San Diego, 92037, CA,
United States
National University Technographics
National University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by National University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 National University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that National University has purchased the following applications: UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) for Time and Attendance in 2010, LiveChat for Chatbots and Conversational AI in 2016, Tableau for Analytics and BI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems National University is running and its propensity to invest more and deepen its relationship with UKG , ADP , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing National University revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
National University Tech Stack and Enterprise Applications
National University HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) | Time and Attendance | HCM | n/a | 2010 | 2010 |
In 2010, National University implemented UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) to centralize Time and Attendance across the institution, supporting time capture for both staff and faculty. The deployment positioned UKG Workforce Central Timekeeper as the primary system for punch collection, timecard processing, and labor data used by payroll and workforce administrators.
The implementation configured standard Time and Attendance capabilities, including punch capture, timesheet edits, exception handling, pay rule enforcement, and supervisor approval workflows. UKG Workforce Central Timekeeper was configured to handle schedule adherence and time rounding policies consistent with higher education shift patterns, with system-level configuration for accrual tracking and exception reporting.
Integrations included working links to Kronos Scheduling and Kronos Timekeeping components, and operational automation using shell scripting concepts to manage batch exports and system housekeeping. The solution operated across university departments and campus functions, routing approved time data to central payroll reconciliation processes and producing audit-ready reports.
Governance emphasized supervisor-level time approvals, centralized payroll validation, and operational procedures for exception resolution, with shell-scripted automation supporting nightly data feeds and reporting. The implementation narrative centers on National University, UKG Workforce Central Timekeeper, and Time and Attendance as the core application-category relationship for institutional time and payroll operations.
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Time and Attendance | HCM |
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2010 | 2010 |
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Workforce Scheduling | HCM |
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2010 | 2010 |
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National University AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, National University deployed LiveChat on its public website to provide real-time messaging and visitor engagement. LiveChat was implemented as a web-embedded chat widget under the Chatbots and Conversational AI category, delivering agent-facing chat consoles and transcript capture for inbound site inquiries on nu.edu.
The implementation focused on standard Chatbots and Conversational AI capabilities, including the LiveChat widget for browser sessions, canned responses and chat transcript logging, and routing to online agents via the LiveChat agent console. Operational scope is centered on the university website, with configuration and governance oriented around chat availability, message handling workflows, and centralized transcript retention for student-facing inquiry handling.
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National University Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2022 | 2022 |
In 2022, National University implemented Tableau for Analytics and BI on its public website. The deployment embedded Tableau visualizations and interactive dashboards as the primary web-based reporting and data visualization layer, enabling the university to surface institutional metrics and interactive content directly on nu.edu. National University Tableau Analytics and BI supports published dashboards, interactive charts, and parameterized views to present analytics to web visitors and authorized stakeholders.
Configuration emphasized embedded analytics, dashboarding, and self-service visualization capabilities consistent with Analytics and BI platforms, including interactive filtering, drill paths, and scheduled data refreshes for published artifacts. Governance and operational controls were organized around publishing workflows, content approval and access controls, and lifecycle management for web-facing dashboards to manage what analytics are exposed on the website. The implementation concentrated operational scope on website-level delivery, positioning Tableau to serve web audiences and formalize the universitys web reporting and visualization practices.
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National University Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2016 | 2016 |
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National University Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2018 | 2018 |
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Contract Lifecycle Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2020 | 2020 |
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National University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2023 | 2023 |
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Community Management | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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National University ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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National University PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2021 | 2021 |
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National University IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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National University CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at National University
Apps Being Evaluated by National University Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-17 | National University | Evaluated | Blue Yonder | Blue Yonder Transportation Management ( ex JDA TMS ) | Transportation Management | SCM |
| 2025-11-17 | National University | Evaluated | ProShip | ProShip Shipping | Shipping Management | eCommerce |
| 2025-11-17 | National University | Evaluated | E2open | E2open (ex BluJay TMS) | Transportation Management | SCM |
| 2025-11-17 | National University | Evaluated |
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Shipping Management | eCommerce |
| 2025-11-17 | National University | Evaluated |
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Warehouse Management | SCM |
| 2025-10-06 | National University | Evaluated |
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Dealership Management | ERP Services and Operations |
| 2025-09-26 | National University | Evaluated |
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Core Banking | ERP Services and Operations |
| 2025-09-17 | National University | Evaluated |
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PEO (Professional Employer Organization) | Professional Services |
| 2025-08-18 | National University | Evaluated |
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Core HR | HCM |