Morgantown Utility Board
278 Greenbag Rd.,
Morgantown, 26501, WV,
United States
Morgantown, 26501, WV,
United States
1 304-292-8443
Utilities
Morgantown Utility Board Technographics
Morgantown Utility Board Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Morgantown Utility Board and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Morgantown Utility Board employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Morgantown Utility Board has purchased the following applications: Paymentus Payveris for Payment Processing in 2021, Applicant Harbor for Applicant Tracking System in 2016, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Morgantown Utility Board is running and its propensity to invest more and deepen its relationship with Paymentus , Lighthouse Compliance , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Morgantown Utility Board revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Morgantown Utility Board intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Morgantown Utility Board Tech Stack and Enterprise Applications
Morgantown Utility Board ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paymentus | Legacy | Paymentus Payveris | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Morgantown Utility Board implemented Paymentus Payveris as its Payment Processing solution, embedding Paymentus Payveris on the public municipal website to accept customer bill payments online. The deployment centers on a web‑hosted payment portal model, positioning Paymentus Payveris to handle online bill presentment and customer-initiated transactions through the utility website.
The implementation leverages Payment Processing capabilities common to the category, including electronic check and card acceptance, hosted checkout and tokenization for repeat payments, automated payment receipts and confirmation messaging, and tools for managing recurring payments and customer payment preferences. Configuration work focused on aligning the portal presentation and payment workflows to municipal billing cycles and customer account identifiers, while maintaining vendor-managed PCI compliance and secure transaction processing.
Operational coverage ties the Paymentus Payveris payment flows into Morgantown Utility Board billing, customer service, and finance operations, with the portal serving as the primary digital payment channel on the website. Governance emphasis was placed on payment reconciliation and operational processes for collections and customer inquiries, assigning day-to-day ownership to finance and customer service teams and integrating online payment records into existing billing and accounting workflows.
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Morgantown Utility Board HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lighthouse Compliance | Legacy | Applicant Harbor | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016 Morgantown Utility Board implemented Applicant Harbor, an Applicant Tracking System, to centralize applicant tracking and form and document management for HR. The implementation positioned Applicant Harbor as the primary system for candidate intake, applicant tracking and Affirmative Action Plan workflows, consolidating candidate records and intake processes into a single application.
Lighthouse Compliance Solutions provided vendor support and ongoing customer service during rollout and operations, with the utility citing rapid responsiveness and subject matter expertise. Functional capabilities implemented included applicant tracking, form management and automated Affirmative Action Plan completion, which HR reported completed quickly with minimal effort. The organization reported that the solution significantly lightened administrative workload and reduced hiring-related costs to roughly one third of prior expenditure.
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Morgantown Utility Board Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Morgantown Utility Board deployed Microsoft 365 for Collaboration. The 120-employee municipal utility in the United States exposes Microsoft 365 on its public website, indicating active tenant use for corporate collaboration and web-hosted content.
The Microsoft 365 implementation leverages core Collaboration capabilities including Exchange Online for enterprise email, SharePoint Online for document libraries and intranet content, Teams for real-time communications, OneDrive for endpoint file sync, and Office client applications for productivity. Configuration aligns with standard collaboration workflows, enabling shared document libraries, internal messaging, and centralized file access across roles.
The visible Microsoft 365 footprint on the website suggests web-facing integration patterns such as SharePoint-hosted pages and authenticated access to resources, supporting employee access to documentation and communications from web channels. These integrations support both office and field-oriented access models typical for utilities.
Governance appears to follow tenant-level administration practices common to Collaboration deployments at this scale, with role-based access controls, group-based permissions for SharePoint content, and policy controls for email and document retention. Microsoft 365 acts as the consolidated Collaboration platform for Morgantown Utility Board, unifying communication, document sharing, and productivity across administrative, customer-facing, and operational functions.
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Morgantown Utility Board CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2023 | 2023 |
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Morgantown Utility Board IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Morgantown Utility Board CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Morgantown Utility Board
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Morgantown Utility Board Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Morgantown Utility Board IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Morgantown Utility Board digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Morgantown Utility Board Technographics
Morgantown Utility Board is a Utilities organization based in United States,
with around 120 employees and annual revenues of $7.0 million.
Morgantown Utility Board operates a diverse technology stack with applications such as
Paymentus Payveris, Applicant Harbor and Microsoft 365,
covering areas like Payment Processing, Applicant Tracking System and Collaboration.
Morgantown Utility Board has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Paymentus, Lighthouse Compliance and Microsoft.
Morgantown Utility Board recently adopted applications including
FreshDesk Customer Support in 2023, Paymentus Payveris in 2021 and Microsoft 365 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Morgantown Utility Board’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Morgantown Utility Board’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Morgantown Utility Board technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.