Municipality of The Hague
Municipality of The Hague Technographics
Municipality of The Hague Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Municipality of The Hague and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8000 Municipality of The Hague employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Municipality of The Hague has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2008, Oracle E-Business Suite HRMS for Core HR in 2008, Tungsten ReadSoft Invoices (formerly Kofax ReadSoft Invoices) for Intelligent Document Processing in 2007 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Municipality of The Hague is running and its propensity to invest more and deepen its relationship with Oracle , Pluvo , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Municipality of The Hague revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Municipality of The Hague intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Municipality of The Hague Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2008 | 2009 |
In 2008, Municipality of The Hague implemented Oracle E-Business Suite as its core ERP Financial application. The deployment served municipal finance and administrative operations for an organization of roughly 8000 employees in the Netherlands, centralizing financial transaction processing and record keeping under the Oracle E-Business Suite platform.
The implementation included functional modules for General Ledger, Account Payables, Account Receivables, Oracle Time and Labour, Projects, and Purchase, with dedicated System Administrator responsibilities for package management. Configuration work emphasized transactional GL posting, supplier invoice and payment workflows in Accounts Payables, customer billing and cash application in Accounts Receivable, time capture and labour costing through Oracle Time and Labour, project accounting in Projects, and procurement requisition to purchase order processing in Purchase.
Operational coverage focused on finance, procurement, HR timekeeping, and project management departments, with day to day administration performed through user management, incident resolution, and end user support. Governance centered on system administration practices that included user lifecycle management, incident ticket handling, and supporting end users across municipal business functions, aligning the Oracle E-Business Suite ERP Financial application with municipal operational workflows.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite HRMS | Core HR | HCM | n/a | 2008 | 2009 |
In 2008, the Municipality of The Hague implemented Oracle E-Business Suite HRMS for Core HR across its municipal administration. The deployment supported an organization of roughly 8,000 employees and centralized HR and related business functions onto Oracle E-Business Suite HRMS.
Implementation scope included configuration and operational management of modules such as General Ledger, Account Payables, Account Receivables, Oracle Time and Labour, Projects, Purchase, and system administrator responsibilities. Day to day activities emphasized user management, incident resolution, and tiered end user support within the Oracle E-Business Suite HRMS environment.
The implementation aligned HR operational workflows, notably time and labour capture and user administration, with financial and procurement modules to support payroll timing, accounts processing, and project accounting functions. Business functions materially impacted included HR, payroll operations, finance, procurement, and project accounting under a unified Oracle E-Business Suite HRMS footprint.
Governance centered on centralized system administration and support processes, with defined responsibilities for user provisioning, incident management, and operational support delivered to municipal departments. The operational role managing the E-Business Suite package focused on sustaining configuration, solving incidents, and providing ongoing end user support.
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Learning and Development | HCM |
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2024 | 2024 |
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Payroll | HCM |
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2014 | 2015 |
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Payroll | HCM |
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2010 | 2010 |
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Time and Attendance | HCM |
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2008 | 2009 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Tungsten ReadSoft Invoices (formerly Kofax ReadSoft Invoices) | Intelligent Document Processing | Content Management | n/a | 2007 | 2008 |
In 2007, Municipality of The Hague implemented Tungsten ReadSoft Invoices formerly Kofax ReadSoft Invoices as its Intelligent Document Processing solution to capture and verify incoming digital invoices. The deployment positioned Tungsten ReadSoft Invoices as the front end for invoice capture and validation, enabling automated verification and routing into municipal finance workflows.
Operational use included forwarding digital invoices into the Readsoft Verify program and processing purchase invoices through Verify, functions recorded by the Financial Administration Officer between 2007 and present. Daily capabilities implemented and used were invoice verification, departmental routing, invoice coding, issuing reminders and follow up actions, supplier master data creation, preparation of payment batches, and booking memorials.
The implementation supported accounts payable and procurement functional workflows, with invoices routed to different municipal departments and external supplier contact maintained as part of processing. Functional terminology and processes reflect Intelligent Document Processing patterns, including automated capture, verification staging, approval routing to departmental approvers, and handoff to payment preparation and ledger booking tasks.
Governance practices centered on centralized invoice verification in Readsoft Verify, standardized coding and master data maintenance for suppliers, and operationalized reminder and escalation steps for unsettled invoices. The Financial Administration Officer role documented continuous use of Tungsten ReadSoft Invoices from 2007 onward, embedding the application into the municipality's invoice routing, payment batching, and memorial booking processes.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Municipality of The Hague
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Municipality of The Hague Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Municipality of The Hague IT executives and key decision makers. This section highlights Municipality of The Hague's latest recorded technology evaluations, including ReadSpeaker Text to Speech for Natural Language Processing on 2026-01-29 and Oracle Analytics Cloud for Analytics and BI on 2025-04-23. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Municipality of The Hague digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Municipality of The Hague Technographics
Municipality of The Hague is a Government organization based in Netherlands,
with around 8000 employees and annual revenues of $3.00 billion.
Municipality of The Hague operates a diverse technology stack with applications such as
Oracle E-Business Suite, Oracle E-Business Suite HRMS and Tungsten ReadSoft Invoices (formerly Kofax ReadSoft Invoices),
covering areas like ERP Financial, Core HR and Intelligent Document Processing.
Municipality of The Hague has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Tungsten Automation.
Municipality of The Hague recently adopted applications including
Pluvo LMS in 2024, Pathwire Mailgun in 2020 and Adobe Experience Cloud in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Municipality of The Hague’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Municipality of The Hague’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Municipality of The Hague technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.