Motocaddy
Unit 16 Stansted Distribution Centre Start Hill,
Great Hallingbury, CM22 7DG,
United Kingdom
Great Hallingbury, CM22 7DG,
United Kingdom
44 1-279712370
Consumer Packaged Goods
Motocaddy Technographics
Motocaddy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Motocaddy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Motocaddy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Motocaddy has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2006, LiveChat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Motocaddy is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Motocaddy revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Motocaddy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Motocaddy Tech Stack and Enterprise Applications
Motocaddy ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2006 | 2006 |
In 2006, Motocaddy implemented Oracle NetSuite ERP, adopting the ERP Financial application to consolidate core finance operations. The Oracle NetSuite ERP deployment provisioned core ERP Financial capabilities including general ledger, accounts payable, accounts receivable, billing, and financial reporting, and was configured to support small business accounting workflows.
The deployment was provisioned as a cloud hosted SaaS instance and configured for a single entity United Kingdom operational footprint covering finance and back office functions. Governance controls were established through a standardized chart of accounts, role based access controls, and defined period close workflows, with configuration and rollout scaled to Motocaddy's 50 employee operating model.
|
|
|
|
|
Payment Processing | ERP |
|
2015 | 2015 |
|
|
|
|
|
Payment Processing | ERP |
|
2021 | 2021 |
|
Motocaddy AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Motocaddy implemented LiveChat on its website. The LiveChat deployment serves as the customer-facing channel under the Chatbots and Conversational AI category, delivering real-time messaging for customer inquiries and online sales support.
The LiveChat application is embedded as a site widget and configured with standard Chatbots and Conversational AI capabilities, including real-time chat, canned responses, chat transcripts, session routing, and an agent-facing console for handling concurrent sessions. LiveChat is instrumented to capture chat history and agent notes to maintain continuity across interactions and support asynchronous follow up.
Operational scope is concentrated on motocaddy.com and targets customer service and e-commerce functions within Motocaddy in the United Kingdom. Governance measures were established alongside the rollout, including defined agent handling procedures, standardized response templates, and chat session logging to support consistent customer engagement and service quality.
|
Motocaddy Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 Motocaddy deployed Microsoft 365 to establish Collaboration capabilities at the UK consumer packaged goods company. The 50 employee organization implemented Microsoft 365 to standardize productivity and communications across marketing, operations and customer support.
The Microsoft 365 deployment emphasized core Collaboration modules, including Exchange Online for enterprise email, Microsoft Teams for real time chat and meetings, SharePoint Online and OneDrive for document management, and Office desktop and web apps for content creation. Configuration work focused on tenant provisioning, mailbox and Teams topology, SharePoint site architecture and file synchronization policies to support cross functional team collaboration.
Motocaddy uses Microsoft 365 on their website. Administration and governance were handled through the Microsoft 365 admin center with role based access controls, tenant level security settings and standard workflows for calendar coordination, meeting scheduling and document versioning to align collaboration practices across the business.
|
Motocaddy eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2012 | 2012 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2018 | 2018 |
|
Motocaddy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
Motocaddy PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2012 | 2012 |
|
Motocaddy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
Motocaddy CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2017 | 2017 |
|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at Motocaddy
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Managing Director | Director | Finance | |
|
|
|
Sales Director | Director | Sales | |
|
|
|
Head of Logistics | Director | Supply Chain | |
|
Apps Being Evaluated by Motocaddy Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Motocaddy IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Motocaddy digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Motocaddy Technographics
Motocaddy is a Consumer Packaged Goods organization based in United Kingdom,
with around 50 employees and annual revenues of $5.0 million.
Motocaddy operates a diverse technology stack with applications such as
Oracle NetSuite ERP, LiveChat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Motocaddy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, LiveChat, Inc. and Microsoft.
Motocaddy recently adopted applications including
Amazon Pay in 2021, Microsoft 365 in 2021 and dotdigital Engagement Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Motocaddy’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Motocaddy’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Motocaddy technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.