Moscow, 105066,
Russia
National Bank TRUST Russia Technographics
National Bank TRUST Russia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by National Bank TRUST Russia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 National Bank TRUST Russia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that National Bank TRUST Russia has purchased the following applications: Temenos T24 for Core Banking in 2010, Calltouch for Call Tracking and Recording in 2021, Imperva CDN for Content Delivery Network in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems National Bank TRUST Russia is running and its propensity to invest more and deepen its relationship with Temenos , Calltouch , Bitrix24 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing National Bank TRUST Russia revenues, which have grown to $1.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Bank TRUST Russia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
National Bank TRUST Russia Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, National Bank TRUST Russia implemented Temenos T24, deploying the core banking application as part of a broader IT platform centralization initiative. The implementation positioned Temenos T24 as the bank's Core Banking system and was delivered in parallel with SAP and other enterprise applications to consolidate transaction processing and financial systems. The program centralized platform governance and aimed to unify account management, deposit processing, and transaction posting under a single operational model. This centralized IT platform approach covered retail and corporate banking functions across the institution.
Temenos T24 was configured to support standard Core Banking functional modules including customer accounts, deposits, lending workflows, payments, and general ledger interfaces, enabling straight-through processing and batch posting aligned with bank operations. The deployment included integration touchpoints with SAP for finance and reporting, creating a synchronized ledger and financial close process between Temenos T24 and the SAP financial modules. Governance focused on centralized change control and phased rollouts, with configuration management and operational handover processes to ensure alignment between application teams and business units. The implementation emphasized platform-level consolidation and operational orchestration of core banking and finance systems.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Calltouch | Legacy | Calltouch | Call Tracking and Recording | CRM | n/a | 2021 | 2021 |
In 2021 National Bank TRUST Russia deployed Calltouch on its public website to capture and attribute inbound telephone interactions. The implementation identifies Calltouch as the vendor solution within the Call Tracking and Recording category and focuses on web-to-call instrumentation for digital acquisition channels.
Deployment relied on a client side web integration to present trackable numbers and to associate web session signals with incoming calls, enabling call tracking and call recording alongside session linking and campaign attribution. Configuration work centered on capture of call metadata, recorded call storage, and analytics reporting to support marketing and contact center workflows using Calltouch.
Operational coverage is the bank's corporate internet properties and the implementation supports marketing, contact center operations, and compliance-oriented call retention needs by maintaining recorded call archives and attribution datasets. Governance attention emphasized access controls and report distribution for recorded interactions, with rollout scoped to public website pages to centralize inbound call attribution for online channels.
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CRM | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Imperva | Legacy | Imperva CDN | Content Delivery Network | IaaS | n/a | 2018 | 2018 |
In 2018 National Bank TRUST Russia deployed Imperva CDN on its public website trust.ru. National Bank TRUST Russia implemented Imperva CDN as its Content Delivery Network to accelerate and secure customer-facing web delivery for its digital channels.
The deployment uses Imperva CDN as an edge layer and reverse proxy in front of the bank's web origins, providing standard Content Delivery Network capabilities such as edge caching for static assets, accelerated delivery of dynamic content, TLS termination and global traffic routing across edge nodes. Configuration work focused on caching policies, origin failover, cache purge workflows and HTTP routing rules to support consistent site performance and availability.
Operational scope is the public-facing website and related customer web channels, with management responsibilities concentrated in web operations and security operations. Governance emphasizes centralized CDN configuration, change control and coordination between web operations and security stakeholders to maintain certificate management and cache policy lifecycle for the Imperva CDN implementation.
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at National Bank TRUST Russia
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Apps Being Evaluated by National Bank TRUST Russia Executives
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