Rahkar Pouya CRM. The Rahkar Pouya CRM engagement concentrated on centralizing customer data and enabling loyalty and interaction workflows for Hamrah Aval across its Iran operations, positioning the system as the organization s primary CRM for customer engagement and support orchestration. The implementation configured core CRM capabilities aligned with telecom customer management, including consolidated customer master records, interaction history and contact center case management, loyalty program management, and sales pipeline automation with reporting and dashboarding. Configuration emphasized workflow automation for customer interactions and ticket resolution, and rule-based segmentation to support targeted loyalty activities. Operational coverage focused on sales, customer support, and customer experience teams across Mobile Communications of Iran, with deployment intended to provide a single source of truth for customer profiles and interaction history. Rahkar Pouya CRM as a CRM solution was applied to unify customer-facing operations and standardize interaction handling across these departments. Governance and rollout planning included centralized data governance, role based access control, and a phased rollout across customer-facing teams to manage adoption and operational handoffs. The engagement aimed to improve customer engagement and to streamline sales and support processes, reflecting the vendor s CRM portfolio objectives for telecom clients. | |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Tag Management | CRM |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Liferay | Legacy | Liferay Digital Experience Platform (DXP) | Web Content Management | Content Management | n/a | 2011 | 2011 |
| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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