Altrincham, WA14 1EP,
United Kingdom
NES Fircroft Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by NES Fircroft and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 NES Fircroft employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NES Fircroft has purchased the following applications: Gupshup RoboRecruiter HR Chatbot for Recruiting Chatbot in 2020, Microsoft 365 for Collaboration in 2022, NowSignage for Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NES Fircroft is running and its propensity to invest more and deepen its relationship with Gupshup , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NES Fircroft revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NES Fircroft intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gupshup | Legacy | Gupshup RoboRecruiter HR Chatbot | Recruiting Chatbot | HCM | n/a | 2020 | 2020 |
In 2020, NES Fircroft deployed Gupshup RoboRecruiter HR Chatbot as a Recruiting Chatbot to re-engage a targeted pool of previously engaged candidates for a Norway contractor fulfilment project. The implementation targeted a campaign inviting 1,491 candidates to a multilingual conversational flow, the conversation being required in both English and Norwegian to match the client project requirements.
The Gupshup RoboRecruiter HR Chatbot conversation was configured to both re-engage candidates and capture capability data relevant to open roles, using localized language variants and scripted assessment prompts. The campaign automation sent invitations and logged responses, and within 48 hours 25 percent of invitees had taken part in the conversation, generating almost 350 candidate engagements that recruiters could act upon.
Integration work focused on connecting chatbot response data into NES Global Talent recruitment workflows via CRM integration, enabling recruiters to consume structured candidate interaction records rather than manual outreach notes. Operational coverage concentrated on the recruiting and contractor fulfilment teams supporting the Norway engagement, with the chatbot handling initial candidate contact and qualification steps to accelerate shortlist creation.
Governance for the pilot was managed by Applications Project Manager Kevin McGrath, who initiated the evaluation after monitoring available conversational tools. The pilot decision cited the platform team support, simplicity of use, and the ability to integrate into their CRM as key selection criteria, and the rollout shifted first-touch engagement from manual outreach to automated conversational screening.
Results reported in the case study include 1,491 candidates invited, 25 percent participation within 48 hours, and almost 350 candidate engagements inside that window, and a stated 400 percent improvement in candidate engagement hours from campaign initiation to completion. The Gupshup RoboRecruiter HR Chatbot implementation materially changed frontline recruiting workflow by prioritizing automated re-engagement and delivering structured candidate responses for faster shortlisting.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NowSignage | Legacy | NowSignage | Content Management | Content Management | n/a | 2020 | 2020 |
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Digital Signing | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics, Lead Generation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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