AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Monin Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics NAV ERP Financial ERP Financial Management n/a 2017 2018
In 2017, Monin implemented Microsoft Dynamics NAV to establish a centralized ERP Financial platform for its 650-employee consumer packaged goods operations. The Microsoft Dynamics NAV implementation is positioned to manage core financial and accounting functions while serving cross-functional business processes tied to order processing and inventory control. Configuration focused on standard ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, cash management, and inventory valuation workflows. Implementation work included application-level customization and full stack web development using HTML, CSS, JavaScript, C#, ASP.NET, and VB.NET to extend user interfaces and automate transaction flows. The technical architecture combined Microsoft SQL Server database administration with Azure hosted components, and exposed integration surfaces via RESTful APIs. Explicit integration and operational responsibilities included EDI administration to support trading partner transactions, database and server administration for MS SQL and Azure, and API driven connectivity between Microsoft Dynamics NAV and external systems. Operational governance centered on in-house ERP support and development, with dedicated responsibilities for EDI, database administration, and application enhancements. Ongoing support and development for Microsoft Dynamics Navision were part of the operating model, aligning IT, finance, and supply chain teams to maintain the ERP Financial environment.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, Monin deployed Zendesk Chat on its public website. The deployment uses Zendesk Chat as the customer-facing chat widget, aligned with the Chatbots and Conversational AI category, to capture inbound web inquiries and support customer service and commercial inquiry workflows. Implementation involved embedding Zendesk Chat on Monin.com and configuring category-aligned chat capabilities including live agent chat, canned responses, chat triggers, and transcript capture. Operational scope centers on web-based chat sessions routed into Monin support queues and agent dashboards, with customer service teams providing operational ownership. Governance emphasized queue configuration and scripted response workflows to standardize agent handling and escalation, while Zendesk Chat provides the persistent chat records and agent interface used for ongoing customer engagement.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
In 2016, Monin implemented Microsoft 365 as its Collaboration platform. The deployment leverages Microsoft 365 cloud services and is surfaced on the company website source, indicating organization-wide adoption for productivity, messaging, and team collaboration. Microsoft 365 provides core capabilities including Exchange Online email, SharePoint intranet and document management, Microsoft Teams for chat and meetings, and OneDrive for user file sync, which together centralize content, communication, and collaboration workflows. Monin Microsoft 365 Collaboration supports internal communications and document management business functions across the enterprise. Operationally the implementation aligns tenant-level administration with role based access, user provisioning and centralized identity management via Azure Active Directory for single sign on and directory synchronization. Governance focuses on mailbox and sharing policies, SharePoint site lifecycle and document permissions, and Teams channel provisioning to control collaboration sprawl. The configuration supports standard Collaboration workflows for marketing, sales, and corporate operations by unifying messaging, file collaboration, and meeting infrastructure within Microsoft 365.
Collaboration Collaboration 2020 2020
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Enterprise Content Management Content Management 2017 2017
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2019 2019
Personalization and Product Recommendations eCommerce 2017 2017
Personalization and Product Recommendations eCommerce 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Engagement CRM 2017 2017
Customer Support CRM 2018 2018
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2016 2016
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2017 2017
Apps Development PaaS 2017 2017
Transactional Email PaaS 2020 2020
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2017 2017
Database Management IaaS 2017 2017
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2019 2019
Professional Services
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Professional Services Professional Services 2019 2019
IT Decision Makers and Key Stakeholders at Monin
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Monin Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Monin Technographics

Monin is a Consumer Packaged Goods organization based in United States, with around 650 employees and annual revenues of $310.0 million.

Monin operates a diverse technology stack with applications such as Microsoft Dynamics NAV, Zendesk Chat and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.

Monin has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Zendesk.

Monin recently adopted applications including Klevu Discovery Suite in 2021, Oracle Moat in 2021 and Google Workspace (Formerly Google G-Suite) in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Monin’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Monin’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Monin technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.