Municipality of The Hague
Municipality of The Hague Technographics
Municipality of The Hague Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Municipality of The Hague and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8000 Municipality of The Hague employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Municipality of The Hague has purchased the following applications: Oracle E-Business Suite HRMS for Core HR in 2008, Oracle E-Business Suite for ERP Financial in 2008, Hotjar for Customer Experience in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Municipality of The Hague is running and its propensity to invest more and deepen its relationship with Oracle , Pluvo , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Municipality of The Hague revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Municipality of The Hague intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Municipality of The Hague Tech Stack and Enterprise Applications
Municipality of The Hague HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite HRMS | Core HR | HCM | n/a | 2008 | 2009 |
In 2008, the Municipality of The Hague implemented Oracle E-Business Suite HRMS for Core HR across its municipal administration. The deployment supported an organization of roughly 8,000 employees and centralized HR and related business functions onto Oracle E-Business Suite HRMS.
Implementation scope included configuration and operational management of modules such as General Ledger, Account Payables, Account Receivables, Oracle Time and Labour, Projects, Purchase, and system administrator responsibilities. Day to day activities emphasized user management, incident resolution, and tiered end user support within the Oracle E-Business Suite HRMS environment.
The implementation aligned HR operational workflows, notably time and labour capture and user administration, with financial and procurement modules to support payroll timing, accounts processing, and project accounting functions. Business functions materially impacted included HR, payroll operations, finance, procurement, and project accounting under a unified Oracle E-Business Suite HRMS footprint.
Governance centered on centralized system administration and support processes, with defined responsibilities for user provisioning, incident management, and operational support delivered to municipal departments. The operational role managing the E-Business Suite package focused on sustaining configuration, solving incidents, and providing ongoing end user support.
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Learning and Development | HCM |
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2024 | 2024 |
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Payroll | HCM |
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2014 | 2015 |
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Payroll | HCM |
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2010 | 2010 |
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Time and Attendance | HCM |
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2008 | 2009 |
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Municipality of The Hague ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2008 | 2009 |
In 2008, Municipality of The Hague implemented Oracle E-Business Suite as its core ERP Financial application. The deployment served municipal finance and administrative operations for an organization of roughly 8000 employees in the Netherlands, centralizing financial transaction processing and record keeping under the Oracle E-Business Suite platform.
The implementation included functional modules for General Ledger, Account Payables, Account Receivables, Oracle Time and Labour, Projects, and Purchase, with dedicated System Administrator responsibilities for package management. Configuration work emphasized transactional GL posting, supplier invoice and payment workflows in Accounts Payables, customer billing and cash application in Accounts Receivable, time capture and labour costing through Oracle Time and Labour, project accounting in Projects, and procurement requisition to purchase order processing in Purchase.
Operational coverage focused on finance, procurement, HR timekeeping, and project management departments, with day to day administration performed through user management, incident resolution, and end user support. Governance centered on system administration practices that included user lifecycle management, incident ticket handling, and supporting end users across municipal business functions, aligning the Oracle E-Business Suite ERP Financial application with municipal operational workflows.
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Municipality of The Hague CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2015 | 2015 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Municipality of The Hague Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Intelligent Document Processing | Content Management |
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2007 | 2008 |
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Municipality of The Hague PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Municipality of The Hague IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Municipality of The Hague
| First Name | Last Name | Title | Function | Department | Phone | |
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Strategisch HR Business Partner | Manager | HR | |
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Department Manager Human Resources Services | Manager | HR | |
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Interim Controller Payroll HRM | Director | HR | |
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HR manager labor relations | Manager | HR | |
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HR Business Partner SZW | Manager | HR | |
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Apps Being Evaluated by Municipality of The Hague Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Municipality of The Hague IT executives and key decision makers. This section highlights Municipality of The Hague's latest recorded technology evaluations, including EspoCRM for CRM on 2026-10-01, Red Hat Enterprise Linux for Apps Development on 2026-09-22, and ReadSpeaker Text to Speech for Natural Language Processing on 2026-01-29. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Municipality of The Hague digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-10-01 | Municipality of The Hague | Evaluated | EspoCRM | EspoCRM | CRM | CRM |
| 2026-09-22 | Municipality of The Hague | Evaluated | Red Hat | Red Hat Enterprise Linux | Apps Development | PaaS |
| 2026-01-29 | Municipality of The Hague | Evaluated | ReadSpeaker Holding | ReadSpeaker Text to Speech | Natural Language Processing | AI-Powered Application |
| 2025-04-23 | Municipality of The Hague | Evaluated |
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Analytics and BI | Analytics and BI |
FAQ - APPS RUN THE WORLD Municipality of The Hague Technographics
Municipality of The Hague is a Government organization based in Netherlands,
with around 8000 employees and annual revenues of $3.00 billion.
Municipality of The Hague operates a diverse technology stack with applications such as
Oracle E-Business Suite HRMS, Oracle E-Business Suite and Hotjar,
covering areas like Core HR, ERP Financial and Customer Experience.
Municipality of The Hague has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Contentsquare.
Municipality of The Hague recently adopted applications including
Pluvo LMS in 2024, Pathwire Mailgun in 2020 and Adobe Experience Cloud in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Municipality of The Hague’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Municipality of The Hague’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Municipality of The Hague technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.