Melton Mowbray, LE13 0PB,
United Kingdom
Ndaba Technographics
Ndaba Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ndaba and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5 Ndaba employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ndaba has purchased the following applications: Microsoft 365 for Collaboration in 2016, Sirportly for Customer Support in 2020, Intuit Mailchimp Mandrill for Transactional Email in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ndaba is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Krystal Hosting or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ndaba revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ndaba intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ndaba Tech Stack and Enterprise Applications
Ndaba Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
Ndaba implemented Microsoft 365 in 2016 to establish cloud-first Collaboration for its five-person professional services firm in the United Kingdom, with Microsoft 365 capabilities surfaced on their website. The implementation targets core collaboration needs for a small organization, centralizing email, document sharing, and client-facing content under a single Microsoft 365 tenant.
Microsoft 365 was configured to provision standard collaboration modules including Exchange Online for business email, SharePoint Online for site content and document libraries, OneDrive for Business for personal file sync, and Microsoft Teams for real time communication. Administration and governance follow a cloud-native, tenant-level model that supports simple user provisioning and license management for Ndaba's small staff, while operational scope spans client communication, document management, and marketing content published on the company website.
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
Ndaba CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Krystal Hosting | Legacy | Sirportly | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, Ndaba implemented Sirportly as its Customer Support solution on the company website. The deployment used Sirportly's web-based ticketing to capture customer inquiries via embedded web forms and email conversion, centralizing case intake for the company's small customer-facing team. The implementation aligns with Customer Support functional workflows including ticket management, response templates, and basic SLA tracking typical for helpdesk applications.
Sirportly was embedded on Ndaba's website hosted through Krystal Hosting, and it functions as the primary support channel for the firm's client services and account management activities. Configuration is proportionate to a five-person professional services firm, focusing on ticket routing, status tracking, and consolidated customer communication rather than broad enterprise integrations. Governance and day-to-day operations are managed within the customer-facing team, with Sirportly serving as the system of record for incoming support requests.
|
Ndaba PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp Mandrill | Transactional Email | PaaS | n/a | 2014 | 2014 |
In 2014, Ndaba implemented Intuit Mailchimp Mandrill on its website to handle Transactional Email for customer-facing communications and account notifications. The implementation is oriented to a small professional services firm with five employees, and the application is embedded in web workflows to trigger message sends tied to user actions and account events.
Intuit Mailchimp Mandrill was configured for standard transactional capabilities, including SMTP and API-based message delivery, template management for personalized content, and event-driven sending tied to website workflows. Configuration emphasis included message templating and delivery controls, with monitoring of delivery events and bounce handling typical of Transactional Email implementations.
Operational coverage centers on website-driven customer communications and internal account administration, with template governance and in-house maintenance scaled to a small team. Integrations are focused on the Ndaba website where Intuit Mailchimp Mandrill executes transactional workflows, and operational processes reflect lightweight governance for template updates and transactional trigger management.
|
Ndaba IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Ndaba
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ndaba Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||