Seven Hills, 2147, NSW,
Australia
Ness Corporation Technographics
Ness Corporation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ness Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Ness Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ness Corporation has purchased the following applications: SmartLink Uchat for Chatbots and Conversational AI in 2023, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, Adobe Commerce (ex Magento) for eCommerce in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ness Corporation is running and its propensity to invest more and deepen its relationship with Ness Corporation , Google , Facebook or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ness Corporation revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ness Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ness Corporation Tech Stack and Enterprise Applications
Ness Corporation AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ness Corporation | Legacy | SmartLink Uchat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2021 Ness Corporation deployed SmartLink Uchat as a Chatbots and Conversational AI solution to support customer facing conversational automation and internal support workflows within its CRM and customer service area in Australia. The implementation positioned SmartLink Uchat to handle common customer inquiries and to provide automated assistance for internal support tasks, aligning application use with service and CRM functional needs.
SmartLink Uchat was configured to provide multichannel conversational flows, intent classification, knowledge base driven responses, and agent escalation workflows, reflecting capabilities typical of Chatbots and Conversational AI platforms. Operational coverage focused on customer service and internal support teams, with governance oriented to conversation content management, intent model tuning, and role based administration for service agents and support staff.
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Ness Corporation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Ness Corporation eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Commerce (ex Magento) | eCommerce | eCommerce | n/a | 2017 | 2017 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Ness Corporation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2022 | 2022 |
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Ness Corporation PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Ness Corporation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Ness Corporation
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ness Corporation Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||