AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

New Measured Power Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Faqbot Legacy Faqbot Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, New Measured Power deployed Faqbot on its website. The implementation is classified in the Chatbots and Conversational AI category and positions Faqbot as the primary customer-facing automated FAQ and conversational interface for the company. The Faqbot implementation leverages category-aligned capabilities including natural language understanding, a maintained FAQ knowledge base, configurable conversation flows, and escalation paths to human agents. Configuration work focused on intent definition, response templating, and conversational route rules to reduce repetitive support interactions and standardize answers for common utility questions. Deployment is embedded into the corporate website as a web-facing widget, operating against customer support and customer communications workflows. Operational coverage is centered on customer service use cases typical for utilities, such as billing inquiries, service information, and outage guidance, with the chat interface acting as the initial interaction layer. Governance of Faqbot is organized around content ownership and iterative model tuning, with customer service and digital channels teams responsible for FAQ updates, conversation training, and monitoring conversational performance. Rollout practices emphasized phased content expansion and continuous intent refinement to maintain response accuracy and alignment with company service policies.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2018 2018
Digital Advertising Platform CRM 2017 2017
Marketing Automation CRM 2016 2016
Tag Management CRM 2014 2014
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2022 2022
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
Governance, Risk and Compliance TRM 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2019 2019
IT Decision Makers and Key Stakeholders at New Measured Power
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by New Measured Power Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD New Measured Power Technographics

New Measured Power is a Utilities organization based in Ireland, with around 150 employees and annual revenues of $237.0 million.

New Measured Power operates a diverse technology stack with applications such as Faqbot, Microsoft 365 and Hotjar, covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.

New Measured Power has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Faqbot, Microsoft and Contentsquare.

New Measured Power recently adopted applications including Atlassian Jira Service Desk in 2022, Faqbot in 2021 and OneTrust Cookie Consent in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of New Measured Power’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates New Measured Power’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete New Measured Power technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.