List of IBM Tivoli Customers
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Since 2010, our global team of researchers has been studying IBM Tivoli customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM Tivoli for IT Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM Tivoli for IT Service Management include: Telstra, a Australia based Communications organisation with 36093 employees and revenues of $22.93 billion, Fluor Corporation, a United States based Construction and Real Estate organisation with 30181 employees and revenues of $15.47 billion, Telstra, a Australia based Communications organisation with 31876 employees and revenues of $14.58 billion, Westpac, a Australia based Banking and Financial Services organisation with 34168 employees and revenues of $14.15 billion, Truist Financial Corporation, a United States based Banking and Financial Services organisation with 36769 employees and revenues of $13.28 billion and many others.
Contact us if you need a completed and verified list of companies using IBM Tivoli, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ITSM software purchases.
The IBM Tivoli customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ITSM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Aditya Birla Retail | Retail | 26965 | $1.7B | India | IBM | IBM Tivoli | IT Service Management | 2021 | n/a | In 2021, Aditya Birla Retail implemented IBM Tivoli for IT Service Management. The deployment replaced BMC Remedy ITSM Suite and was scoped to support IT operations for Aditya Birla Fashion and Retail Ltd, with field execution work recorded in Bengaluru, Karnataka. IBM Tivoli was configured to manage Tivoli Storage Manager 7.1 instances and to centralize backup and storage administration. Functional capabilities implemented included backup scheduling and orchestration, storage management, and data protection controls, with operators planning and executing backup schedules as part of routine IT operations. The implementation operated alongside VEEAM Backup and Replication and used IBM-Spectrum Protect for data security, reflecting an integration pattern focused on backup orchestration and secure storage. Operational ownership rested with infrastructure and IT support teams delivering daily backup execution and recovery readiness for retail IT assets. Governance and workflow changes emphasized formalized backup scheduling, centralized storage management processes, and role based operational workflows to support incident handling and recovery within the IT Service Management framework. Configuration and operational procedures were documented to align Tivoli based storage management with the organizations IT operations and support practices. | |
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Apple Vacations | Professional Services | 590 | $210M | United States | IBM | IBM Tivoli | IT Service Management | 2013 | n/a | In 2013, Apple Vacations implemented IBM Tivoli as part of an IT Service Management deployment to stabilize web performance and strengthen back office SAP operations. The work targeted rising direct consumer web sales and the need to support business development activities with reliable analysis of sales, margin and consumer trends. The IBM Tivoli implementation centered on IBM Tivoli Storage Manager for centralized storage management and data protection, integrated with an IBM XIV Storage System, IBM Power 770 servers running IBM AIX Version 6, IBM DB2 Version 9 and mySAP Business Suite. Configuration emphasized policy driven storage lifecycle management and automated backup orchestration to ensure availability for the SAP landscape. Architecturally the program consolidated infrastructure into IBM Power Systems, reducing roughly seventy older UNIX servers to two POWER7 Power 770 servers and consolidating twelve physical application servers into four virtual servers on IBM PowerVM. The deployment also incorporated IBM WebSphere eXtreme Scale for caching and the IBM XIV Storage System to improve SAP storage performance and reduce physical storage footprint. Reported outcomes from the implementation included higher system performance from the same memory configuration per SAP application server, elimination of around seventy UNIX servers with a 50 percent reduction in energy and cooling costs, a 10 percent reduction in administration costs following server consolidation, and stated storage savings of more than 80 percent alongside an 80 percent reduction in storage administration workload. The configuration positioned IBM Tivoli within Apple Vacations IT Service Management to deliver more consistent SAP availability and faster web facing performance for sales and analytics workflows. | |
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Balluff | Manufacturing | 3900 | $671M | Germany | IBM | IBM Tivoli | IT Service Management | 2012 | n/a | In 2012, Balluff implemented IBM Tivoli as part of a targeted infrastructure consolidation supporting its SAP ERP landscape, positioning IBM Tivoli within its IT Service Management tooling for enterprise backup and storage orchestration. The IBM Tivoli deployment functioned as the primary IT Service Management component for backup management and retention, integrated into a fully virtualized IBM Power Systems environment. The deployment replaced existing HP servers with Power 750 servers hosting 24 Power7 processor cores and 384 GB main memory, and consolidated storage onto 79 TB of IBM XIV high end capacity plus 30 TB on an IBM DS3500 for backup to disk. Tivoli Storage Manager was configured to manage system backups and retention workflows in conjunction with DB2 compression, reducing database footprint and backup data volumes. Integrations were explicitly with the SAP application stack and the DB2 database, following a move away from Oracle, with Tivoli Storage Manager operating alongside DB2 and the IBM storage layer to shorten backup windows and streamline database maintenance. The operational scope covered Balluff’s SAP environment at its Neuhausen operations and supported ERP business functions across finance, manufacturing and operations. Governance and operational outcomes reported by Balluff included higher IT reliability and lower administrative effort for database and backup management, the ERP system processing 60 percent more batch jobs, dialog response times reduced by 15 percent, backup times reduced by about 50 percent, overall IT costs reduced by 15 percent, and DB2 compression halving database size with annual savings in the five figures. | |
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Banking and Financial Services | 7861 | $2.6B | Hong Kong | IBM | IBM Tivoli | IT Service Management | 2015 | n/a |
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Banking and Financial Services | 2800 | $800M | United Kingdom | IBM | IBM Tivoli | IT Service Management | 2009 | n/a |
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Banking and Financial Services | 4300 | $3.1B | India | IBM | IBM Tivoli | IT Service Management | 2012 | n/a |
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Construction and Real Estate | 30181 | $15.5B | United States | IBM | IBM Tivoli | IT Service Management | 2016 | n/a |
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Construction and Real Estate | 25 | $10M | Malaysia | IBM | IBM Tivoli | IT Service Management | 2015 | n/a |
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Retail | 30387 | $5.1B | Brazil | IBM | IBM Tivoli | IT Service Management | 2010 | n/a |
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Utilities | 560 | $287M | Australia | IBM | IBM Tivoli | IT Service Management | 2013 | n/a |
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Buyer Intent: Companies Evaluating IBM Tivoli
- Hecht Kugellager, a Germany based Distribution organization with 28 Employees
- Rockwell Automation, a United States based Professional Services company with 26000 Employees
- Bandhan Bank, a India based Banking and Financial Services organization with 69702 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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