Mustek
322 15th Rd, Randjespark, Midrand,
Johannesburg, 1685,
South Africa
Johannesburg, 1685,
South Africa
27 11 237 1000
Professional Services
Mustek Technographics
Mustek Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mustek and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1196 Mustek employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mustek has purchased the following applications: Epicor ERP for ERP Financial in 2017, Microsoft Power BI for Analytics and BI in 2017, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mustek is running and its propensity to invest more and deepen its relationship with Epicor , Microsoft , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mustek revenues, which have grown to $472.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mustek intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mustek Tech Stack and Enterprise Applications
Mustek ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor ERP | ERP Financial | ERP | Epic Erp | 2017 | 2017 |
In 2017, Mustek selected Epicor ERP as its ERP Financial application to support ongoing business growth across South Africa and to address identified gaps in usability, project management, mobility, and cloud enablement. The selection, announced by Epicor and to be implemented by Epic Erp, targeted a next generation enterprise system architecture to provide standard functionality and stronger ownership of core operational processes.
The Epicor ERP implementation emphasized modules and capabilities aligned to ERP Financial needs, including financial management and reporting, project management, supply chain support, process automation, and mobility enablement. Epicor ERP was positioned to deliver improved ease of reporting and increased integration of information between departments and branches, with standard architecture intended to reduce the need for bespoke development.
Deployment scope covered Mustek Group operations across South Africa, centering on assembler and distribution workflows for ICT products and cross‑department information flows. The project plan included cloud adoption and mobile access as architectural priorities, and the implementation engagement was executed by Epic Erp as the local Epicor partner to provide domestic support and industry expertise.
Governance and process changes were driven by a desire for stronger system ownership and rapid adaptability to market change, with an emphasis on automating routine processes and improving collaboration across sites. Expected outcomes explicitly cited in the program materials include operational efficiencies, improved collaboration, ease of reporting, and a better integrated understanding of information across departments and branches, with Epicor and Epic Erp positioned to deliver tangible operational improvements.
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Mustek Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2017 | 2017 |
In 2017, Mustek implemented Microsoft Power BI to provide centralized reporting and visual analytics. Microsoft Power BI in the Analytics and BI category was positioned to support data analysis workflows used by Mustek's analyst community and staff based in Johannesburg, Gauteng.
The implementation emphasized standard Analytics and BI capabilities, including data modeling, interactive dashboards, and report authoring, with report development and self-service analytics as primary functional areas. Data connectivity explicitly included Microsoft SQL Server, Transact SQL, Excel and Microsoft Azure components as source and platform technologies, enabling combined relational and spreadsheet data to feed Power BI models.
Adoption and governance were supported through a rapid work readiness and training program for junior data analysts, where participants received hands-on exposure to Microsoft Power BI, Microsoft Azure, Transact SQL and Microsoft SQL Server and gained certification eligibility through Microsoft exam pathways. The program formalized analyst skill development and helped operationalize Microsoft Power BI as the Analytics and BI toolset for reporting and analysis across Mustek.
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Mustek Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Mustek deployed Microsoft 365 as its Collaboration platform. The Microsoft 365 deployment is visible on the corporate website and implements core collaboration capabilities including Exchange Online for enterprise email, SharePoint Online for intranet and document management, OneDrive for Business for user storage, and Microsoft Teams for real time communication and meetings.
The architecture is cloud first with a centralized Microsoft 365 tenant managing identity and access across the organization, using Azure Active Directory for single sign on and account lifecycle management. Provisioning workflows and license assignments are managed through Microsoft 365 administrative tooling and role based access controls, while tenant level configuration centralizes security and compliance settings.
Operational coverage includes professional services delivery teams, sales, marketing, finance, and IT operations, where Microsoft 365 supports collaborative document authoring, shared team sites, and meeting collaboration. Mustek Microsoft 365 Collaboration is used to coordinate proposal development, internal knowledge sharing, and client engagement workflows across the organization.
Governance is enforced through tenant policies for retention, access controls, and sharing restrictions configured in Microsoft 365 compliance and administration portals. The rollout approach centers on departmental onboarding with centralized IT governance overseeing policy configuration, user training, license management, and ongoing administration of mailboxes and collaboration sites.
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Mustek CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Mustek ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
IT Service Management | ITSM |
|
2017 | 2017 |
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Mustek IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
|
2014 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Mustek
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
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Chief Technology Officer | CXO | IT | |
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Chief Financial Officer | CXO | Finance | |
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Group Financial Manager | Manager | Finance | |
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Group Financial Director | Director | Finance | |
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Chief Executive Officer | CXO | Finance | |
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Apps Being Evaluated by Mustek Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mustek IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mustek digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Mustek Technographics
Mustek is a Professional Services organization based in South Africa,
with around 1196 employees and annual revenues of $472.0 million.
Mustek operates a diverse technology stack with applications such as
Epicor ERP, Microsoft Power BI and Microsoft 365,
covering areas like ERP Financial, Analytics and BI and Collaboration.
Mustek has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Epicor and Microsoft.
Mustek recently adopted applications including
Salesforce Marketing Cloud in 2022, Microsoft Clarity in 2021 and Epicor ERP in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mustek’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mustek’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mustek technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.