Mumbai, 400021,
India
Mtlexs India Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Mtlexs India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Mtlexs India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mtlexs India has purchased the following applications: Evia HRMS for Core HR in 2019, Telerik Sitefinity CMS for Web Content Management in 2015, Evia Support Ticketing for IT Service Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mtlexs India is running and its propensity to invest more and deepen its relationship with Evia Information Systems , Progress Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mtlexs India revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mtlexs India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Evia Information Systems | Legacy | Evia HRMS | Core HR | HCM | n/a | 2019 | 2019 |
In 2019, Mtlexs India implemented Evia HRMS, a Core HR application delivered by Evia Information Systems. The vendor testimonial describes Evia delivering custom software and digital solutions for Mtlexs that included a user portal and operational automation to support HR and administrative processes in the India region, establishing the deployment as a targeted HR/admin automation initiative rather than a general IT program.
Module usage for Evia HRMS is inferred from Evia Information Systems product capabilities and the testimonial language, with emphasis on employee master data management, portal-driven HR workflows, onboarding and lifecycle event automation, leave and attendance controls, and administrative task automation. The implementation focused on embedding Evia HRMS into HR and administration functions, using the Evia HRMS Core HR application to centralize recordkeeping, automate routine approvals, and provide role based access to portal features. Governance attention centered on configuring process automation and workflow orchestration within the Evia HRMS environment, aligning HR operational procedures to the new portal and automation layers to support day to day HR and admin operations in India.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Progress Software | Legacy | Telerik Sitefinity CMS | Web Content Management | Content Management | n/a | 2015 | 2015 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Evia Information Systems | Legacy | Evia Support Ticketing | IT Service Management | ITSM | n/a | 2016 | 2016 |
In 2016, Mtlexs India implemented Evia Support Ticketing as its IT Service Management solution. The engagement is documented on the vendor testimonial page where Mtlexs is named as a customer of Evia, and Evia lists a Support Ticketing product as part of its offerings.
The Evia Support Ticketing deployment focused on standard IT Service Management capabilities, including centralized ticket intake, incident tracking, service request workflows, and queue management. Configuration work emphasized routing rules and ticket prioritization consistent with category expectations to support day to day platform support and campaign issue handling.
Operational coverage targeted Mtlexs web platform and event campaign operations for its non ferrous metals marketplace in India, supporting platform operations and campaign delivery teams. The ticketing system was integrated functionally with the web and software services delivered by Evia to ensure support cases flowed from customer facing channels into a single support queue.
Governance centered on defined triage and escalation workflows and a single point of ownership for support tickets, aligning support processes with campaign schedules and platform release windows. Vendor materials note improved campaign delivery and platform stability following Evia engagements, and the Evia Support Ticketing implementation provided the centralized incident and request handling needed to sustain those operational improvements.
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