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National Savings Bank
Location
255, Galle Road,
Colombo, 300,
Sri Lanka
Website
https://www.nsb.lk/
Phone
94 11 2 573008
Artw industry
Banking and Financial Services
Employee
Revenue

National Savings Bank Technographics

National Savings Bank Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by National Savings Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 National Savings Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that National Savings Bank has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2018, PayMedia Digital Signature for Digital Signing in 2026 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems National Savings Bank is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing National Savings Bank revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Savings Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

National Savings Bank Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
Collaboration Collaboration 2021 2021
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PayMedia Legacy PayMedia Digital Signature Digital Signing Content Management n/a 2026 2026
In 2026, National Savings Bank implemented PayMedia Digital Signature as part of a package of enhancements to its NSBPay mobile application. PayMedia acted as NSB's fintech partner to deliver in-app contactless Tap & Pay and expanded mobile payment capabilities across Sri Lanka, and the PayMedia Digital Signature deployment was introduced to enable digital onboarding and secure transaction approvals. The PayMedia Digital Signature implementation centers on Digital Signing capabilities for mobile workflows, including e-signature capture, cryptographic verification, and persistent audit trails for signed artifacts. Configuration work focused on embedding signing flows into the NSBPay mobile user experience, using client side signature initiation and a back end signing service to validate and record approvals, and standard signing policy controls were applied to mobile approval workflows. Operational scope covered retail digital banking and payments functions within NSBPay, impacting customer onboarding and payment authorization flows across Sri Lanka. The digital signing capability was integrated into mobile banking transaction paths and contactless Tap & Pay authorization flows inside the NSBPay application to ensure approvals and onboarding steps are executed within the mobile channel. Governance and workflow changes formalized e-signature approval chains and implemented audit and retention policies for signed records, aligning onboarding and transaction approval procedures with electronic signature capture and verification. These governance measures established centralized signature policy controls and compliance logging for digital onboarding and secure transaction approvals within NSB's mobile banking environment.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2018 2018
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Treasury Management TRM 2004 2004
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
IT Decision Makers and Key Stakeholders at National Savings Bank
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by National Savings Bank Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD National Savings Bank Technographics

National Savings Bank is a Banking and Financial Services organization based in Sri Lanka, with around 4000 employees and annual revenues of $500.0 million.

National Savings Bank operates a diverse technology stack with applications such as LiveChat, Microsoft 365 and PayMedia Digital Signature, covering areas like Chatbots and Conversational AI, Collaboration and Digital Signing.

National Savings Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LiveChat, Inc., Microsoft and PayMedia.

National Savings Bank recently adopted applications including PayMedia Digital Signature in 2026, Google Workspace (Formerly Google G-Suite) in 2021 and LiveChat in 2018, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of National Savings Bank’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates National Savings Bank’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete National Savings Bank technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.