List of Rahkar Pouya CRM Customers
Tehran, n/a,
Iran
Since 2010, our global team of researchers has been studying Rahkar Pouya CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Rahkar Pouya CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Rahkar Pouya CRM for CRM include: Ministry Of Roads And Urban Development Iran, a Iran based Government organisation with 46476 employees and revenues of $2.40 billion, Mobile Communications of Iran, a Iran based Communications organisation with 1760 employees and revenues of $370.0 million, Goldiran Iran, a Iran based Retail organisation with 2800 employees and revenues of $200.0 million and many others.
Contact us if you need a completed and verified list of companies using Rahkar Pouya CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Rahkar Pouya CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Goldiran Iran | Retail | 2800 | $200M | Iran | Rahkar Pouya | Rahkar Pouya CRM | CRM | 2022 | n/a | In 2022, Goldiran Iran implemented Rahkar Pouya CRM to strengthen customer and distributor management across its retail operations in Iran. Rahkar Pouya lists Goldiran among its customers and includes a loyalty entry labeled گلدیران باشگاه وفاداری, indicating that CRM and loyalty capabilities were part of the engagement, with an implementation focus on improving customer retention and campaign management. Rahkar Pouya CRM was configured to support core CRM and loyalty functions, including customer and distributor account management, loyalty program enrollment and rules, campaign management, and customer segmentation and profiling. The implementation aligned with standard CRM workflows for orchestration of targeted campaigns, tracking of loyalty points and redemptions, and consolidation of customer interaction records to support sales and service processes. Operational coverage emphasized retail channels and distributor relationships in Iran, impacting sales, marketing, and customer service teams. Governance and rollout centered on centralizing customer profiles and enabling campaign segmentation and loyalty operations, with the stated objective of improving customer retention and campaign management as reflected in the vendor customer listing. | |
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Ministry Of Roads And Urban Development Iran | Government | 46476 | $2.4B | Iran | Rahkar Pouya | Rahkar Pouya CRM | CRM | 2023 | n/a | In 2023, the Ministry Of Roads And Urban Development Iran implemented Rahkar Pouya CRM as part of the پنجره واحد خدمات هوشمند single-window services digital project delivered by Rahkar Pouya. Rahkar Pouya CRM, classified as CRM, was introduced to support BPM-driven citizen service automation across the ministry. The Rahkar Pouya CRM deployment concentrated on customer relationship capabilities, including citizen profile management, enquiry and case management, communications tracking, and configurable workflow queues to align with business process management objectives. Configuration emphasized BPM alignment to enable automated routing and status transparency, consistent with the project focus on BPM and citizen-facing service automation. Operational coverage targeted ministry-wide citizen service channels and departmental touchpoints, centralizing enquiries and records under Rahkar Pouya CRM to create a unified single-window interface. The CRM implementation was integrated with the project's BPM layer to orchestrate service steps and to expose citizen-facing status updates, supporting cross-departmental coordination and case handoffs. The project went live in 2024 and delivered a centralized single-window governance model that restructured approval and service workflows while enhancing process automation and transparency as reported. Governance changes included standardized intake workflows and role based access for departmental case ownership, enabling the Ministry to operate citizen service processes through the Rahkar Pouya CRM platform. | |
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Mobile Communications of Iran | Communications | 1760 | $370M | Iran | Rahkar Pouya | Rahkar Pouya CRM | CRM | 2022 | n/a | In 2022, Mobile Communications of Iran implemented Rahkar Pouya CRM. The Rahkar Pouya CRM engagement concentrated on centralizing customer data and enabling loyalty and interaction workflows for Hamrah Aval across its Iran operations, positioning the system as the organization s primary CRM for customer engagement and support orchestration. The implementation configured core CRM capabilities aligned with telecom customer management, including consolidated customer master records, interaction history and contact center case management, loyalty program management, and sales pipeline automation with reporting and dashboarding. Configuration emphasized workflow automation for customer interactions and ticket resolution, and rule-based segmentation to support targeted loyalty activities. Operational coverage focused on sales, customer support, and customer experience teams across Mobile Communications of Iran, with deployment intended to provide a single source of truth for customer profiles and interaction history. Rahkar Pouya CRM as a CRM solution was applied to unify customer-facing operations and standardize interaction handling across these departments. Governance and rollout planning included centralized data governance, role based access control, and a phased rollout across customer-facing teams to manage adoption and operational handoffs. The engagement aimed to improve customer engagement and to streamline sales and support processes, reflecting the vendor s CRM portfolio objectives for telecom clients. |
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