Mount Carmel Health System
6001 East Broad Street,
Columbus, 43213, OH,
United States
Columbus, 43213, OH,
United States
1 614-234-7400
Healthcare
Mount Carmel Health System Technographics
Mount Carmel Health System Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mount Carmel Health System and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 Mount Carmel Health System employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mount Carmel Health System has purchased the following applications: Achieveit for Performance and Goal Management in 2019, HealthRules Payer for Core Admin Processing System in 2022, CrownPeak DXP for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mount Carmel Health System is running and its propensity to invest more and deepen its relationship with Achieveit , UKG , HealthEdge Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mount Carmel Health System revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mount Carmel Health System intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mount Carmel Health System Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Achieveit | Legacy | Achieveit | Performance and Goal Management | HCM | n/a | 2019 | 2019 |
Mount Carmel Health System implemented AchieveIt in 2019 to centralize tracking, reporting, and communication as part of a healthcare/PMO initiative. The implementation focused on aligning annual operating plans and tying group level work back to system strategic goals across the Central Ohio system, with system leaders designated as primary users for plan oversight and accountability.
AchieveIt was configured to provide a single source of truth for reporting and leader accountability, combining structured plan tracking, centralized status reporting, and executive dashboards to surface progress against strategic objectives. Functional capabilities emphasized by the deployment included plan and task tracking, consolidated progress reporting, and communication workflows to coordinate cross-functional teams and escalate overdue items to responsible leaders.
Operational coverage concentrated on system leadership and group level operational teams in Central Ohio, with governance practices that assigned accountability to leaders for plan updates and status transparency. According to the vendor case study, the AchieveIt implementation improved visibility into how tactical work supports the health system's strategic objectives, reinforcing leader accountability and providing an authoritative reporting layer for the PMO.
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HealthEdge Software | Legacy | HealthRules Payer | Core Admin Processing System | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Mount Carmel Health System deployed HealthRules Payer from HealthEdge Software as its Core Admin Processing System to centralize claims adjudication and provider data management for its payer operations. The implementation engaged a Claims System Conversion Consultant to support the Director of Claims Operations and the Manager of System Configuration, focusing on claims adjudication rules, provider data management, and related downstream processes that touch clinical and operational teams.
The implementation emphasized system configuration and governance, with explicit responsibilities for definition, documentation, implementation and continuous improvement of claims adjudication system management policies and standards. Functional capabilities implemented included claims adjudication engine configuration, provider data management workflows, claims audit support and compliance-oriented processing controls, along with management of system configuration purchases and invoice processing for assigned activities.
Integrations were oriented toward downstream processing chains and operational stakeholders rather than named third party systems, with the project requiring tight coordination with the Compliance Department, operational and clinical staff, and steering committee reporting. Deployment followed a centralized, modular Core Admin Processing System architecture with configuration-driven adjudication rules and role-based operational controls to enable escalation pathways for the Director and Manager during the HealthRules Payer rollout.
Governance and rollout activities included participation in compliance audits, remediation of identified issues, development of system management policies and standards, and regular project reporting to the steering committee. The consultant provided subject matter expertise across configuration and adjudication, enabling internal leadership to focus resources on the HealthRules Payer implementation while ensuring adherence to regulatory and operational requirements.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CrownPeak | Legacy | CrownPeak DXP | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Mount Carmel Health System implemented CrownPeak DXP for Web Content Management. The organization uses CrownPeak Web Content Management on its public website, mountcarmelhealth.com, centralizing web content and digital experience management for institutional and patient facing pages.
The implementation configures core Web Content Management capabilities including content authoring and approval workflows, templating and responsive page composition, content staging and publishing, and digital asset management. CrownPeak DXP is provisioned to support role based authoring, editorial review cycles, and content versioning to align marketing and communications processes.
Operational coverage is focused on the corporate website and supports marketing, communications, and patient engagement functions across Mount Carmel Health System. Governance emphasis is on centralized content governance and editorial workflow orchestration to standardize publishing practices and maintain compliance for web content.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Mount Carmel Health System
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Mount Carmel Health System Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Mount Carmel Health System Technographics
Mount Carmel Health System is a Healthcare organization based in United States,
with around 10000 employees and annual revenues of $2.00 billion.
Mount Carmel Health System operates a diverse technology stack with applications such as
Achieveit, HealthRules Payer and CrownPeak DXP,
covering areas like Performance and Goal Management, Core Admin Processing System and Web Content Management.
Mount Carmel Health System has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Achieveit, HealthEdge Software and CrownPeak.
Mount Carmel Health System recently adopted applications including
HealthRules Payer in 2022, CrownPeak DXP in 2021 and Amazon CloudFront in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mount Carmel Health System’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mount Carmel Health System’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mount Carmel Health System technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.