Singapore, 468981,
Singapore
MSI Global Singapore Technographics
MSI Global Singapore Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MSI Global Singapore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 MSI Global Singapore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MSI Global Singapore has purchased the following applications: Infor SunSystems for ERP Financial in 2015, iQDynamics HRiQ for Core HR in 2019, IBM Tivoli for IT Service Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MSI Global Singapore is running and its propensity to invest more and deepen its relationship with Infor , iQDynamics , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MSI Global Singapore revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MSI Global Singapore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MSI Global Singapore Tech Stack and Enterprise Applications
MSI Global Singapore ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, MSI Global Singapore implemented Infor SunSystems as its core ERP Financial application. The deployment centralized accounting and financial reporting for MSI Global Private Limited and its Shanghai subsidiary, establishing a system of record to support group consolidated accounts and Financial Planning and Analysis workflows.
Configuration emphasized core ERP Financial capabilities including general ledger, group consolidation, accounts payable, accounts receivable, cash management, budgeting and automated financial reporting. Implementation work included building standardized reporting templates to support monthly, quarterly and yearly board reporting and to ensure accounting treatment for projects aligned with Financial Reporting Standards in Singapore.
Operational coverage targeted the finance division while interfacing closely with business development and tender teams to provide project viability scenarios, budgeting and pricing inputs. Electronic process improvements for e-claims, e-payment and e-invoice were introduced to streamline transaction entry and payment processing within the finance function.
Governance and control measures were strengthened through formalized liaison with internal and external auditors and tax consultants, and by standardizing accounting processes and internal controls across the finance team. Explicit outcomes documented by the organization include stabilizing the finance function, implementing the accounting system Infor SunSystems and automating financial reporting, along with introducing financial evaluation templates for supplier and customer assessment.
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MSI Global Singapore HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iQDynamics | Legacy | iQDynamics HRiQ | Core HR | HCM | n/a | 2019 | 2019 |
In 2019, MSI Global Singapore implemented iQDynamics HRiQ, a Core HR application. The deployment centralized HR operational activities for the company’s 150 employees in Singapore and established iQDynamics HRiQ as the primary system of record for employee lifecycle management. The work targeted operational efficiency within the HR department and day to day HR generalist functions.
iQDynamics HRiQ was configured to support core modules including employee master data, leave management, and claims processing. Claims processing workflows were instrumented to handle scanning and verification of taxi, travel and medical claims, and to route approvals for staff claims and leave through designated approvers. The system also hosted recruitment workflows for job ad updates, candidate sourcing and interview scheduling, reflecting the company requirement for strengthened sourcing and selection processes.
Operationally the solution covered HR assistants and HR associates working closely with management to administer travel bookings, visa and travel insurance arrangements, work pass application support and company events such as the annual dinner and long service awards. Training management capabilities were used to register and track staff training courses and to maintain training records. Role based access and confidentiality controls supported routine handling of sensitive employee information.
Governance was implemented through configured approval routing and document verification routines, aligning HR operational tasks to structured workflows for claims, leave and recruitment. The implementation emphasized practical staff level adoption, as indicated by recruiting language that lists knowledge in iQDynamics HRiQ as advantageous for new hires.
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MSI Global Singapore ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Atlassian Jira Service Desk | IBM Tivoli | IT Service Management | ITSM | n/a | 2020 | 2020 |
In 2020 MSI Global Singapore implemented IBM Tivoli as its IT Service Management platform, replacing Atlassian Jira Service Desk to centralize operational control across infrastructure and support functions. The deployment addressed provisioning, installation, operation, and maintenance responsibilities for systems and middleware, with an explicit remit to enable staff, volunteers, and partners through consistent infrastructure processes.
The IBM Tivoli implementation included IBM Tivoli Storage Manager and Tivoli Directory Services, and was configured to handle backup orchestration, scheduled recovery procedures, OS patching workflows, and automation of routine system administration tasks. Configuration work emphasized integration with heterogeneous operating environments including Red Hat Enterprise Linux, Windows, AIX, and Solaris, and supported middleware stacks such as WebSphere Application Server, WebSphere Message Queue, IBM Integration Bus, IBM MessageSight, and IBM DataStage.
Integrations were instrumented against existing storage and virtualization infrastructure, with Tivoli Storage Manager interfacing to SAN arrays and tape libraries such as V3000, V5000, V7000, and V9000, and operating alongside VMware virtualization and site recovery components. Monitoring and operational feeds were aligned with the environment's monitoring toolset including OMNIBUS, SCAMP, NETCOOL, Solarwinds, Dynatrace, and SPLUNK to enable backup verification, scheduled job validation, and incident detection across servers and middleware.
Operational governance centered on 24 by 7 support, incident management, vendor coordination for recovery, and regular maintenance cycles such as daily backup operations, periodic performance tuning, and security patching. The implementation required scripting for deployment and monitoring automation, documented installation and configuration procedures, and involvement in disaster recovery planning and simulated DR runs, with responsibilities spanning systems operations, middleware management, desktop recovery, and capacity planning under the IBM Tivoli IT Service Management deployment.
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MSI Global Singapore IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at MSI Global Singapore
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by MSI Global Singapore Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||