Stoke-on-Trent, ST7 1XW,
United Kingdom
National Veterinary Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by National Veterinary Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 426 National Veterinary Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that National Veterinary Services has purchased the following applications: IFS Cloud ERP for ERP Financial in 2019, IFS HCM for Core HR in 2008, VetIT for Medical Practice Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems National Veterinary Services is running and its propensity to invest more and deepen its relationship with IFS , VetIT , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing National Veterinary Services revenues, which have grown to $452.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Veterinary Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2019 | 2019 |
In 2019 National Veterinary Services implemented IFS Cloud ERP as its enterprise finance and operations platform, adopting the application to support core accounting and distribution workflows within the organization. The deployment is positioned as an ERP Financial solution and was executed as a multi-functional programme covering finance and operational domains across the business.
Implementation focused on standard ERP Financial capabilities including general ledger, accounts payable, accounts receivable, procurement and inventory control, with configuration workstreams aligned to wholesale distribution order to cash and stock management processes. The IFS Cloud ERP configuration was organized into functional modules that reflect finance, procurement, sales order management and warehouse operations while enabling continuous configuration iterations under a program lifecycle.
The programme explicitly integrated the IFS Cloud ERP with the companys Salesforce CRP system and the NVS On-Line customer B2B retail portal, supporting data continuity between customer ordering, CRM records and financial postings. Integration workstreams were part of a continuous change programme aimed at expanding Salesforce CRP capabilities and incrementally improving the B2B portal user flows while keeping transactional finance and customer order data synchronized.
Governance was institutionalized by an embedded mixed mode project management lifecycle that combines Waterfall and Agile practices under SaFe, managed by an internal IT programme manager leading software developers and project managers. The rollout approach emphasized programme level coordination across IT, finance, sales and supply chain teams, with iterative releases and ongoing change management to support adoption and system evolution.
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ERP Financial | ERP Financial Management |
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2008 | 2009 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| VetIT | Legacy | VetIT | Medical Practice Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, National Veterinary Services implemented VetIT as its Medical Practice Management application. The deployment established a cloud based VetIT core coupled with a custom client engagement portal called ePet and a centralized analytics layer to support clinical and client workflows.
The implementation included functional modules for automated, personalised client communications and appointment reminders, client access to pet medical events and clinical notes, and transactional data extraction from VetIT into the ePet interface. Development and configuration work used .NET Core and C#, Angular with TypeScript and Material UI for the front end, SQL Server for transactional storage, Azure Functions for serverless processing, and REST API patterns consistent with Medical Practice Management integration requirements.
Data architecture incorporated a Google BigQuery based data warehouse to consolidate operational data and prepare it for analysis, with Google BigQuery ML applied for machine learning experimentation and insight generation. Data flows were explicit, with ePet extracting pet and appointment details from VetIT and ingestion pipelines consolidating that data into BigQuery, while Azure DevOps pipelines were used to build, test, and deploy the solution.
Operational coverage focused on clinical staff and client engagement processes within National Veterinary Services, aligning distribution and practice workflows to a single Medical Practice Management application. Governance and delivery emphasized CI CD via Azure DevOps, API driven integrations, SOLID design principles and DevOps practices, and the stated outcome included freeing up staff time while enabling pet owners to access medical records and appointment information through ePet.
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Medical Practice Management | ERP Services and Operations |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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