AI Buyer Insights:

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● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

New York County Defender Services
Location
100 William Street, 20th Floor,
New York, 10038, NY,
United States
Website
https://www.nycds.org/
Phone
1 212-803-5100
Artw industry
Non Profit
Employee
Revenue

New York County Defender Services Technographics

New York County Defender Services Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by New York County Defender Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 153 New York County Defender Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that New York County Defender Services has purchased the following applications: NICE Evidencentral Platform for Case Management in 2025, Microsoft 365 for Collaboration in 2015, MailChannels for Transactional Email in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems New York County Defender Services is running and its propensity to invest more and deepen its relationship with Nice Systems , Microsoft , MailChannels or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing New York County Defender Services revenues, which have grown to $26.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for New York County Defender Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

New York County Defender Services Tech Stack and Enterprise Applications

New York County Defender Services ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Nice Systems Legacy NICE Evidencentral Platform Case Management ERP Services and Operations n/a 2025 2025
In 2025, New York County Defender Services implemented the NICE Evidencentral Platform, deploying NiCE Defense as its cloud-based digital evidence management application within the Case Management category. The implementation targets NYCDS operations in New York County, supporting roughly 150 staff and a caseload of approximately 8,500 matters per year across Manhattan criminal and Supreme Courts. NiCE Defense on the NICE Evidencentral Platform was configured to provide automated case building and AI-assisted evidence processing, including built-in video and audio transcription and translation, optical character recognition, analytics, and chronological timeline assembly for synchronized replay. The deployment also includes tools for annotating and tagging evidence, inserting bookmarks and comments, creating video clips, preparing trial exhibits, and preserving chain of custody as evidence is ingested and organized. Operational integrations described by NYCDS center on a cloud-based digital exchange with prosecutorial evidence sources, enabling discovery to flow directly into electronic case folders and removing manual downloads from email links. Intake and discovery review workflows are explicitly in scope, with NiCE Defense intended to centralize evidence intake, indexing, and access for attorneys, paralegals, investigators, and trial teams so that work product is created within the same Case Management environment. Governance and workflow changes emphasize automation of routine discovery tasks to reallocate paralegal capacity to higher-value legal work, and to shorten turnaround for transcription and translation requests. NYCDS cited expected operational benefits including faster evidence review, more efficient exhibit preparation, and improved ability to share evidence with clients and courts while maintaining chain of custody, reflecting a process shift from manual file handling to platform-driven evidence management.
New York County Defender Services Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
New York County Defender Services PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
MailChannels Legacy MailChannels Transactional Email PaaS n/a 2016 2016
New York County Defender Services IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2016 2016
New York County Defender Services CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Application Firewalls (WAF) CyberSecurity 2024 2024

IT Decision Makers and Key Stakeholders at New York County Defender Services

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by New York County Defender Services Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from New York County Defender Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the New York County Defender Services digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD New York County Defender Services Technographics
New York County Defender Services is a Non Profit organization based in United States, with around 153 employees and annual revenues of $26.0 million.
New York County Defender Services operates a diverse technology stack with applications such as NICE Evidencentral Platform, Microsoft 365 and MailChannels, covering areas like Case Management, Collaboration and Transactional Email.
New York County Defender Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Nice Systems, Microsoft and MailChannels.
New York County Defender Services recently adopted applications including NICE Evidencentral Platform in 2025, Imunify360 in 2024 and MailChannels in 2016, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of New York County Defender Services’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates New York County Defender Services’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete New York County Defender Services technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.