Delray Beach, 33483, FL,
United States
mTelehealth Technographics
mTelehealth Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by mTelehealth and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 mTelehealth employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that mTelehealth has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Zoho SalesIQ for Chatbots and Conversational AI in 2016, Zoho Mail for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems mTelehealth is running and its propensity to invest more and deepen its relationship with Oracle , Zoho Corp. , Mixpanel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing mTelehealth revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for mTelehealth intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
mTelehealth Tech Stack and Enterprise Applications
mTelehealth ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, mTelehealth implemented Oracle NetSuite ERP. The implementation designated Oracle NetSuite ERP as the company's ERP Financial platform to consolidate accounting and billing functions for the Media business with a compact team of roughly 10 employees.
The deployment focused on core financial modules including general ledger configuration, accounts payable, accounts receivable and billing, bank reconciliation, and financial reporting. Configuration work centered on a streamlined chart of accounts, automated recurring journal entries, and invoice and payment processing templates sized for a small organization.
The architecture used Oracle NetSuite ERP as a cloud native SaaS tenant accessed by finance and leadership, reducing on premises infrastructure requirements and centralizing transactional finance processing. Operational coverage targeted finance and accounting functions, supporting month end close, cash management, invoicing workflows, and executive financial visibility. The implementation reflected a lightweight deployment model appropriate to the company size.
Governance was applied through role based access controls, approval workflows for disbursements and invoices, and segregation of duties settings configured within Oracle NetSuite ERP to align controls with a small team structure. The rollout emphasized workflow automation for routine accounting tasks and configurable financial reporting to support ongoing financial governance and oversight.
|
mTelehealth AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, mTelehealth embedded Zoho SalesIQ on its public website. Zoho SalesIQ is deployed as the web chat and conversational layer in the Chatbots and Conversational AI category to support customer engagement and lead capture on the site. The implementation uses the Zoho SalesIQ web widget configured for proactive messaging, automated responses, and visitor tracking, centralizing initial patient and prospect interactions through real time chat capabilities.
Operational ownership is maintained by a small internal team, aligning Zoho SalesIQ with customer support and marketing intake workflows. Configuration focused on canned responses, routing rules, and session handoff to internal staff, reflecting standard Chatbots and Conversational AI functional modules. Governance emphasized standardized chat scripts and inbox management for website originated conversations, and the deployment is scoped to the corporate website without indicated broader system integrations.
|
mTelehealth Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Mail | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, mTelehealth implemented Zoho Mail as its domain-hosted email service in the Collaboration category. The deployment established Zoho Mail for corporate email, external audience communications, and is actively referenced on the company website.
Configuration centered on Zoho Mail webmail access and the Zoho Mail admin console for mailbox provisioning and access management, with standard mail routing set up for the branded domain and support for SMTP and IMAP client access. Operational coverage targeted internal communications and marketing workflows for a small team, with governance focused on mailbox lifecycle, user provisioning, and domain DNS controls to route website contact traffic through the hosted mail service.
|
mTelehealth CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
mTelehealth IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at mTelehealth
Apps Being Evaluated by mTelehealth Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||