Moxa
601 Valencia AvenueSuite 100,
Brea, 92821, CA,
United States
Brea, 92821, CA,
United States
1 888-669-2872
Manufacturing
Moxa Technographics
Moxa Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Moxa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Moxa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Moxa has purchased the following applications: TeamSupport SnapEngage for Chatbots and Conversational AI in 2016, DocuSign eSignature for Digital Signing in 2023, Adobe Marketo Engage for Account Based Marketing, Sales Engagement in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Moxa is running and its propensity to invest more and deepen its relationship with TeamSupport , DocuSign , Kentico Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Moxa revenues, which have grown to $396.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Moxa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Moxa Tech Stack and Enterprise Applications
Moxa AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Moxa implemented TeamSupport SnapEngage on its public website. TeamSupport SnapEngage is deployed as a web-embedded chat widget under the Chatbots and Conversational AI category, delivering automated conversational routing and live chat capabilities to support online customer engagement. The implementation concentrates on real-time visitor engagement, session transcripts, and scripted conversation flows to capture and manage inbound inquiries.
Operationally the deployment routes inbound chats to centralized support queues and enables bot to agent handoff with configurable canned responses and conversation logic managed through the application console. The configuration supports web-based support workflows across customer service and online inquiry handling, and is administered by Moxa's digital support team for ongoing script updates and conversation tuning. The TeamSupport SnapEngage implementation captures conversational data to support internal response orchestration and operational visibility for online support.
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Moxa Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2023 | 2023 |
In 2023, Moxa implemented DocuSign eSignature as a Digital Signing solution on their website. The deployment establishes DocuSign eSignature as the primary web-facing digital signature mechanism for embedded customer interactions and public-facing form signing.
Configuration focused on embedded signing sessions and reusable envelope templates, enabling predefined workflows, signer authentication controls, and consistent audit trail capture. DocuSign eSignature functional modules used include document routing, envelope management, template-driven automation, and web-based signature capture to support online agreement execution.
Operational coverage is centered on website-hosted signing for external customers and partners, with governance handled through centralized template administration and role-based access to signing workflows. Process governance emphasizes consolidation of signature requests within DocuSign eSignature to standardize document routing, preserve legal audit records, and enforce template controls, while integrations are limited to the website embedding layer as implemented.
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Web Content Management | Content Management |
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2021 | 2021 |
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Moxa CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Marketo Engage | Account Based Marketing, Sales Engagement | CRM | n/a | 2015 | 2015 |
In 2015, Moxa implemented Adobe Marketo Engage on its website to support Account Based Marketing,Sales Engagement initiatives for its manufacturing marketing and sales teams. The deployment placed Adobe Marketo Engage at the center of web lead capture and outbound account centric campaigns, aligning digital touchpoints on Moxa.com with ABM and sales engagement workflows.
The implementation emphasized web-based lead capture and marketing automation modules common to the Account Based Marketing,Sales Engagement category, including landing pages, embedded forms, email nurture sequencing, campaign orchestration, and account segmentation. Adobe Marketo Engage was configured to automate lead ingestion from site interactions and to drive coordinated nurture sequences and engagement workflows that support marketing qualified account progression.
Operationally the solution was embedded on Moxa’s corporate website to collect behavioral data and contacts via tracking tags and forms, feeding Adobe Marketo Engage for campaign execution and list segmentation. Governance and process changes focused on centralizing campaign templates, standardizing lead capture and routing rules, and formalizing marketing to sales handoffs for account based and sales engagement use cases.
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Customer Loyalty | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Moxa ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Incident Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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Moxa IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Moxa
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Moxa Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Moxa IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Moxa digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Moxa Technographics
Moxa is a Manufacturing organization based in United States,
with around 1000 employees and annual revenues of $396.0 million.
Moxa operates a diverse technology stack with applications such as
TeamSupport SnapEngage, DocuSign eSignature and Adobe Marketo Engage,
covering areas like Chatbots and Conversational AI, Digital Signing and Account Based Marketing, Sales Engagement.
Moxa has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as TeamSupport, DocuSign and Adobe Systems.
Moxa recently adopted applications including
3Dolphins Loyalty in 2024, DocuSign eSignature in 2023 and Atlassian Jira Service Desk in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Moxa’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Moxa’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Moxa technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.