New York Life Investments
51 Madison Avenue,
New York, 10010, NY,
United States
New York, 10010, NY,
United States
1 212-576-7000
Banking and Financial Services
New York Life Investments Technographics
New York Life Investments Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by New York Life Investments and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 New York Life Investments employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that New York Life Investments has purchased the following applications: Adobe Experience Manager for Digital Asset Management in 2020, Adobe Experience Cloud for Customer Experience in 2021, AppDynamics APM for Application Performance Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems New York Life Investments is running and its propensity to invest more and deepen its relationship with Adobe Systems , Salesforce , Liveramp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing New York Life Investments revenues, which have grown to $900.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for New York Life Investments intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
New York Life Investments Tech Stack and Enterprise Applications
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2020 | 2020 |
In 2020 New York Life Investments deployed Adobe Experience Manager as its Digital Asset Management solution on its website. The implementation positions Adobe Experience Manager as the central asset repository and web content authoring environment, used to manage, publish and serve digital assets for the corporate site and adjacent digital channels.
Configuration work included establishing an asset library with metadata schemas, rendition generation, version control and content fragment templates, reflecting core Digital Asset Management capabilities. The deployment incorporated ingestion and approval workflows and role based access controls to support marketing and web content operations and centralized brand asset governance.
Operational scope focused on the external website and related digital channels, aligning New York Life Investments Adobe Experience Manager Digital Asset Management with marketing, brand, and web content teams. Governance activity emphasized taxonomy, metadata standards, user permissions and standardized approval processes to manage asset lifecycle and coordinate content publishing.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021 New York Life Investments deployed Adobe Experience Cloud on its website to support Customer Experience initiatives. The implementation is web-channel centric, positioning Adobe Experience Cloud as the primary digital experience layer for the company’s external site and for web operations and marketing users.
Configuration emphasized core Customer Experience capabilities typical of enterprise experience platforms, including centralized content management and publishing workflows, experience personalization and targeting, tag and analytics instrumentation, and campaign orchestration for digital channels. Adobe Experience Cloud was configured to enforce editorial approvals, manage staged content deployments, and capture web behavioral events for digital analytics and experimentation.
Operational scope is focused on the public website and on supporting digital marketing, content, and web operations teams with governance driven by centralized editorial workflow and release coordination between marketing and IT. Ongoing operating practices include content approval gates, experience testing and validation, and analytics verification to maintain consistent customer experiences across the site.
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Customer Support | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AppDynamics | Legacy | AppDynamics APM | Application Performance Management | ITSM | n/a | 2021 | 2021 |
In 2021, New York Life Investments deployed AppDynamics APM to instrument its public website and improve observability. The implementation sits in the Application Performance Management category and explicitly leverages AppDynamics Business iQ on their website to surface business transaction metrics and correlate performance to user journeys. The deployment supports digital experience monitoring for the firm’s web properties and provides telemetry used by application engineering and operations teams.
AppDynamics APM was configured to capture business transaction mapping, synthetic and real user monitoring, and transaction tracing to provide end to end visibility across frontend and backend services. The implementation included instrumentation of HTTP endpoints and business events, together with dashboards and alerting that align technical telemetry to business KPIs via AppDynamics Business iQ. Governance focused on operationalizing dashboards and event driven workflows so DevOps and digital teams can triage incidents and prioritize remediation.
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Asset and Wealth Management | Investment Management |
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2016 | 2016 |
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CRM and Investor Relationship Management | Investment Management |
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2016 | 2016 |
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Portfolio and Investment Management | Investment Management |
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2016 | 2016 |
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Portfolio and Investment Management | Investment Management |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2022 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at New York Life Investments
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by New York Life Investments Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from New York Life Investments IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the New York Life Investments digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD New York Life Investments Technographics
New York Life Investments is a Banking and Financial Services organization based in United States,
with around 3500 employees and annual revenues of $900.0 million.
New York Life Investments operates a diverse technology stack with applications such as
Adobe Experience Manager, Adobe Experience Cloud and AppDynamics APM,
covering areas like Digital Asset Management, Customer Experience and Application Performance Management.
New York Life Investments has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Adobe Systems and AppDynamics.
New York Life Investments recently adopted applications including
Kyriba Treasury in 2022, Adobe Experience Cloud in 2021 and Adobe Audience Manager in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of New York Life Investments’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates New York Life Investments’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete New York Life Investments technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.