Windhoek, 9000,
Namibia
Mobile Telecommunications Technographics
Mobile Telecommunications Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mobile Telecommunications and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Mobile Telecommunications employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mobile Telecommunications has purchased the following applications: Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2021, Adapt IT Telecoms Analytics for Analytics and BI in 2019, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mobile Telecommunications is running and its propensity to invest more and deepen its relationship with Freshworks , Adapt IT Telecoms , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mobile Telecommunications revenues, which have grown to $182.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mobile Telecommunications intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mobile Telecommunications Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adapt IT Telecoms | Legacy | Adapt IT Telecoms Analytics | Analytics and BI | Analytics and BI | NEC | 2019 | 2019 |
In 2019, Mobile Telecommunications implemented Adapt IT Telecoms Analytics, deploying Adapt IT Telecoms CDRlive Enterprise Data Warehouse and Big Data Analytics to support MTC Namibia revenue assurance and network analytics. The deployment targeted finance and network reporting workflows and established a centralized EDW for billing reporting, fraud management and revenue assurance use cases, Apps Category .
The implementation used Adapt IT Telecoms CDRlive EDW as the core data platform, ingesting call detail records and billing feeds into a big data analytics layer. Functional modules documented in Adapt IT materials include CDR processing and normalization, analytics-driven revenue assurance, fraud detection workflows, and billing-report generation, with configuration focused on automated alerting and investigation case support.
Adapt IT led an Operational Charging System vendor swap involving partners BPI and NEC, executed with zero downtime, and NEC is listed as an implementation partner. Integrations explicitly included the OCS swap and upstream billing and reporting feeds, enabling the EDW to serve both finance teams and network operations for consolidated analytics and alert distribution.
Governance covered rollout to revenue assurance, billing, and fraud teams in Namibia with process changes to use proactive alerts from the EDW for investigation triage. Reported outcomes included improved reporting reliability, enabled proactive revenue-assurance alerts and reduced investigation response times per Adapt IT case material.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2012 | 2012 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Mobile Telecommunications
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Mobile Telecommunications Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||