Morongo Casino Resort & Spa
49500 Seminole Dr,
Cabazon, 92230, CA,
United States
Cabazon, 92230, CA,
United States
1 951-849-3080
Leisure and Hospitality
Morongo Casino Resort & Spa Technographics
Morongo Casino Resort & Spa Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Morongo Casino Resort & Spa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Morongo Casino Resort & Spa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Morongo Casino Resort & Spa has purchased the following applications: Agilysys IG Quick Pay for Payment Processing in 2022, UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2017, Agilysys LMS for Hotel Property Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Morongo Casino Resort & Spa is running and its propensity to invest more and deepen its relationship with Agilysys , UKG , TripAdvisor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Morongo Casino Resort & Spa revenues, which have grown to $470.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Morongo Casino Resort & Spa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Morongo Casino Resort & Spa Tech Stack and Enterprise Applications
Morongo Casino Resort & Spa ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Agilysys | Legacy | Agilysys IG Quick Pay | Payment Processing | ERP | n/a | 2022 | 2022 |
In 2022, Morongo Casino Resort & Spa implemented Agilysys IG Quick Pay, a Self-Service Kiosk solution to power guest self-service dining reservations and payment for its new all-you-can-eat concept The Marketplace by Fabio Viviani. The deployment places kiosks directly in front of the restaurant so guests can schedule and pay by day, time, and guest count and redeem earned points, complimentary gifts and other offers at the time of reservation. Agilysys IG Quick Pay was configured to manage reservation scheduling, upfront payment processing, loyalty redemption, host check-in notifications via text, and seating orchestration, delivering a self-service POS seating workflow for the Marketplace concept. The solution processes payment at reservation to eliminate checkout wait times and surfaces check-in alerts when a reserved table is available. The kiosk is integrated with Morongo’s broader Agilysys estate, tying into point-of-sale, property management, and end-to-end food and beverage systems to enable guest spend analysis across room, casino, and property systems. Morongo also uses Agilysys for mobile check-in and check-out, digital keys, mobile self-service food and beverage ordering, contactless payment, and cashless transaction tracking, allowing transactional and loyalty data to flow into centralized operational reporting. Operational coverage is centered on The Marketplace at the Morongo property, where the deployment freed hosts from line management and allowed staff to be redeployed to other guest service areas. Morongo reported an immediate increase in all-you-can-eat food and beverage revenue and reduced guest wait times as direct outcomes of the Agilysys IG Quick Pay Self-Service Kiosk implementation, with the solution supporting the food and beverage business function and guest experience at the resort.
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Morongo Casino Resort & Spa HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2017 | 2017 |
In 2017, Morongo Casino Resort & Spa deployed UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management. The implementation was centered on supporting guest-facing operations and back-office labor administration across the casino resort.
UKG Workforce Central (ex Kronos Workforce Central) was configured for time and attendance, shift scheduling, and frontline workforce workflows consistent with Workforce Management deployments, with role-based user profiles for guest services, promotions staff, and administrative teams. Front-desk employees used the system as part of standard operating procedures to sign up guests for rewards cards and to input identification information such as I.D., passport, or consulate card details into the Kronos system in support of check-in and promotional enrollment.
Operational coverage included guest services, promotions administration, phone and office duties, and HR-led scheduling and payroll preparation, aligning workforce processes with on-site service routines. Governance emphasized user access controls and procedural integration of shift tasks into the workforce application to ensure consistent data entry and timekeeping for staff across the property.
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Morongo Casino Resort & Spa ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Agilysys | Legacy | Agilysys LMS | Hotel Property Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022 Morongo Casino Resort & Spa implemented Agilysys LMS as part of its Hotel Property Management environment to extend self-service dining and loyalty capabilities into the resort food and beverage footprint. The deployment centered on enabling 24/7 guest self-service booking and payment for a new all-you-can-eat concept while tying reservations and payments directly into property-level operations.
Agilysys LMS was configured to orchestrate self-service kiosk transactions, point-of-sale interactions, loyalty point redemption, and reservation scheduling at The Marketplace by Fabio Viviani. The implementation leveraged the vendor's kiosk and POS workflows to capture day, time, and guest-count reservations, process payment at time of booking, and apply earned offers or complimentary redemptions against the dining charge.
Operational integration connected Agilysys LMS data to Morongo’s end-to-end food-and-beverage systems and to hotel, casino, and property systems to enable guest spend analysis and unified transaction records. The scope of coverage included on-property dining across nine restaurant concepts, the casino floor, hotel check-in and mobile services, and ancillary venues such as poolside outlets and the travel center, enabling notifications such as text alerts to guests when reserved seating became available.
Governance and workforce workflow changes focused on shifting queue and checkout responsibilities from hosts and cashiers to automated kiosk and POS flows, freeing staff for service tasks. The resort retained Agilysys as its core vendor for property management and POS systems and integrated Agilysys LMS into that existing architecture, which supported immediate improvements in guest throughput, elimination of checkout wait times, and an explicit, reported increase in all-you-can-eat food and beverage revenue while enabling staff redeployment to other guest-facing areas.
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Point Of Sale | ERP Services and Operations |
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2022 | 2022 |
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Reservation and Booking Management | ERP Services and Operations |
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2022 | 2022 |
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Reservation and Booking Management | ERP Services and Operations |
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2022 | 2022 |
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Reservation and Booking Management | ERP Services and Operations |
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2019 | 2019 |
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Morongo Casino Resort & Spa Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Event Management | Collaboration |
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2020 | 2020 |
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Morongo Casino Resort & Spa eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Online Food Ordering System | eCommerce |
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2022 | 2022 |
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Morongo Casino Resort & Spa CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2021 | 2021 |
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Morongo Casino Resort & Spa IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Morongo Casino Resort & Spa
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Human Resources | Director | HR | |
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CFO | CXO | Finance | |
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Director of IT | Director | IT | |
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Chief Operating Officer | CXO | Finance | |
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Director of HR | Director | HR | |
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Payroll Manager | Manager | Finance | |
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CEO | CXO | Operations | |
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Director of Hotel Operations | Director | Operations | |
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IT Operations Manager | Manager | IT | |
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Information Technology Manager | Manager | IT | |
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Hotel Manager | Manager | Operations | |
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Apps Being Evaluated by Morongo Casino Resort & Spa Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Morongo Casino Resort & Spa IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Morongo Casino Resort & Spa digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Morongo Casino Resort & Spa Technographics
Morongo Casino Resort & Spa is a Leisure and Hospitality organization based in United States,
with around 3000 employees and annual revenues of $470.0 million.
Morongo Casino Resort & Spa operates a diverse technology stack with applications such as
Agilysys IG Quick Pay, UKG Workforce Central (ex Kronos Workforce Central) and Agilysys LMS,
covering areas like Payment Processing, Workforce Management and Hotel Property Management.
Morongo Casino Resort & Spa has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Agilysys and UKG.
Morongo Casino Resort & Spa recently adopted applications including
Agilysys IG Quick Pay in 2022, Agilysys LMS in 2022 and Agilysys InfoGenesis POS in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Morongo Casino Resort & Spa’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Morongo Casino Resort & Spa’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Morongo Casino Resort & Spa technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.