Navient
13865 Sunrise Valley Drive,
Herndon, 20171, VA,
United States
Herndon, 20171, VA,
United States
1 703-810-3000
Banking and Financial Services
Navient Technographics
Navient Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Navient and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 Navient employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Navient has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, Sterling Background Check for BackGround Screening in 2020, AppWorx Workload Automation for Business Process Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Navient is running and its propensity to invest more and deepen its relationship with Oracle , Fiserv , Sterling Talent Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Navient revenues, which have grown to $1.28 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Navient intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Navient Tech Stack and Enterprise Applications
Navient ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | Calfrac Well Services | 2020 | 2021 |
In 2020, Navient implemented Oracle Cloud ERP, deploying the Oracle Fusion ERP and EPM Cloud as its ERP Financial solution. The implementation was led by Navient's Managing Director, Financial Systems, who manages a cross functional financial systems team supporting the CFO organization. That team provides systems support for Oracle Fusion ERP and EPM, Principia, and PeopleSoft Treasury, and the program emphasized standardized business processes and a controlled operating environment across the enterprise.
The Oracle Cloud ERP deployment included configuration and automation of general ledger, procurement, and purchasing modules as core functional capabilities, with Oracle Fusion EPM used for planning and financial management functions. Implementation work focused on configuring ledgers, procurement and purchasing workflows, and consolidating financial process ownership to create consistent accounting and procurement operations.
Integrations connected Oracle Cloud ERP to Principia and PeopleSoft Treasury, and the financial systems integration lead managed consolidation activities for corporate acquisitions to achieve a single controlled operating environment for subsidiaries. The cross functional scope centered on the CFO organization and acquisition integration, and the program engaged implementation partner Calfrac Well Services on the delivery team.
Governance was maintained through the Corporate Strategic Initiatives committee and centralized ownership under the Managing Director, Financial Systems, which reinforced best practices and process standardization. The rollout was executed with stakeholders, partners, and end users working remotely due to the COVID 19 pandemic, the project was delivered below budget, and the team received the Navient Navigator Leadership Award 2020 following the successful launch.
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Expense Management | ERP |
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2014 | 2014 |
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Payment Processing | ERP |
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2014 | 2014 |
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Navient HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2020 | 2020 |
In 2020 Navient implemented Sterling Background Check as part of its BackGround Screening tooling to support high volume temporary candidate screening for Talent Acquisition. The deployment supported a remote recruiting cycle that ran December 2020 to June 2021 and centered on screening, verification, and candidate status tracking for contract hires.
The implementation emphasized standard BackGround Screening capabilities, including candidate identity checks, verification workflows, and adjudication steps aligned to recruiting stages. Sterling Background Check was used alongside manual and semi automated processes to validate candidate information uncovered during online research and interviews conducted through job boards.
Operational coverage focused on Talent Acquisition activities for temporary and contract staffing, with Sterling Background Check used in conjunction with Workday and SmartSheet for candidate tracking and onboarding coordination. New candidate tracking and verification methods were implemented using Excel, reflecting a pragmatic mixture of system based checks and spreadsheet driven orchestration.
Governance was organized around recruiting and onboarding checkpoints, with recruiters following up with candidates at all stages and documenting verification status as part of onboarding workflows. The work reflected a targeted, time boxed rollout for remote temporary hiring, integrating screening outputs into existing applicant tracking activities without an explicit external systems integrator.
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Core HR | HCM |
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2008 | 2018 |
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Core HR | HCM |
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2008 | 2018 |
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Employee Experience | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2000 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2013 | 2013 |
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Recruiting, Candidate Relationship Management | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2014 | 2014 |
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Navient ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2018 | 2018 |
Navient implemented AppWorx Workload Automation in 2018 to centralize Business Process Management for enterprise job scheduling and release orchestration. The deployment positioned AppWorx Workload Automation as the primary scheduling engine to coordinate cross-application workloads and to standardize batch and event-driven processes across IT operations and application development teams.
The implementation included configuration of workload automation workflows, agent-based job execution, and promotion pipelines to move code and file changes from development to production. Operational activities documented during the period included file migrations for application development teams, orchestration of Tomcat and Java application upgrades, and hands-on production deployments using remote access tools and RAdmin.
Architecturally the solution was operated alongside the estate of Linux servers and used a relational persistence layer for scheduling metadata, aligning with common workload automation architectures in large financial services environments. AppWorx Workload Automation was used to schedule and monitor batch jobs, enforce sequencing and dependencies, and provide centralized logging and troubleshooting for application teams.
Governance was organized around a central job scheduling function that maintained existing job definitions, scheduled new application workflows, and provided operational support and escalation for runbook execution. Change control and deployment procedures emphasized controlled promotions from development to production and coordinated troubleshooting between the scheduling team and application owners.
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Navient Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Navient CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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Navient EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2021 |
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Navient Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2008 | 2008 |
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Supplier Relationship Management | Procurement |
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2008 | 2008 |
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Navient IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2018 | 2018 |
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Navient CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Navient
| First Name | Last Name | Title | Function | Department | Phone | |
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Director, HRIS & Workforce Analytics | Director | HR | |
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Director, Talent Management | Director | HR | |
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SVP, HR | VP | HR | |
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Director, HR Operations | Director | HR | |
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Head of Data Analytics - Internal Audit, Director | Director | IT | |
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Manager. Workforce Analytics and Reporting | Manager | HR | |
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Director, Financial Institution Sales | Director | Finance | |
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Vice President Business Development | VP | Sales | |
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Regional Director Government Sales | Director | Finance | |
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VP of Operations | VP | Operations | |
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Senior Director Operations | Director | Operations | |
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President and Chief Executive Officer | CXO | Finance | |
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Director, HR Business Partner | Director | HR | |
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Financial Planning and Analysis Director | Director | Finance | |
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EVP,CFO | CXO | Finance | |
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Director, IT Strategic Sourcing | Director | Procurement | |
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Manager Purchasing | Manager | Procurement | |
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Senior Director, Corporate Procurement | Director | Procurement | |
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SVP Financial Planning and Analysis | VP | Finance | |
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Senior Vice President and Chief Human Resources | CXO | HR | |
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Senior Director, Corporate Procurement | Director | Procurement | |
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Director FPA & Head Of Corporate Development | Director | Finance | |
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Director Financial Systems | Director | IT | |
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Director Talent Acquisition | Director | HR | |
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Director Talent Acquisition | Director | HR | |
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Sr Director-Compliance | Director | Legal | |
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Senior Director, Strategic Talent Acquisition | Director | HR | |
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SVP and CIO | VP | IT | |
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Director of IT | Director | IT | |
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Group President, Business Processing Solutions | CXO | Finance | |
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Sr Director IT | Director | IT | |
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Apps Being Evaluated by Navient Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Navient IT executives and key decision makers. This section highlights Navient's latest recorded technology evaluations, including Box for Content Management on 2025-06-04 and Workday Recruiting for Applicant Tracking System, Recruiting on 2025-04-04. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Navient digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-06-04 | Navient | Evaluated | Box | Box | Content Management | Content Management |
| 2025-04-04 | Navient | Evaluated | Workday | Workday Recruiting | Applicant Tracking System, Recruiting | HCM |
FAQ - APPS RUN THE WORLD Navient Technographics
Navient is a Banking and Financial Services organization based in United States,
with around 4500 employees and annual revenues of $1.28 billion.
Navient operates a diverse technology stack with applications such as
Oracle Cloud ERP, Sterling Background Check and AppWorx Workload Automation,
covering areas like ERP Financial, BackGround Screening and Business Process Management.
Navient has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Sterling Talent Solutions and Broadcom.
Navient recently adopted applications including
Akamai CDN in 2021, Oracle Cloud ERP in 2020 and Sterling Background Check in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Navient’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Navient’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Navient technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.