Salisbury, 1952, MA,
United States
Motivation Design Technographics
Motivation Design Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Motivation Design and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Motivation Design employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Motivation Design has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2008, ResNexus Booking for Reservation and Booking Management in 2024, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Motivation Design is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , ResNexus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Motivation Design revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Motivation Design intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Motivation Design Tech Stack and Enterprise Applications
Motivation Design ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2008 | 2008 |
In 2008, Motivation Design implemented Oracle NetSuite ERP to centralize its finance and order management capabilities, establishing a single system for accounting and commercial operations as part of an ERP Financial initiative. The deployment addressed core financial workflows for the 30 employee consumer packaged goods organization, aligning the company application relationship as Motivation Design Oracle NetSuite ERP ERP Financial for accounting and operational control.
Configuration centered on standard ERP Financial modules such as general ledger, accounts payable, accounts receivable, order management, inventory costing and financial reporting, with tailored chart of accounts and role based access controls to reflect small company operational needs. Oracle NetSuite ERP was configured to support recurring invoicing, consolidated financial close processes and customer order orchestration, providing a unified transaction and master data model for finance and commercial teams.
The implementation used the cloud native Oracle NetSuite ERP architecture to remove on premise infrastructure ownership and to enable centrally managed updates and subscription licensing typical of SaaS ERP deployments. Governance reforms included standardized month end workflows, segregation of duties controls within the application, and centralized financial recordkeeping across Motivation Design operations in the United States, improving auditability and process consistency.
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Payment Processing | ERP |
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2019 | 2019 |
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Motivation Design ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ResNexus | Legacy | ResNexus Booking | Reservation and Booking Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, Motivation Design implemented ResNexus Booking on its public website, kurgo.com. Motivation Design deployed ResNexus Booking as its Reservation and Booking Management solution to provide customer-facing online reservation flows and centralized booking visibility.
The ResNexus Booking implementation emphasizes a calendar-driven booking widget embedded in site pages, configured to capture customer contact information, reservation details, and confirmation communication. Functional components in use include the online booking form, availability and scheduling controls, administrative booking management, and automated confirmation messaging to support front-line booking operations.
Deployment is SaaS-oriented and embedded in the website front end, with operational ownership concentrated in marketing and operations for US customer interactions. Governance focuses on booking workflow configuration, administrative access to reservation management, and template-based customer communications to standardize how reservations are created and managed.
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Motivation Design AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Motivation Design deployed Salesforce Chat (formerly Salesforce Live Agent) on its consumer-facing site as a real-time engagement channel, implemented under the Chatbots and Conversational AI category. The implementation embeds the Salesforce Chat widget on kurgo.com to capture site-based inquiries and initiate live agent sessions for product and support questions.
Salesforce Chat was configured with pre-chat capture, agent presence routing, and canned messaging to standardize responses and accelerate handling. The deployment uses real-time queueing, session transcripts, and proactive invitation capabilities typical of Chatbots and Conversational AI implementations to support live interaction workflows.
Operational scope centers on customer service and e-commerce support for the company, sized for a 30-person organization and designed to operate with a compact agent pool. Governance focuses on chat ownership, transcript retention for follow-up, and scripted escalation paths to maintain consistent handling across the support function.
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Motivation Design Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Motivation Design eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2014 | 2014 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Motivation Design CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2008 | 2008 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Listing Management | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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Motivation Design IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Motivation Design CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Motivation Design
Apps Being Evaluated by Motivation Design Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||