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Royal Bank of Scotland
Location
36 St Andrew Square,
Edinburgh, EH2 2AD,
United Kingdom
Website
https://www.rbs.co.uk/
Phone
44 34 5724-2424
Artw industry
Banking and Financial Services
Employee
Revenue

Royal Bank of Scotland Technographics

Royal Bank of Scotland Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Royal Bank of Scotland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 61651 Royal Bank of Scotland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Royal Bank of Scotland has purchased the following applications: Worldpay for Payment Processing in 2019, Mercer Darwin Benefits (formerly Thomsons Online Benefits) for Benefits Administration in 2014, Broadcom CA 7 Workload Automation Intelligence for Business Process Management in 2012 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Royal Bank of Scotland is running and its propensity to invest more and deepen its relationship with WorldPay , Mercer , Broadcom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Royal Bank of Scotland revenues, which have grown to $18.88 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Royal Bank of Scotland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Royal Bank of Scotland Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
WorldPay Legacy Worldpay Payment Processing ERP Financial Management n/a 2019 2019
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Mercer Legacy Mercer Darwin Benefits (formerly Thomsons Online Benefits) Benefits Administration HCM n/a 2014 2014
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Broadcom Legacy Broadcom CA 7 Workload Automation Intelligence Business Process Management ERP Services and Operations n/a 2012 2012
In 2012 Royal Bank of Scotland operated Broadcom CA 7 Workload Automation Intelligence as a core Business Process Management solution to orchestrate large overnight batch sequencing across its retail operations. The implementation centered on workload automation capabilities for job scheduling, dependency sequencing, job control and monitoring to enforce overnight processing windows and operational job order for group retail account updates. Broadcom CA 7 Workload Automation Intelligence was configured to manage end of day and overnight batch workflows, including job dependency chains and automated sequencing logic typical of Business Process Management workload automation. Operational controls included scheduled runs, automated job triggers and monitoring alerts, with configuration focused on sequencing and timing rather than application-level business logic. In June 2012 an update to the CA 7 environment corrupted batch processing for Royal Bank of Scotland group retail operations, disrupting the sequencing of overnight jobs. The failure affected millions of accounts, required manual balance updates by operations teams and created a bank-wide remediation program to restore correct account states. Governance response centered on incident remediation and operational fixes, with substantial fines and remediation work imposed on the bank as explicit consequences of the failure. The episode underscores the operational risk profile of Business Process Management workload automation when sequencing and scheduling controls fail, and the need for robust change control and testing around job scheduling updates.
Core Banking ERP Services and Operations 2023 2023
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2013 2013
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Asset Management Content Management 2015 2015
Digital Signing Content Management 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2016 2016
Customer Experience CRM 2021 2021
Customer Experience CRM 2017 2018
Data Management Platform CRM 2021 2021
Marketing Analytics CRM 2014 2014
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2016 2016
Tag Management CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2019 2019
Investment Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transfer Agency Investment Management 2017 2017
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AML, Fraud and Compliance TRM 2017 2017
AML, Fraud and Compliance TRM 2015 2015
Governance, Risk and Compliance TRM 2021 2021
Governance, Risk and Compliance TRM 2021 2021
Treasury Management TRM 2015 2015
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Extract, Transform, and Load (ETL), Data Replication PaaS 2013 2013
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Servers, Storage and Networking IaaS 2007 2007
Professional Services
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Professional Services Professional Services 2017 2017
IT Decision Makers and Key Stakeholders at Royal Bank of Scotland
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by Royal Bank of Scotland Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Royal Bank of Scotland Technographics

Royal Bank of Scotland is a Banking and Financial Services organization based in United Kingdom, with around 61651 employees and annual revenues of $18.88 billion.

Royal Bank of Scotland operates a diverse technology stack with applications such as Worldpay, Mercer Darwin Benefits (formerly Thomsons Online Benefits) and Broadcom CA 7 Workload Automation Intelligence, covering areas like Payment Processing, Benefits Administration and Business Process Management.

Royal Bank of Scotland has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as WorldPay, Mercer and Broadcom.

Royal Bank of Scotland recently adopted applications including SAP Fioneer Core Banking in 2023, Adobe Experience Cloud in 2021 and Adobe Audience Manager in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Royal Bank of Scotland’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Royal Bank of Scotland’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Royal Bank of Scotland technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.