New York & Company
330 W 34th St.,
New York, 10001, NY,
United States
New York, 10001, NY,
United States
1 800-889-0494
Retail
New York & Company Technographics
New York & Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by New York & Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6200 New York & Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that New York & Company has purchased the following applications: Oracle e-Business Suite Accounts Payable for AP Automation in 2013, Sterling Background Check for BackGround Screening in 2019, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems New York & Company is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Block (ex Square, Inc) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing New York & Company revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for New York & Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
New York & Company Tech Stack and Enterprise Applications
New York & Company ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle e-Business Suite Accounts Payable | AP Automation | ERP | n/a | 2013 | 2014 |
In 2013, New York & Company implemented Oracle e-Business Suite Accounts Payable as an AP Automation initiative to support procure-to-pay and accounts payable operations within its retail finance function. The Oracle e-Business Suite Accounts Payable deployment is documented as a multi-organization implementation, with configuration work beginning in April 2013 and ongoing application support activity thereafter.
Configuration and functional work included form personalization and creation of custom responsibilities to enforce restricted user access, and setup of core payables and purchasing options. The implementation team configured accrual options in Purchasing and trained users to run Un-invoiced Receipt Report, Accrual and Accrual Rebuild Reconciliation reports, and to use the write-off transactions option. The scope also covered conversion of Oracle Reports to XML/BI Publisher using XML Publisher tools and XSL-FO and XSL-T, plus development of concurrent programs, request sets, flexfields, lookups, profiles, value sets, and PL/SQL components such as triggers, packages, procedures, functions, cursors, and exception handlers.
Operational integrations were treated as end-to-end procure-to-pay flows, with explicit understanding and handling of integration points between PO, AP, FA, GL, and OM modules. The team addressed GL cross-validation rule errors involved in the requisition account generator validation process and performed routine fixes across setup items including users, responsibilities, suppliers, requisitioning, purchase orders, receiving, invoicing, and payments. A primary focus was on multi-org iExpense configuration, which included iExpense templates, financial and payables options, signing limits, expense policies, profile options, and organization-specific Excel templates.
Governance and post-production remediation activities were part of the delivery, with the implementation resource acting as the primary contact for multi-organization iExpense rollout and for post-implementation Fixed Assets corrections. Post-go-live support work included running unplanned depreciation to correct depreciation amounts, transferring asset locations, changing depreciation methods, and adjusting asset units tied to particular invoices. The narrative reflects a sustained techno-functional role supporting AP Automation, P2P lifecycle processes, reporting conversion to BI Publisher, and cross-module reconciliation and validation.
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ERP Financial | ERP |
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2013 | 2013 |
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Expense Management | ERP |
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2003 | 2003 |
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Expense Management | ERP |
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2013 | 2013 |
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Payment Processing | ERP |
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2019 | 2019 |
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New York & Company HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2019 | 2019 |
In 2019, New York & Company implemented Sterling Background Check, a BackGround Screening application. Sterling Background Check was integrated into the HR onboarding and compliance workflow used by Human Resources to orchestrate candidate screening, identity verification, criminal checks, and employment verification as part of the employee lifecycle.
The implementation included configuration of standard BackGround Screening capabilities such as adjudication and adverse action workflows, candidate orchestration tied to hire events, and screening result reconciliation. An integration process was implemented with Ceridian Dayforce and external systems explicitly including Navex, ADP, Apploi, LinkedIn, and Indeed to automate submission and receipt of screening data and to surface screening status within HR operations.
Operational coverage extended to the retailer’s field workforce and store management, supporting over 6,000 field employees and 800 store managers. The deployment touched HR, Payroll, Finance, Legal, Benefits, HRIS, Store Operations, IT, and Loss Prevention, and governance included daily partnership with the VP of HR and district and regional managers, embedding background checks into onboarding workflows and into weekly compliance and employment trend reporting used for investigations and manager coaching.
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Benefits Administration | HCM |
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2019 | 2020 |
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Core HR | HCM |
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2019 | 2020 |
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HR Compliance | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2019 | 2020 |
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Recruiting | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2020 |
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Recruiting, Candidate Relationship Management | HCM |
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2019 | 2019 |
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Succession and Leadership Planning | HCM |
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2019 | 2019 |
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Talent Sourcing | HCM |
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2019 | 2019 |
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Talent Sourcing | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2019 | 2020 |
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New York & Company AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, New York & Company deployed Salesforce Chat (formerly Salesforce Live Agent) on its customer-facing ecommerce site. The deployment used the Salesforce Chat web widget to enable real-time conversational sessions between online shoppers and support agents, aligning the implementation with the Chatbots and Conversational AI category. The implementation emphasized agent-mediated chat capabilities, including session management, transcript capture, and business-hour routing rather than fully automated conversational flows.
Salesforce Chat was embedded into the site front end and surfaced to customer service staff through an agent console, enabling queueing, agent routing, canned responses, and session handoff workflows. Operational scope focused on online customer service for the retail ecommerce channel, with configuration work around routing rules, availability scheduling, response templates, and transcript logging to support existing customer support workflows. Governance centered on operational configuration, runbooks for chat handling, and procedure alignment between the chat tool and contact center agents.
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New York & Company Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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New York & Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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New York & Company Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2014 | 2014 |
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New York & Company eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2011 | 2011 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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New York & Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Analytics | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2021 | 2021 |
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New York & Company ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2014 | 2014 |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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New York & Company PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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New York & Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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New York & Company CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at New York & Company
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Chief Technology Officer | CXO | IT | |
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Manager, Business Intelligence & Customer Analytics | Manager | Customer Service | |
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VP, Business Systems Integration | VP | IT | |
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Director, Financial Reporting | Director | Finance | |
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Senior Vice President Financial Planning | VP | Finance | |
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Director- Finance | Director | Finance | |
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VP Controller | VP | Finance | |
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Director Financial Planning Analysis | Director | Finance | |
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Director of Operations | Director | Finance | |
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Vice President, Human Resources | VP | HR | |
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EVP, Human Resources | VP | HR | |
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SVP, Planning & Allocation, Logistics and Procurement | VP | Procurement | |
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Senior Finance Manager | Manager | Finance | |
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Accountant | Manager | Finance | |
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Project Manager - IT | Manager | Finance | |
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Vice President, Retail Applications & Business Analytics | VP | IT | |
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VP, HR | VP | HR | |
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Director, Stores HR | Director | HR | |
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HRIS Analyst | Non Manager | IT | |
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Payroll Specialist | Non Manager | HR | |
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Apps Being Evaluated by New York & Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from New York & Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the New York & Company digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD New York & Company Technographics
New York & Company is a Retail organization based in United States,
with around 6200 employees and annual revenues of $1.00 billion.
New York & Company operates a diverse technology stack with applications such as
Oracle e-Business Suite Accounts Payable, Sterling Background Check and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like AP Automation, BackGround Screening and Chatbots and Conversational AI.
New York & Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Sterling Talent Solutions and Salesforce.
New York & Company recently adopted applications including
GhostMonitor Recart in 2023, Zoom in 2021 and Microsoft 365 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of New York & Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates New York & Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete New York & Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.