Ashaiman, GB-018-9188,
Ghana
New Crystal Health Services Ghana Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by New Crystal Health Services Ghana and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 New Crystal Health Services Ghana employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that New Crystal Health Services Ghana has purchased the following applications: ClayHR Core HCM for Core HR in 2023, My Live Chat for Chatbots and Conversational AI in 2018, WordPress for Web Content Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems New Crystal Health Services Ghana is running and its propensity to invest more and deepen its relationship with ClayHR(formerly BizMerlinHR) , My Live Chat , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing New Crystal Health Services Ghana revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for New Crystal Health Services Ghana intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ClayHR(formerly BizMerlinHR) | Legacy | ClayHR Core HCM | Core HR | HCM | n/a | 2023 | 2023 |
In 2023, New Crystal Health Services Ghana implemented ClayHR Core HCM. The Core HR deployment uses Leave Management, Performance Review and Roster Management modules across its network of hospitals in Ghana.
ClayHR Core HCM was configured to manage leave workflows, standardize performance review cycles and establish roster management rules to support shift coverage and staffing continuity. Functional configuration focused on Leave Management for absence tracking, Performance Review for recurring appraisal cycles, and Roster Management for shift assignment and coverage logic.
The rollout covered approximately 450 employees across multiple hospital branches in Ghana, extending HR administration and scheduling capabilities across hospital sites. Primary business functions impacted were HR administration and operations, with the application serving as the system of record for leave, reviews and rosters.
Governance changes aligned performance review timing and roster practices across branches to create consistent processes. The implementation improved staff scheduling and made performance review cycles more consistent across branches, according to the deployment notes.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| My Live Chat | Legacy | My Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WordPress | Web Content Management | Content Management | n/a | 2015 | 2015 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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