Parramatta, 2124, NSW,
Australia
NSW Environment and Heritage Technographics
NSW Environment and Heritage Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NSW Environment and Heritage and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 NSW Environment and Heritage employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NSW Environment and Heritage has purchased the following applications: Google Tag Manager for Tag Management in 2023, New Relic APM for Application Performance Management in 2023, JavaScript for Apps Development in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NSW Environment and Heritage is running and its propensity to invest more and deepen its relationship with Google , New Relic , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NSW Environment and Heritage revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NSW Environment and Heritage intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NSW Environment and Heritage Tech Stack and Enterprise Applications
NSW Environment and Heritage CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2023 | 2023 |
In 2023, NSW Environment and Heritage implemented Google Tag Manager on its public website, adopting a Tag Management approach to centralize tag deployment and event tracking. The implementation centers on Google Tag Manager container deployment to orchestrate tags, triggers, variables, and a structured data layer for consistent client-side data capture across pages.
Configuration work emphasized tag orchestration and event-driven tracking, using triggers and variables to capture interaction events and populate the data layer for downstream analytics. Standard Tag Management capabilities such as container versioning, tag firing rules, and consent-aware tag gating were applied to support controlled rollouts and compliance with web consent expectations.
Operationally the Google Tag Manager deployment is scoped to the agency website and supports web analytics and digital engagement functions, with governance enforced through container version control and staged publish workflows. The approach enables centralized tag governance, simplified tag maintenance, and faster instrumentation cycles for the agency's web properties while preserving auditability of changes through GTM's native workspace and version history.
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NSW Environment and Heritage ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2023 | 2023 |
In 2023, NSW Environment and Heritage implemented New Relic APM for Application Performance Management to monitor performance on its public website. The deployment focused on instrumenting the website application stack, capturing transaction traces, response time metrics, and error analytics using New Relic APM to provide centralized application observability.
Operational coverage is centered on the organization’s web platform and the teams responsible for web operations and application support within the Australian state government context. Governance has been structured around New Relic APM dashboards and alerting policies to surface SLA-relevant incidents and performance regressions for incident response workflows, and the implementation is scoped specifically to the website environment with no external integrations specified.
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NSW Environment and Heritage PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | JavaScript | Apps Development | PaaS | n/a | 2023 | 2023 |
In 2023, NSW Environment and Heritage implemented JavaScript on its public website to enable client-side interactivity and dynamic content delivery. JavaScript is deployed as the primary Apps Development technology for front-end scripting, DOM manipulation, and asynchronous content loading, forming the execution layer for interactive pages and user interface components.
The implementation centers on front-end modules such as UI components, form validation, client-side content rendering and progressive enhancement, supporting web content and public engagement business functions. Code is delivered as browser-executed scripts alongside the site, managed by web development and content teams through standard website release workflows, with governance focused on scripting updates, accessibility compliance and coordinated content publishing.
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NSW Environment and Heritage IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Digital Workspace | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at NSW Environment and Heritage
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by NSW Environment and Heritage Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-08-31 | NSW Environment and Heritage | Evaluated | TIMOCOM | TIMOCOM Smart Logistics System | Real-Time Transportation Visibility | SCM |