Novi, 48377, MI,
United States
National Food Group Technographics
National Food Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by National Food Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 National Food Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that National Food Group has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Ruby Live Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems National Food Group is running and its propensity to invest more and deepen its relationship with Oracle , Ruby , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing National Food Group revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Food Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
National Food Group Tech Stack and Enterprise Applications
National Food Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, National Food Group implemented Oracle NetSuite ERP to centralize its financial management and accounting processes. The implementation is recorded as part of the ERP Financial category and is listed by the vendor as a customer on the product industry page.
The deployment emphasized core financial modules, including general ledger, accounts payable, accounts receivable, fixed assets, and financial reporting, with complementary order to cash and inventory valuation capabilities aligned to food manufacturing operations. Oracle NetSuite ERP was configured to support transactional accounting workflows and standardized chart of accounts structures common to midmarket manufacturing firms.
As a cloud SaaS deployment of Oracle NetSuite ERP, the architecture consolidated transaction processing and reporting into a single system, enabling tighter ledger to inventory costing linkage and the automation of procure to pay and order to cash flows across finance and operations. The implementation scope covered finance, accounting, procurement and operations teams, bringing transactional data and inventory financials into a unified financial system.
Governance and process work focused on establishing role based security and controls, centralizing month end close processes, and enforcing consistent financial workflows across accounting, procurement and operations. Configuration and governance choices reflect typical ERP Financial priorities for visibility, auditability and standardized financial operations in a 150 employee manufacturing business.
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National Food Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, National Food Group deployed Ruby Live Chat on its website. Ruby Live Chat is implemented as a customer-facing capability in the Chatbots and Conversational AI category, providing a web chat widget to capture inbound customer and buyer inquiries and to route sessions to onshore agents.
The implementation centers on real time messaging, session management, canned responses and transcript capture to support customer service and sales workflows. Deployment is scoped to the corporate website and operationalized by customer service and sales teams across the United States, with governance focused on availability controls, agent presence management and enrichment of contact workflows for follow up.
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National Food Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 National Food Group implemented Microsoft 365 as its cloud Collaboration platform for approximately 150 employees. The Microsoft 365 deployment was provisioned as a centrally managed tenant to support core corporate collaboration and document workflows across headquarters and manufacturing operations.
The implementation configured Microsoft 365 functional modules consistent with the Collaboration category, including Exchange Online for email, Microsoft Teams for real time communication, SharePoint Online for intranet and document libraries, OneDrive for file sync and Office desktop and web applications for productivity. Configuration emphasized centralized mailbox and site provisioning, document versioning controls, and shared team collaboration spaces to replace ad hoc file sharing.
Operational exposure includes surfacing Microsoft 365 presence on the company web site, indicating Microsoft 365 is used for corporate email and public facing contact points alongside internal collaboration. Administrative governance was consolidated under IT with tenant level controls for user accounts, mailbox and site lifecycle, and role based access to collaboration resources, aligning Microsoft 365 Collaboration with internal communication and document management business functions.
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National Food Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2018 | 2018 |
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National Food Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2005 | 2005 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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National Food Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2020 | 2020 |
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National Food Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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National Food Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at National Food Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CFO | CXO | Finance | ||||
| President/CEO | CXO | Finance | ||||
| Vice President / General Manager | VP | Operations | ||||
| Controller | Director | Finance |
Apps Being Evaluated by National Food Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||