Mortgage Investors Group
8320 East Walker Springs Lane,
Knoxville, 37923, TN,
United States
Knoxville, 37923, TN,
United States
1 800-489-8910
Banking and Financial Services
Mortgage Investors Group Technographics
Mortgage Investors Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mortgage Investors Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 460 Mortgage Investors Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mortgage Investors Group has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2018, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mortgage Investors Group is running and its propensity to invest more and deepen its relationship with Zendesk , Microsoft , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mortgage Investors Group revenues, which have grown to $65.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mortgage Investors Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mortgage Investors Group Tech Stack and Enterprise Applications
Mortgage Investors Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Mortgage Investors Group implemented Zendesk Chat on their website. Zendesk Chat in the Chatbots and Conversational AI category was deployed as an embedded web chat widget to provide real-time customer engagement and front-line borrower support.
The deployment used Zendesk Chat's cloud-hosted agent console and web widget architecture, routing inbound web conversations to segmented agent groups configured for customer service and loan support, and capturing chat transcripts for follow up. Configuration included automated greetings, canned responses, and session handoff to asynchronous messaging workflows, consistent with Chatbots and Conversational AI capabilities. Operational ownership rested with customer support and online servicing teams, with the implementation scoped to the public website and integrated into the site front-end for session orchestration.
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Mortgage Investors Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Mortgage Investors Group implemented Microsoft 365 as its primary Collaboration application across the organization and references Microsoft 365 usage on its public website. This deployment established Microsoft 365 as the central platform for corporate productivity, communication, and document access within the company.
The Microsoft 365 implementation centers on Collaboration capabilities including cloud email, real-time chat and meetings, SharePoint document libraries, OneDrive file sync, and the Office productivity suite. Microsoft 365 is used to enable familiar productivity workflows, document co-authoring, and centralized content repositories that support cross-team collaboration and version control.
Operational coverage emphasizes business functions common to banking and financial services, notably corporate communications, document management, and office productivity workstreams that support loan processing and back-office activities. The presence of Microsoft 365 artifacts on the company website indicates a public-facing integration point or dependency for content delivery and collaboration signposting.
Governance for the Microsoft 365 Collaboration rollout aligns with centralized account administration, role-based access controls, and retention and compliance configurations typical for regulated financial services environments. Rollout and configuration focused on enabling secure document sharing, email continuity, and collaboration tooling for corporate teams without external system vendor references provided.
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Mortgage Investors Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Mortgage Investors Group, a 460 employee firm in Banking and Financial Services, implemented DocuSign eSignature as a Digital Signing solution. DocuSign eSignature is embedded on the company website to capture customer-facing electronic signatures and to streamline web-based signature workflows.
The deployment leverages core Digital Signing capabilities typical of the category, including envelope routing, recipient authentication, signature capture, templating, and audit trail and document retention provided by DocuSign eSignature. Operational coverage is focused on web-integrated signing flows that tie document delivery and signing to the public website session, and the implementation aligns with standard eSignature governance practices such as comprehensive audit logs and signature validation.
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Intelligent Document Processing | Content Management |
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2017 | 2017 |
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Mortgage Investors Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Analytics | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Mortgage Investors Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Mortgage Investors Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Mortgage Investors Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Mortgage Investors Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Mortgage Investors Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mortgage Investors Group IT executives and key decision makers. This section highlights Mortgage Investors Group's latest recorded technology evaluations, including Adams Keegan Efficenter Payroll for Payroll on 2025-03-25. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mortgage Investors Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-03-25 | Mortgage Investors Group | Evaluated | Adams Keegan | Adams Keegan Efficenter Payroll | Payroll | HCM |
FAQ - APPS RUN THE WORLD Mortgage Investors Group Technographics
Mortgage Investors Group is a Banking and Financial Services organization based in United States,
with around 460 employees and annual revenues of $65.0 million.
Mortgage Investors Group operates a diverse technology stack with applications such as
Zendesk Chat, Microsoft 365 and DocuSign eSignature,
covering areas like Chatbots and Conversational AI, Collaboration and Digital Signing.
Mortgage Investors Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zendesk, Microsoft and DocuSign.
Mortgage Investors Group recently adopted applications including
DocuSign eSignature in 2021, Zendesk Service in 2020 and Microsoft Oribi Analytics in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mortgage Investors Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mortgage Investors Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mortgage Investors Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.