AI Buyer Insights:

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

National Water Company Tech Stack and Enterprise Applications

National Water Company ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle E-Business Suite ERP Financial ERP n/a 2013 2013
In 2013, National Water Company deployed Oracle E-Business Suite as an ERP Financial application to establish a centralized financial backbone supporting billing and customer-facing processes. The implementation positioned Oracle E-Business Suite as the core ERP Financial solution interfacing with customer care, billing, e-services, and mobility channels to align finance with operational customer workflows. The deployment focused on configuring financial controls and transactional workflows, including integration with the Accounts Receivable module of Oracle E-Business Suite to support the introduction of VAT, new rate structures, and a change in accounting mode. Workstreams emphasized maintainable configuration, reusable components, and flexibility to accommodate regulatory changes and tariff adjustments, while functional work included billing interfaces and revenue recognition alignment typical of ERP Financial systems. Integrations were a central element of the implementation, with Oracle E-Business Suite linked to core customer applications and channels. Explicit interfaces and integrations included Customer Care and Billing changes, CC&B to GIS and CC&B to EAM interfaces, a SharePoint e-services portal, IVR, a customer service mobile application on the Kony platform, integration with SADAD payment infrastructure, and a municipality integration for new connection request management. These integrations were managed as coordinated change efforts to preserve data consistency across billing, metering, and payment systems. Governance and delivery practices centered on collaboration with the Business Analyst team to capture and validate business requirements, assess risks, and influence business decisions to optimize IT resource use. Delivery leadership directed development teams with regular coaching and follow up to increase performance, and enforced design principles for coherence, reusability, flexibility, and sustainability during the change development lifecycle across CC&B, eBranch, and mobility applications. Operational analysis work included end to end reviews of meter replacement and billing processes, complaints management, and data quality remediation efforts. As a result of these activities, National Water Company reduced gaps and boosted business and customer experience through data driven solutions and tighter alignment between Oracle E-Business Suite as an ERP Financial platform and customer engagement systems.
ERP Financial ERP 2026 2026
National Water Company HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Cloud HCM Core HR HCM n/a 2026 2026
National Water Company ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Enterprise Asset Management Enterprise Asset Management ERP Services and Operations n/a 2020 2020
In 2020 National Water Company deployed Oracle Enterprise Asset Management as part of an Oracle Customer Care and Billing program delivered in Riyadh, integrating asset management with customer service and billing workflows. The work targeted Enterprise Asset Management capabilities to support asset lifecycle governance and maintenance coordination across operational teams. The implementation emphasized core asset lifecycle management, centralized asset register and work order management, and preventive maintenance scheduling consistent with Enterprise Asset Management best practices. Configuration and functional design reviews were overseen by a Technical Architect, with approvals mapped to NWC business requirements and design principles, and delivery executed within Agile DevOps practices that included continuous integration, continuous testing and continuous delivery cycles. Integration design was a primary signal, with explicit interfaces between Oracle Enterprise Asset Management and Oracle Customer Care and Billing, Oracle ECM, SharePoint, a React based mobile application using micro front end patterns, on-site customer services workflows and SSRS reporting. These integrations supported synchronized asset records, service scheduling and operational reporting across customer care and field service functions. Governance and rollout were driven through recurring technical workshops, joint design reviews, structured bug resolution and a single point of contact for National Water Company and offshore design and development teams. The Technical Architect role performed daily coordination and design validation to maintain alignment between CC&B configurations and Oracle EAM operational workflows.
Enterprise Asset Management ERP Services and Operations 2026 2026
Field Service Management ERP Services and Operations 2026 2026
National Water Company Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2020 2020
National Water Company Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Enterprise Content Management Content Management 2017 2017
National Water Company SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Supply Chain Management SCM 2026 2026
National Water Company CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Utilities Customer Care and Billing CRM 2020 2020
Utilities Customer Care and Billing CRM 2026 2026
National Water Company EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EPM EPM 2026 2026
National Water Company IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2026 2026

IT Decision Makers and Key Stakeholders at National Water Company

First Name Last Name Title Function Department Email Phone
Asset Management and Operation Excellence : Director Western Cluster Director Operations
Asset Management Manager Manager Operations
Director of Makkah Water Operation & Maintenance Director Finance
Executive Director of the asset and operation excellence Director Investment
Head Of Asset Services Director Investment
Director of Operation and Maintenance Director Finance
Operations Director Director Finance

Apps Being Evaluated by National Water Company Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from National Water Company IT executives and key decision makers. This section highlights National Water Company's latest recorded technology evaluations, including Oracle Enterprise Asset Management for Enterprise Asset Management on 2025-01-14. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the National Water Company digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2025-01-14 National Water Company Evaluated Oracle Oracle Enterprise Asset Management Enterprise Asset Management ERP Services and Operations
FAQ - APPS RUN THE WORLD National Water Company Technographics
National Water Company is a Utilities organization based in Saudi Arabia, with around 4000 employees and annual revenues of $6.00 billion.
National Water Company operates a diverse technology stack with applications such as Oracle E-Business Suite, Oracle Cloud HCM and Oracle Enterprise Asset Management, covering areas like ERP Financial, Core HR and Enterprise Asset Management.
National Water Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle.
National Water Company recently adopted applications including Oracle Cloud ERP in 2026, Oracle Cloud HCM in 2026 and Oracle Utilities Work and Asset Management (WAM) in 2026, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of National Water Company’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates National Water Company’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete National Water Company technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.