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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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Morongo Casino Resort & Spa Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Agilysys Legacy Agilysys IG Quick Pay Payment Processing ERP Financial Management n/a 2022 2022
In 2022, Morongo Casino Resort & Spa implemented Agilysys IG Quick Pay, a Self-Service Kiosk solution to power guest self-service dining reservations and payment for its new all-you-can-eat concept The Marketplace by Fabio Viviani. The deployment places kiosks directly in front of the restaurant so guests can schedule and pay by day, time, and guest count and redeem earned points, complimentary gifts and other offers at the time of reservation. Agilysys IG Quick Pay was configured to manage reservation scheduling, upfront payment processing, loyalty redemption, host check-in notifications via text, and seating orchestration, delivering a self-service POS seating workflow for the Marketplace concept. The solution processes payment at reservation to eliminate checkout wait times and surfaces check-in alerts when a reserved table is available. The kiosk is integrated with Morongo’s broader Agilysys estate, tying into point-of-sale, property management, and end-to-end food and beverage systems to enable guest spend analysis across room, casino, and property systems. Morongo also uses Agilysys for mobile check-in and check-out, digital keys, mobile self-service food and beverage ordering, contactless payment, and cashless transaction tracking, allowing transactional and loyalty data to flow into centralized operational reporting. Operational coverage is centered on The Marketplace at the Morongo property, where the deployment freed hosts from line management and allowed staff to be redeployed to other guest service areas. Morongo reported an immediate increase in all-you-can-eat food and beverage revenue and reduced guest wait times as direct outcomes of the Agilysys IG Quick Pay Self-Service Kiosk implementation, with the solution supporting the food and beverage business function and guest experience at the resort.
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
UKG Legacy UKG Workforce Central (ex Kronos Workforce Central) Workforce Management HCM n/a 2017 2017
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Agilysys Legacy Agilysys LMS Hotel Property Management ERP Services and Operations n/a 2022 2022
In 2022 Morongo Casino Resort & Spa implemented Agilysys LMS as part of its Hotel Property Management environment to extend self-service dining and loyalty capabilities into the resort food and beverage footprint. The deployment centered on enabling 24/7 guest self-service booking and payment for a new all-you-can-eat concept while tying reservations and payments directly into property-level operations. Agilysys LMS was configured to orchestrate self-service kiosk transactions, point-of-sale interactions, loyalty point redemption, and reservation scheduling at The Marketplace by Fabio Viviani. The implementation leveraged the vendor's kiosk and POS workflows to capture day, time, and guest-count reservations, process payment at time of booking, and apply earned offers or complimentary redemptions against the dining charge. Operational integration connected Agilysys LMS data to Morongo’s end-to-end food-and-beverage systems and to hotel, casino, and property systems to enable guest spend analysis and unified transaction records. The scope of coverage included on-property dining across nine restaurant concepts, the casino floor, hotel check-in and mobile services, and ancillary venues such as poolside outlets and the travel center, enabling notifications such as text alerts to guests when reserved seating became available. Governance and workforce workflow changes focused on shifting queue and checkout responsibilities from hosts and cashiers to automated kiosk and POS flows, freeing staff for service tasks. The resort retained Agilysys as its core vendor for property management and POS systems and integrated Agilysys LMS into that existing architecture, which supported immediate improvements in guest throughput, elimination of checkout wait times, and an explicit, reported increase in all-you-can-eat food and beverage revenue while enabling staff redeployment to other guest-facing areas.
Point Of Sale ERP Services and Operations 2022 2022
Reservation and Booking Management ERP Services and Operations 2022 2022
Reservation and Booking Management ERP Services and Operations 2022 2022
Reservation and Booking Management ERP Services and Operations 2019 2019
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Event Management Collaboration 2020 2020
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Online Food Ordering System eCommerce 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Data Management Platform CRM 2021 2021
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2019 2019
Digital Advertising Platform CRM 2017 2017
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2018 2018
Tag Management CRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Content Delivery Network IaaS 2019 2019
IT Decision Makers and Key Stakeholders at Morongo Casino Resort & Spa
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Morongo Casino Resort & Spa Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Morongo Casino Resort & Spa Technographics

Morongo Casino Resort & Spa is a Leisure and Hospitality organization based in United States, with around 3000 employees and annual revenues of $470.0 million.

Morongo Casino Resort & Spa operates a diverse technology stack with applications such as Agilysys IG Quick Pay, UKG Workforce Central (ex Kronos Workforce Central) and Agilysys LMS, covering areas like Payment Processing, Workforce Management and Hotel Property Management.

Morongo Casino Resort & Spa has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Agilysys and UKG.

Morongo Casino Resort & Spa recently adopted applications including Agilysys IG Quick Pay in 2022, Agilysys LMS in 2022 and Agilysys InfoGenesis POS in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Morongo Casino Resort & Spa’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Morongo Casino Resort & Spa’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Morongo Casino Resort & Spa technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.