New Flyer Industries
480 Hartney St,
Arnprior, K7S 0B8, ON,
Canada
Arnprior, K7S 0B8, ON,
Canada
1 613-622-7949
Manufacturing
New Flyer Industries Technographics
New Flyer Industries Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by New Flyer Industries and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 New Flyer Industries employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that New Flyer Industries has purchased the following applications: Oracle Field Service Cloud (ex TOA ETAdirect) for Field Service Management in 2014, Microsoft Power BI for Analytics and BI in 2017, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems New Flyer Industries is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing New Flyer Industries revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for New Flyer Industries intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
New Flyer Industries Tech Stack and Enterprise Applications
New Flyer Industries ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Field Service Cloud (ex TOA ETAdirect) | Field Service Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014 New Flyer Industries implemented Oracle Field Service Cloud (ex TOA ETAdirect) as its Field Service Management platform to standardize field activities and quota controls. The implementation emphasized programmatic activity creation and quota provisioning using REST API based mapping to drive scheduling and dispatch processes within Oracle Field Service Cloud (ex TOA ETAdirect).
Configuration work centered on field activity templates, quota rules, scheduling and dispatch logic, and API payload mapping to translate source work orders into Oracle Field Service Cloud activity objects. The deployment included configuration of service windows, resource availability parameters, and automated activity lifecycle states to align with typical Field Service Management workflows such as assignment, acceptance, and completion tracking.
Integration scope was explicitly API first, integrating source operational data into Oracle Field Service Cloud via REST APIs to create activities and populate quota attributes. The data mapping and transformation layer handled field activity attributes, quota values, and resource assignment hints, supporting downstream scheduling and technician dispatch. Operational coverage included field operations, service planning, and maintenance teams responsible for daily dispatch and quota management.
Governance and process changes were introduced around API payload standards, mapping rules, error handling, and orchestration of activity creation to ensure consistency between source systems and Oracle Field Service Cloud. Rollout was organized as an integration and configuration program focused on replacing manual activity creation with automated, API driven processes and establishing governance for ongoing mapping updates and exception workflows.
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New Flyer Industries Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2017 | 2018 |
In 2017 New Flyer Industries deployed Microsoft Power BI within its Analytics and BI environment to centralize interactive dashboards and dynamic reports. The Microsoft Power BI rollout prioritized converting dispersed extracts into governed datasets to provide consolidated operational visibility across key business functions.
Configuration emphasized dataset modeling, report authoring, role based workspaces, and scheduled refresh automation. The implementation used Power BI Desktop for development and the Power BI service for publishing and distribution, with on premises data gateway patterns to maintain live connections to Oracle DB for transactional and master data.
Integrations leveraged SharePoint to host standard forms and to trigger automated workflows, Oracle DB as the canonical data source, and Cognos for coexistence of historical reporting and metadata alignment. Governance instituted workspace permission controls, certified datasets, and refresh policies to support controlled self service analytics and to preserve report lineage and data provenance.
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New Flyer Industries Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, New Flyer Industries implemented Microsoft 365 as its Collaboration platform. Microsoft 365 is referenced in web assets on NewFlyer.com, indicating a tenant-level cloud deployment used to support corporate collaboration and public-facing content workflows.
The Microsoft 365 deployment includes standard Collaboration capabilities such as Exchange Online for email, SharePoint Online for content services and intranet, Microsoft Teams for synchronous collaboration, and OneDrive for personal file storage and document sharing. Architecture centers on a cloud tenancy with centralized administration for identity, access, policy enforcement, and compliance configuration, and web content assets reference Microsoft 365 services to streamline authoring and distribution. Operational scope spans corporate functions and product engineering groups, with governance focused on tenant administration, content lifecycle controls, and collaboration policy configuration.
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New Flyer Industries CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2021 | 2021 |
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New Flyer Industries ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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New Flyer Industries IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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New Flyer Industries CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at New Flyer Industries
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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CFO | CXO | Finance | |
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Group Director, IT Business Solutions | Director | IT | |
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Executive Vice President, Sales, Marketing and Customer Program Management | VP | Customer Service | |
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Executive Vice President, Supply Management | VP | Supply Chain | |
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Group Director Finance, Corporate Treasurer | Director | Finance | |
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Director of Finance, Transit Bus | Director | Finance | |
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Director of Taxation | Director | Finance | |
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Group Director, IT Infrastructure | Director | IT | |
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Vice President, Supply Management | VP | Supply Chain | |
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Director, Audit and Risk Management | Director | Risk | |
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VP Service Operations | VP | Operations | |
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Business Segment Director - Metropolitan Fleets | Director | Operations | |
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Service Administration Manager | Manager | Operations | |
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Apps Being Evaluated by New Flyer Industries Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from New Flyer Industries IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the New Flyer Industries digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD New Flyer Industries Technographics
New Flyer Industries is a Manufacturing organization based in Canada,
with around 1000 employees and annual revenues of $200.0 million.
New Flyer Industries operates a diverse technology stack with applications such as
Oracle Field Service Cloud (ex TOA ETAdirect), Microsoft Power BI and Microsoft 365,
covering areas like Field Service Management, Analytics and BI and Collaboration.
New Flyer Industries has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Microsoft.
New Flyer Industries recently adopted applications including
Microsoft 365 in 2021, Intuit Mailchimp in 2021 and New Relic APM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of New Flyer Industries’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates New Flyer Industries’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete New Flyer Industries technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.