Neath Port Talbot County Borough Council
Neath Port Talbot CBC Civic Centre,
Port Talbot, SA13 1PJ,
United Kingdom
Port Talbot, SA13 1PJ,
United Kingdom
44 16 3968-6868
Government
Neath Port Talbot County Borough Council Technographics
Neath Port Talbot County Borough Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Neath Port Talbot County Borough Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Neath Port Talbot County Borough Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Neath Port Talbot County Borough Council has purchased the following applications: Barclaycard Spend Management (OEM Visa) for Expense Management in 2017, Zellis MyView for Employee Self Service in 2017, Rocket.chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Neath Port Talbot County Borough Council is running and its propensity to invest more and deepen its relationship with Barclaycard , Zellis , Rocket.chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Neath Port Talbot County Borough Council revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Neath Port Talbot County Borough Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Neath Port Talbot County Borough Council Tech Stack and Enterprise Applications
Neath Port Talbot County Borough Council ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Barclaycard | Legacy | Barclaycard Spend Management (OEM Visa) | Expense Management | ERP | n/a | 2017 | 2017 |
In 2017, Neath Port Talbot County Borough Council deployed Barclaycard Spend Management (OEM Visa) as its Expense Management solution to centralize corporate card activity and administrative finance workflows. The implementation supported Council business support staff in Neath, including teams operating within a Child Protection environment, and became the primary tool for managing Barclaycard spend alongside routine administrative duties.
Configuration focused on standard Expense Management capabilities, including corporate card transaction ingestion, receipt imaging and capture, and automated reconciliation workflows to support monthly reconciliations. Functional use cases implemented included processing invoices, tracking petty cash alongside card transactions, and providing receipt and documentation storage associated with card spend, consistent with typical expense lifecycle management.
Operational processes incorporated document capture into a purpose-built database, with scanning of transaction paperwork and client-facing materials routed to that repository. Administrative workflows remained closely tied to existing scheduling and travel arrangements, for example maintaining staff diaries in Outlook and arranging travel and accommodation, while expense approvals and card reconciliations were performed by Business Support officers.
Governance and day-to-day process changes emphasized monthly reconciliations and routine invoice processing as part of the Barclaycard Spend Management workflow. Barclaycard Spend Management (OEM Visa) was used to standardize card reconciliation and receipt management across the Council’s administrative functions, supporting finance controls and operational administration without introducing named third-party system integrations.
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Neath Port Talbot County Borough Council HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zellis | Legacy | Zellis MyView | Employee Self Service | HCM | n/a | 2017 | 2017 |
In 2017 Neath Port Talbot County Borough Council implemented Zellis MyView as its Employee Self Service portal and exposed the application through the council website. Zellis MyView is delivered via the hosted MyView landing URL used by council staff, providing a single web entry point for employee self-service tasks.
The deployment focuses on standard Employee Self Service capabilities, including payslip and statement access, absence requests and approvals, and personal data and contact detail management, aligned to HR and payroll administrative workflows. Zellis MyView is configured to support role based access and user provisioning patterns typical for local government staff, with the application acting as the central staff-facing interface for routine HR and payroll queries.
Operational scope covers the council workforce of roughly 1,000 employees across Neath Port Talbot County Borough Council departments, with governance routed through HR and payroll process owners to manage access controls and ongoing user lifecycle changes. The implementation emphasizes a web hosted self-service front end, Zellis MyView, integrated into the council’s employee access model and operational HR processes.
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Neath Port Talbot County Borough Council AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Neath Port Talbot County Borough Council deployed Rocket.chat on its website. Rocket.chat, categorized as Chatbots and Conversational AI, was provisioned as the council's public-facing web chat channel to support citizen engagement and online service queries for an organization of about 1,000 employees.
The implementation centered on embedding the Rocket.chat web chat widget into council pages and configuring standard conversational capabilities, including channel and direct messaging, bot automation for routine inquiries, message routing and administrative moderation. Governance and operational controls were established for chat administration, user account management and escalation workflows to align the Chatbots and Conversational AI deployment with existing citizen services and customer support processes.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Neath Port Talbot County Borough Council Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2018 | 2018 |
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Neath Port Talbot County Borough Council Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2016 | 2016 |
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Neath Port Talbot County Borough Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2015 | 2015 |
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Neath Port Talbot County Borough Council Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2016 | 2017 |
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Neath Port Talbot County Borough Council PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Neath Port Talbot County Borough Council CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Neath Port Talbot County Borough Council
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Executive | CXO | Finance | |
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Regional Finance Officer | Manager | Finance | |
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Head of Financial Services | Director | Finance | |
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HR Business Manager | Manager | HR | |
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Director of Finance and Corporate Services | Director | Finance | |
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Buisness Finance Manager | Manager | Finance | |
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Corporate Procurement Manager | Manager | Procurement | |
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Head of Head of Information & Communications Technology | Director | IT | |
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Head of Human Resources | Director | HR | |
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IT Manager | Manager | IT | |
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Finance Manager | Manager | Finance | |
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Senior Procurement Officer | Director | Procurement | |
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Finance Officer | Manager | Finance | |
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Chief Digital Officer | CXO | IT | |
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Apps Being Evaluated by Neath Port Talbot County Borough Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Neath Port Talbot County Borough Council IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Neath Port Talbot County Borough Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Neath Port Talbot County Borough Council Technographics
Neath Port Talbot County Borough Council is a Government organization based in United Kingdom,
with around 1000 employees and annual revenues of $400.0 million.
Neath Port Talbot County Borough Council operates a diverse technology stack with applications such as
Barclaycard Spend Management (OEM Visa), Zellis MyView and Rocket.chat,
covering areas like Expense Management, Employee Self Service and Chatbots and Conversational AI.
Neath Port Talbot County Borough Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Barclaycard, Zellis and Rocket.chat.
Neath Port Talbot County Borough Council recently adopted applications including
Zoho SalesIQ in 2020, Amazon SES in 2019 and Rocket.chat in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Neath Port Talbot County Borough Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Neath Port Talbot County Borough Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Neath Port Talbot County Borough Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.